If you have a fire or water emergency, please call us now at (254) 224-5999

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Father’s Day Gift Ideas

6/2/2022 (Permalink)

A wall of ties with the blog title Need remodeling services? We can help! Call SERVPRO® of Greater Waco 254-224-5999

He played catch, put a worm on our hook while fishing and fixed our computer when it got a virus. Now it’s our turn to show dad how much we care on Father’s Day. Here’s a list of gifts sure to impress.

-A smart watch- He can see incoming calls and texts, control music and check his heart rate when we aggravate him all from his wrist.

-A DIY kit- They have everything out now that dad can learn to make at home. Go for whiskey, gin or rum for the dad with a bar. For the at home chef, go for the sushi, hot sauce or donut making kit.

-A beard care kit- Beards are back and a kit to keep dad’s looking majestic is just the thing he needs.

-A Bluetooth speaker or ear buds- These are perfect for fishing, working out or just working in the garage.

-Upgrade his golf balls- Dad is always budgeting to keep us in the best gear so show you care by giving him a set of the best flying golf balls.

-Soaps or candles in masculine scents- He may not admit to using them but he will and you’ll know it when he visits and smells like 100% dad.

-A multitool- For the dad that fixes everything on the fly, a good multitool is perfect. He’s the MacGyver of the little league team.

-A record player- Retro is in and now he can listen to the records of his favorite artist from way back when.

-A gift card- For that dad who has or buys himself everything, save him a few bucks and go for a gift card that he can use at any time.

-A custom mini whiskey barrel- They come in several table top sizes but are perfect for storing his favorite bourbon or whiskey.

-Tickets to his favorite event- Make sure to get yourself one and spend some quality time cheering on his favorite team.

-Spices for grilling- For the dad who spends his weekend grilling up goodies, up his spice game with a new set of spices.

-T-shirt, framed print or mug- For the resident cat dad in your life, get him a custom item with his best friend on it.

Need remodeling services? We can help! CallSERVPRO®of Greater Waco254-224-5999

How to Calm Your Dog During a Storm

5/18/2022 (Permalink)

A white puppy on a white background Got storm damage? Call SERVPRO® of Greater Waco 254-224-5999

Thunderstorms are scary for a dog.  They don’t understand the science behind lightening and why all of these flashes and booms are happening. It’s up to us, as fur parents, to create a safe environment and help them understand that it’s just noise and everything will be ok.

Here are some tips to help calm your dog during a storm.

  1. Create a safe haven. Add a pet bed, their favorite blanket or toys to a closet or kennel.  Make sure to keep the door open so that they can pace and don’t feel trapped.
  2. Stay calm during the storm and don’t snuggle or reinforce the “scary” aspect of the storm. Pets feed off of owner’s behavior and energy. Keeping things as normal as possible reinforces just how normal the situation is and that it is “just noise”. Try playing fetch or watching a movie together.
  3. Play a white noise machine or music. Classical music has a calming effect on pets and a white noise machine is made for relaxation.
  4. Practice desensitization with your dog. Play thunderstorm videos or stream thunderstorm sounds to get them ready for storm season.  Slowly increase the volume over time.  They’ll be a thunderstorm pro in no time!
  5. Try a thundervest. It’s a weighted pet vest that swaddles your pet or feels like a hug.  For pets that don’t react to distractions, it has an immediate soothing effect.
  6. Visit your vet. If none of the ideas above help and your pet is showing anxious signs harming themselves or being destructive, it’s time to seek professional advice.

Got storm damage? Call SERVPRO® of Greater Waco 254-224-5999

SERVPRO of Greater Waco: Your One Stop Shop for Emergency Restoration

5/14/2022 (Permalink)

Blog title on a green back ground Need emergency restoration services? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Tired of jumping from contractor to contractor to find someone reputable to do your post storm damage restoration? Look no further than SERVPRO of Greater Waco (Google 5-star rating).  We’ve assembled both a mitigation and reconstruction division to get you from start to finish on your damaged home.

First, our mitigation team comes in and does any potential drying, clean-out and demolition services to get your home stabilized and to prevent any secondary damage. Our technicians are certified in everything from Water Damage Restoration, Smoke Damage Restoration and Odor Control technician. Best of all, we work with your insurance company to create a custom plan to fit your home’s needs.

Our reconstruction team then comes in and begins getting you back to normal.  Our reconstruction manager will guide you from start to finish on selecting new finishings, project budget management and project oversight. Wanting to make some upgrades or remodel?  We can do that too!  Build back is a great time to finally do those things that you’ve always wanted to do but keep putting off. Why spend your time searching through several stores, vendors and swatches, when we can compile everything for you and narrow it down to what fits your project. Just like the mitigation team, we continue to work with your insurance company to customize a plan of action.

Our teams work hand-in-hand to make sure you get the best product from start to finish.

Need emergency restoration services? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Mother’s Day Gift Giving Guide

5/4/2022 (Permalink)

Flowers with hands and the blog title on a pink background Can't figure out what to get Mom for Mother's day? We've got you covered!

Mother’s Day is the one day a year where we celebrate just how amazing our moms are at being our best friend, confidant and secret recipe cookie baker.  Here’s a few gifts that may put you on mom’s “favorite child” list.

-Gift card to her favorite lunch spot- Gift cards are usually seen as impersonal but in 2022 they are the perfect staple for the mom on the go that’s hard to shop for.  It’s convenient and takes the ease of planning a lunch off her plate.

-Custom charcutier board- Charcutier is all the rage right now and a custom board is sure to surprise her.  Throw in a few artisanal cheeses and a bottle of wine and you’ll be the hit of the holiday.

-A bluetooth smartphone printer- Mom can print her favorite photos of friends, loved ones or pets with the quick push of a button.

-A neutral colored crossbody bag- Every woman needs, has or wants another neutral crossbody bag that goes with every outfit.  All it needs to be is something that can hold a phone, wallet, keys and a few small key items.  It’s perfect for vacation or on the run errands.

-Custom artwork- Nothing says “I love you” more than picking up a canvas and painting something for mom.  Can’t afford paint and canvas?  A simple drawing and remembering her on her special day will always make her heart melt.

-A subscription to her favorite box - There are a ton of boxes ranging from jewelry, wine, food…You name it, it comes monthly or quarterly in a box. Pay for a few shipments and watch her light up with every surprise box.  It’s the gift that keeps on giving.

-A smart device- Got a mom that’s not tech savvy?  Make her feel like she is with your favorite smart hub.  Hook it up, program it and show her all of the cool things she can do with just voice activated convenience. It listens better than we ever did growing up.

-A gift basket- A classic gift that always hits the spot. Fill it with her favorite snacks, beverages or spa products but make it centered around her.  Avoid the premade isle of box retail store baskets.  Mom won’t approve and the only place it will be a staple, is in the guest bathroom.

-Family Photos- Get a quality photographer, coordinate all of the outfits, purchase the package and then surprise mom the day of.  Instant heart melt moment and for the first time, she wasn’t the one doing all of the work. 

-A smart garden- Plants are all the rage right now. Smart gardens can be programmed to automatically water themselves and adjust to optimal lighting. You can grow everything from plants and herbs to flowers and vegetables.

Need emergency restoration services? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Water Restoration Equipment Explained

4/26/2022 (Permalink)

A group of air movers Got water damage? We can help! Call SERVPRO® of Greater Waco 254-224-5999

When you experience a water loss, you may be wondering, “what is all of this equipment for and why is it being placed?”. Here are a few answers to the what and why of water restoration.

Why is the equipment being placed?

Equipment is placed within regulations set by the Institute of Inspection Cleaning and Restoration Certification S500, which is the industry procedural standard for drying.  It’s also who our technicians and staff get their Water Damage Restoration certification through. In the simplest terms, it’s the science behind drying and restoration.

Our technicians evaluate the space, plug all of the information into the varying formulas and scenarios then determine where and for how long the equipment should be placed based upon the conditions.  This can vary due to atmospheric changes; how wet a space is and equipment angle placement. Adjustments may need to be done daily, which is why our technicians conduct daily equipment monitoring to fine tune everything.

What equipment is being placed?

In most cases, you’ll have air movers strategically placed to provide direct air flow.  These are positioned for optimal circulation and water movement, so it’s imperative that these aren’t touched during the drying process except by the technician.  Turning them off can also prolong the drying process and in the end, cost more money.

Another common piece of equipment is a dehumidifier.  This machine simply removes the moisture in the air and can help prevent mildew by extracting water from the air.

In some cases, you’ll see an air scrubber. This machine is great for removing odor, dust and air pollution from the air. Unlike an air purifier, an air scrubber can remove particles from the air and the surrounding surface not just airborne particles.

We also have several types of moisture and thermal imagery sensors, 360-degree imagery software and other pieces of equipment that assist SERVPRO of Greater Waco.

The one thing to keep in mind is that these are industrial strength machines, which means they come with industrial strength noise, all in an effort to prevent secondary damage and save you money in the long run. We also work with insurance carriers to create a custom drying plan to fit your home’s individual needs.

Got water damage? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Summer Home Preparation

4/22/2022 (Permalink)

Pink and Green fruit ice cream bars on a white background Need remodeling? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Summer is right around the corner which means warmer temperatures, thunderstorms and backyard parties. Make sure your home is ready and efficient with these helpful tips.

-Get your air conditioning system checked- Get the coils cleaned, vents cleaned and change out your air filter.

-Upgrade your thermostat- Go for something energy efficient that can keep your home at a constant temperature.  Several models on the market are even smart enabled so they can tell you how to keep your home the most efficient and adjust for you.

-Check for damage- Make sure windows seal properly and are caulked, check your roof and make sure there isn’t any damage or leaks from winter storms and make sure doors close and lock.  We underestimate these things with such mild winters in Texas.

-Inspect your fence- With warmer temperatures, kids and pets are going to want to spend more time outdoors.  Make sure your fence is prepared for the dog potentially digging or thunderstorms with higher winds. 

-Clean out flower beds- You’ll want to wait for soil to be 60-70 degrees before planting, but now is a great time to start adding nutrient to soil and removing any weeds or debris.

-Maintain your inground sprinkler system- Make sure you don’t have any leaking pipes or clogged sprinkler heads.

-Pull out your patio furniture- Most patio cushions have removable covers that can be thrown in the washing machine. You can also use vinegar or detergent with water to clean the cushions and frames.  Make sure to rinse thoroughly and air dry everything before use.

-Inspect your grill- Check all hoses, propane level and that everything is ready for use.  To clean, turn on a high heat for a few minutes and use a mild soap and water to clean or check your owner’s manual for product specific cleaning methods.

-Clean out your gutters- Cleaning your gutters eliminates a hub for critters and pest. It also keeps water flowing away from your home preventing damage to your foundation.

Need remodeling? We can help! Call SERVPRO® of Greater Waco 254-224-5999

What to do After a House Fire

4/13/2022 (Permalink)

House fire with the title and SERVPRO of Greater Waco logo Got a house fire? We can help! Call SERVPRO® of Greater Waco 254-224-5999

A house fire is one of the most traumatic times in your life but with a little basic research, it can be much less stressful. Here’s a checklist to go through that may help.

  1. Find somewhere safe to stay. You may not know if your home is safe or not so find a place where you can get your thoughts together and relax.  From here, you can set up a post and find out from the fire department if your home is safe or not and start the rebuilding process.
  2. Call your insurance company. Depending on your policy, they may have emergency resources immediately available to cover housing, food or clothing. You’ll want to document everything and even purchases made with your own funds may be reimbursable.
  3. Help your furry family. While this may be traumatic for you, pets feel it too with less understanding of what is going on.  Find a family member or friend who can temporarily take care of them while you figure out the next steps.
  4. Get in touch with your mortgage lender or landlord. For a rental, the homeowner’s policy will most likely cover the structure but you may need your rental insurance to cover any destroyed contents and personal belongings.
  5. If safe, start retrieving any personal belongings from the home and get the home secured. If your money is burnt, you can take it to your nearest Federal Reserve Bank. If you are unsure of how to get your money replaced, you can go to your local bank and they may have resources on where to send it or be able to replace it for you. You’ll want to lock any doors and have windows boarded up and if needed, the roof tarped.  You’ll also want to collect anything of value or with personal information on it.
  6. Check with your local American Red Cross or in Texas, call 2-1-1, for a list of local community resources to assist with everything from temporary housing to food banks.
  7. Call SERVPRO of Greater Waco. We can do a full 360-degree digital scan, evaluation and give you a plan of action to get you back to normal.

Got a house fire? We can help! Call SERVPRO® of Greater Waco 254-224-5999

Spring Planting in Texas

4/4/2022 (Permalink)

Flowers with the blog title and SERVPRO of Greater Waco logo Need remodeling services? Call SERVPRO® of Greater Waco 254-224-5999

Spring has sprung! Now is a great time to start planting in Texas.  Make sure that the soil is in the upper 60’s to low 70’s and to plant before it gets too hot.  Here is our recommended list for spring planting.


Make sure to prepare your soil with rich nutrients.  Soil loves compost and other organic materials.  You can finish it off with rotted barnyard manure.  If you can’t get your soil ready in time, consider building raised beds and just adding nutrient rich premade soil and manure. You can easily see if your soil is at the right moisture level by grabbing a handful and if it can be formed into a ball, then it’s too wet.  If it crumbles, then you are good to go.


Oregano, peppermint, catnip, basil, lemon, verbena, lemon grass, fennel, lemon balm, horseradish, remarry and thyme


Tomatoes, snap beans, radishes, cucumbers, corn, lima beans, mustard, peppers, squash, watermelon, southern peas, okra, cantaloupe, sweet potatoes, eggplant, pumpkin, black-eyed peas, pole or bush green beans, sweet corn, spinach and beets


Mexican sunflowers, zinnias, celosias, cosmos, mealy blue sage, sky flowers, hibiscus, blue imperial and wildflowers

The spring is also a great time seed or plant a lawn as well as plant shrubs.  For a lawn make sure to mow it to prevent weeds seeding and to leave clippings on it unless it has weed seeds.  For shrubs, make sure to mulch and weed around to prepare them for warmer weather.

Need remodeling services? Call SERVPRO® of Greater Waco 254-224-5999

Facts About Thunderstorms

3/21/2022 (Permalink)

Blue thunderstorm with white lightening Got storm damage? Call SERVPRO® of Greater Waco 254-224-5999

Spring in Texas is also thunderstorm season with Texas experiencing 50 to 60 days a year of thunderstorms.  Here are some facts about thunderstorms that you may not know.

-The US experiences 10,000 thunderstorms a year with 10% being classified as severe causing damage or tornadoes.

-The average size of a thunderstorm is 15 miles wide and will usually last about 30 minutes.

-Most lightening happens in the summer but can happen at any time with an estimated 25 million strikes a year in the US.

-There are anywhere from 1,800 to 2,000 thunderstorms happening at any given moment.

-Tororo, Uganda is home to the most thunder 251 days a year.

-There are several types of thunderstorms with most being single celled that dissipates within half an hour.  Another type is a multicell that is usually created by several single cell thunderstorms combining. With these, you usually see hail and gusty winds. Squall lines are an intense line of thunderstorm that are usually found ahead of a cold front and can span hundreds of miles causing winds in excess of 70 mph. The strongest type is a supercell, which we are very familiar with in Texas, because they produce tornadoes.

-Lightening from a thunderstorm is hotter than the surface of the sun.

-The thunder produced from lightening is created by the air heating up quickly creating a sonic boom.  All lightening creates thunder but you may be too far away to hear it.

-One cumulous cloud can weigh more than 1 million pounds and is exponentially higher as it builds for a thunderstorm.

-Thunderstorms need moisture, lift and warm air that can rise quickly, to form.

-Warm, humid conditions are the best for forming a thunderstorm and why you usually see them during the spring and summer.

-A thunderstorm that produces snow instead of rain is called a thundersnow.

-Neptune, Venus, Saturn and Jupiter all produce thunderstorms.

Just remember to seek shelter immediately if a thunderstorm comes your way and avoid going under trees.

Got storm damage? Call SERVPRO® of Greater Waco 254-224-5999

Swimming Pool Safety Devices

3/11/2022 (Permalink)

A pool ball floating in a swimming pool with the SERVPRO of Greater Waco logo and "Swimming Pool Safety Devices" text Need emergency water damage assistance? Call SERVPRO® of Greater Waco 254-224-5999

Texas spring break is all about barbecues, backyard parties and the start of pool season. Make sure your pool or home spa is safe and secure by upgrading to some of these swimming pool safety devices

A wi-fi connected pool alarm is a great investment. A top-of-the-line system will alert you wirelessly if a child is approaching the pool and will sound an alarm.  It also will send a smart phone notification and can give you the option to speak directly through the device.  A system like this will start at about $500 but is well worth the safety and security of your little ones. Another bonus to wi-fi enabled, is that you aren’t restricted to the distance of Bluetooth which means even if you aren’t home, you will still have access as long as you have an internet connection.

Your next line of defense is a pool alarm buoy.  This is great if a pet sneaks through a gate or fence and may not be large enough to trigger other sensors.  This goes directly in the pool and will trigger an alarm if an animal or person falls into the water.  Most are Bluetooth enabled and you may need to link several devices to cover larger surfaces.  Check the manufacture’s specifications before purchasing to make sure you have enough coverage.  Most also reactivate with no movement in as little as 3 to 10 minutes.  They start out at an estimate $100 for a Bluetooth enabled and go up in price depending on features.

Immersion pool alarms are great for above ground and in ground pools.  They feature an underwater motion sensor that is battery powered that sounds a loud alarm.  A decent alarm won’t pick up rain or wind and will reset in the same manner that the emergency buoy will. These don’t usually have Bluetooth or wi-fi connection but they are one of the most budget friendly devices starting at only $220.

Entry or gate alarms are always your first line of safety defense.  They can be as simple as sounding an alarm when a gate or entry point is opened or can be as elaborate as sounding alarms and having camera features.

Keypads are great investment for any entry point.  They give you the option to keep your pool more secure by being able to change the code without the need to rekey or worrying about lost or stolen keys.

When deciding what devices to purchase, make sure to measure your pool and the full enclosure to make sure the devices you get can cover the full area. You’ll also need to make the device is adequate or made for your type of pool or spa.

Need emergency water damage assistance? Call SERVPRO® of Greater Waco 254-224-5999

SERVPRO of Greater Waco: We Know Water Damage

3/8/2022 (Permalink)

An orange shelf with air movers stacked vertically Got water damage? We can help? Call SERVPRO® of Greater Waco 254-224-5999

When water emergencies happen, you want to know that the company taking care of your home is the best in the business.  SERVPRO of Greater Waco, is the best in Greater Waco.  Don’t believe us?  Look at the 97 5-star ratings we boast, and what our customers have to say about us.

Most recently, this is what Terri in China Spring had to say, “SERVPRO has provided great service, responding to our water damage with speed and professionalism. Ricky, Ryan, and Lamon were friendly, polite and extremely efficient. Jenifer has been amazing at keeping me informed every step of the way. I can't recommend this company enough!”

Nicole in Lorena raved, “Teddy and his crew were so quick to come to our rescue after we had some water damage. They did great work and were so friendly. I would absolutely recommend them to my friends and family.”

Steven trusted us with his water mitigation services and repairs process, “Our house was days away from being listed for sale and then a water heater failed and flooded half the house. I was heartbroken and clueless about who to call after the insurance and the realtors. Our realtors recommended Teddy at SERVPRO of Greater Waco. We talked, we met, he explained every step of the cleanup, and he went to work that afternoon.

Teddy texted updates throughout the mitigation process, sent images and told me when he would be at the property in case, I needed to meet with him. He was also very good in his dealings with the insurance carrier and patient with their process.”

No matter if you have a busted water heater, broken pipe, house flood or broken appliance, we can help with any water cleanup and drying while working with your insurance company to create a custom drying plan. We are the Greater Waco water damage restoration experts that you can trust.

Got water damage? We can help? Call SERVPRO® of Greater Waco 254-224-5999

DIY Backyard Upgrade Ideas

3/2/2022 (Permalink)

a yard with string lights, a firepit and lawn chairs in front of a home Need construction services? Call SERVPRO® of Greater Waco 254-224-5999

Spring is right around the corner and Texas yards become the ultimate party and entertaining venue on warm nights.  Now’s the time to start upgrading your space and becoming the ultimate hostess with some of our do-it-yourself backyard upgrade ideas that are sure to impress.

-Upgrade your lighting with little to no wiring. Solar walk way lights are as simple as pushing them into the ground and pulling a tab.  Add vintage flair with globe string lights.

-Add a touch of chic with a rock garden.  It’s easy on the pocket book and is one of the simplest DIY projects that adds extra shape, color and texture to your outdoor space.

-Add trellis panels instead of a whole fence.  They give privacy and can be used to section off portions of the yard.  They are also great for growing plants on.

-Build your own fire pit.  They can be as simple as digging a whole and lining with gravel or stone.  You can also dig a whole and insert a premade fire pit.  They’re great for late night hang outs or making smores and hotdogs without having to leave to go camping.

-Add an outdoor rug.  It’s one of the simplest things to do and can bring in any color or design to your patio deck.  Use it as the focal point then build furniture around it.

-Set up a stock tank pool.  You don’t get much more Texas than setting the ultimate redneck oasis with a stock tank pool.  Set up a solid base with leveled bricks or leveled sand. Visit any farm supply store and grab a stock tank. There are two shapes, oval and round and go all the way up to 8 foot in diameter.  An 8 foot an allow up to 4 adults and 5 kids. Finally, install a filter and pump that can be purchased online or at any pool supply store.  This will keep your water crystal clear all summer long and will last much longer than any standard above ground pool.

-Pant a fence mural. It’s an easy way to add whimsy to even the most boring fence.

-Add a hammock. No trees? No problem! Hammock stands are inexpensive and gives you a chance to lounge without the need for trees.

-Set up and outdoor movie theater.  A bed sheet, clothes line, projector and Bluetooth speaker makes a quick outdoor movie theater.  Pop some popcorn and bring out pillows and blankets for an inexpensive night out, in the backyard.

-Reuse an old microwave cart. Turn an old microwave cart into a portable outdoor bar.  It makes transport easy and is perfect for holding beverages and snacks.

-Set up backyard games. Cornhole and washers is a Texas tournament tradition but can be brought into any backyard.

-Set up an outdoor living space. Outdoor furniture has gone well beyond just a picnic table and chairs and has expanded to sofas, loveseats, end tables and accent furnishings available in a wide array of colors and styles.

Need construction services? Call SERVPRO® of Greater Waco 254-224-5999

How to Get Kids Involved with Cleanup

2/24/2022 (Permalink)

Lego Bricks with the Servpro of Greater Waco logo Need a Covid-19 cleaning? Call SERVPRO® of Greater Waco 254-224-5999

Kids are amazing but they aren’t the cleanest creatures.  Check out these ideas for getting your minions involved with even the most mundane task.

-Jam out! For younger children, create a clean-up song going over each step of the cleaning process to a rhythm.  For older kids, turn on a mix of their music and stuff from back in the day.  Use it as a chance to bond and embarrass yourself on the high notes while getting chores done.

-Break it down. A large mess can be overwhelming, so break it down into smaller manageable tasks.  Start with picking up all of the books or an item of certain colors or materials until the space is completely picked up.

-Make it competitive.  For a single child, have them beat the clock on a task completion.  For multiple kids, have them race against each other to see how fast a task can be completed or who can clean up the most of something.  Reward with an extra special snack or picking out the next meal for lunch or dinner.  It also turns into a lesson on time management.

-Create a reward chart. For younger children, stickers are a great visual to see how far they have to go before they receive a reward.  For older kids, create a visual “bank account” where they can see how much money they’ve earned and how much they’ve deducted for rewards.  They can also see how much various task “pay”, which creates an incentive for even the worst of chores and house hold tasks.

-Show them how it’s done.  Younger children may not understand how or what you want done so do a couple repetitions and have them do them right back to you to demonstrate how you want the task completed.   

-Have everyone do tasks. Set a timer where everyone stops and cleans for a set mount of time.  It gets the whole family involved and breaks down time into smaller increments of work time.

-Go into the science of germs.  Explain how if things aren’t cleaned how germs are spread.  Explain the importance of hygiene and a clean environment.  Explaining the cause and effect of cleaning can go a long way.

Need a Covid-19 cleaning? Call SERVPRO® of Greater Waco 254-224-5999

Vacation Safety Tips

2/15/2022 (Permalink)

Beach chairs sitting in the sand with the text "Vacation Safety Tips" floats above Vacation season is right around the corner. Follow our tips for safe and stress free travels.

Travel season is right around the corner and right now is a great time to book some great deals.  Make sure to follow some of our safety tips while out exploring the world.

-Don’t post on social media- Save posting the dozens of photos until you get back.  Announcing to the world that you are out of your home for an extended period of time makes your home more vulnerable to robberies even if you think your profiles are locked down.

-Tell a neighbor- Keep your neighbor or neighbors in the loop so that they can keep an eye on anything suspicious.  If someone is feeding pets in the home, ask them to rotate turning on lights so it always appears that someone is home and make sure to lock all windows and doors.  You can also give someone a key or remotely open a door to avoid having to hide an extra key outside.

-Sanitize- Your immune system may have built up an immunity to germs and viruses prevalent to your home but while visiting other cities or countries, that may not be the case so pack sanitizing wipes and make sure to wash your hands frequently.  Also, depending on how you travel, mask may be mandatory to be worn for long periods of time. Make sure they are comfortable and fit appropriately.

-Research- Research cultural norms or learn bits and pieces of the language if visiting foreign countries to avoid sticking out or insulting local residents.  You can also find some of the safest areas to visit and places to avoid.

-Never carry everything together- Never carry cash, credit cards, ID and passport in the same carrying case.  Runner’s belts are great because they can be worn under clothing and are great for stashing cash and an ID or small bits of jewelry.

-Make copies- Make sure to make a copy of your ID, passport and credit cards in case anything gets lost.  By having copies, you can sometimes request new documents online and save yourself hours of waiting in long lines and can be used as emergency documentation in case of an emergency.

-GPS trackers- GPS trackers are great to put on luggage in case it gets lost, a purse if it gets stolen, on the belt loop of a child that gets lost exploring or if you are prone to losing your car keys.  Most are smart enabled so it’s just a matter of logging into an app to find the object or person.

-Bring appropriate weather items- Walking for long periods of time?  Bring the correct shoes. Going out for a late night of dancing?  Pack a spare pair of flats.  Also consider things like sunscreen, umbrella or pocket poncho for unpredictable weather.

-Travel with a buddy- Traveling alone can be a ton of fun but traveling with a friend or companion is always the safest option in a city or country you aren’t familiar with.

-Travel insurance- Consider purchasing travel insurance. It can help with medical bills and even transportation and lodging if you get stuck due a medical emergency.  A good policy will even book the flights for you and may cover missed excursions or events that had already been purchased but were missed due to the emergency.

Need emergency restoration services? Call SERVPRO® of Greater Waco 254-224-5999

A Guide to Home Smart Devices

2/9/2022 (Permalink)

A smart hub and smart phone with the text " A Guide to Home Smart Devices" and the SERVPRO of Greater Waco logo Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Smart devices are all the rage but they expand much further than just your watch or phone and can make your home super convenient and money saving.   Check out some of these items to upgrade your home.

-Smart bulb- Smart Bulbs use 75% less energy and last 25 times longer because they are LED.  Best of all, they can connect to your phone or smart hub. Never fumble looking for the light switch again.

-Smart plugs- Got items that aren’t smart enabled but wan the smart functions?  Smart plugs are the way to go.  You can plug things like lamps, TVs or window air conditioner units into them and immediately get the smart function to power them on and off from your phone.

-Smart thermostat- Optimize your energy use with a smart thermostat.  They can now learn your habits and keep your home comfortable but at the most optimal money saving settings.  They are also great in Texas where you may get four seasons in one day. 40 in the morning but 85 when you get home?  No problem, just turn on the heat or air conditioning from the convenience or programing of an app and have your home comfortable 24/7.

- Smart smoke and carbon monoxide detectors- These are great for keeping your family safe even if someone isn’t home and can notify you through your phone or can alert emergency personnel. They can even alert you if their batteries are running low without the annoying chimes in the middle of the night. You can also do random safety checks and get full reports sent to your phone.

-Smart alarms- Need a home alarm system, cameras and digital unlocking? They have all of that now all in one.  Let your self in your home with a push of a button instead of fighting with a dozen keys.  Kids partying on mom and dad’s weekend away? Catch them on camera.  You can even let the delivery man drop packages in your home from the convenience of your phone.

-Smart hubs- Need something to control them all?  Smart hubs are a great way to link all devices and control them all from one app.  You even get added features like a blue tooth speaker to play from streaming services, search for your favorite recipe while not fighting with a cook book and setting a timer for the oven without touching a device.

The big thing to research before investing in a bunch of smart devices is compatibility.  Wanting to control everything from one app?  You’ll want to research the best hub and what devices they connect with.  You can also research the individual apps to see which are the easiest to use and how simple the devices are to connect and link up.

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Last Minute Winter Storm Preparation

1/31/2022 (Permalink)

Snow storm background with the text "Last minute winter storm preparation" with the SERVPRO of Greater Waco logo Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Winter weather is expected to hit Texas hard this week. If we learned anything from last year it was to be prepared.  With it just a couple days away, what can you do that you already haven’t done?  Here’s our last-minute check list to make sure you’re emergency weather ready.

  1. Seal any windows or doors- Most home improvement stores still have weather striping and caulk. Make sure to seal up any windows and doors. For an emergency, towels or blankets can be placed at the base of doors and windows to prevent cold drafts.
  2. Make sure you have enough food, water, medication and toilet paper to last a week- Baby wipes and waterless soap is also great to have to stay clean but whatever you do, purchase only what you needed and do not hoard.
  3. Low hanging trees- One of the biggest reasons electricity goes out is because of low hanging trees taking out powerlines. Contact your electricity provider for service of limbs touching or within 10 feet of power lines and do not attempt to trim them yourself.  Limbs near your roof however need to be trimmed to prevent damage to your home.
  4. Prepare your pipes- Wrap pipes in cold spaces in your home with insulation and wrap water mains and outdoor faucets with a towel, plastic bag and tape to prevent freezing. You’ll also want to drip faucets slowly to keep water flowing.
  5. Do laundry- Texas isn’t known for long bouts of cold so most only use a couple long sleeve hoodies or coats. Make sure all blankets, coats and other cold weather gear is clean and ready to go in case of long-term electrical outages.
  6. Sand or kitty litter- Make sure to grab a couple bags of sand or kitty litter while out on your weekly run to de-ice steps and walkways.
  7. Check on your pets- Make sure they have enough food, water and medication for the week. Also, make sure they have a warm shelter and extra bedding. A small amount of molasses in water can be used to prevent water from freezing and encourages pets to drink when it’s cold.
  8. Charge devices and power packs- Make sure everything is charged so you can receive emergency notifications, need to reach emergency services or in case of evacuation.
  9. Check your vehicle- Make sure your oil doesn’t need to be changed, tires are in good shape and top up your gas tank so you aren’t left stranded.
  10. Check emergency medical supplies- Make sure your first aid kit is full not just for your home but also your vehicle. Also, make sure to put a blanket or two in your vehicle in case you get stranded with water and a few nonperishable food items like granola bars.  We also recommend a roll of toilet paper and extra socks in case you have to get out of your vehicle. Plastic bags and duct tape make great emergency water proof boot covers. Also, if you’ve invested in a generator, make sure you have enough emergency fuel and that your generator can safely power your home.

Whatever you do, avoid hoarding supplies and only travel, if necessary, in storm conditions.  While northern states infrastructure is made for the couple of days of winter weather, Texas is not and neither are the vehicles.  Stay safe and warm and remember that if you do have a burst pipe or any other restoration emergency, SERVPRO of Greater Waco will still be working 24/7.

Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Valentine's Day Date Ideas

1/26/2022 (Permalink)

Hearts with Valentine's Day Date Ideas text and the SERVPRO of Greater Waco Logo Valentine's Day is right around the corner. Waco is home to unique fun places that even cupid would approve of.

Stuck trying to find something a little more fun than just dinner and super market flowers for Valentine’s Day?  Say no more, because we have you covered with some unique ideas that are sure to be a hit with your sweetie.

-Painting with a Twist- Bring your favorite beverage and sip and paint along with instructors to create a keepsake masterpiece to remember for years to come.  They offer plenty of love themed options through the month of February and couples themed painting nights.  Undecided on which one you want to sign up for? Visit during an open studio night and pick any painting!

-Wino stole your heart? Check out a wine or brewery tour with Waco Wine Tours, where you will get to enjoy tastings, a light meal and see how they are made depending on your tour selection.  Book in groups or go all out with romance and book a private tour.

-For something more traditional, The Olive Branch is hosting a valentine’s dinner on Saturday Feb. 12 from 6-9 PM that includes a 4-course meal featuring prime beef filet and Italian love cake. It’s sure to impress even the pickiest foodie in your life.

-Feeling frisky this Valentine’s Day?  Visit the Cameron Park Zoo for their Wild About You Picnic on February 12 and 13.  The package includes admission to the zoo, lunch for 2 catered by Jon Lilies Steakhouse, 4 drink tickets, a picnic basket and a scavenger hunt around the zoo that benefits the education department.

-Looking to get away without the having to spend a day traveling?  Go glamping with Brazos Bluffs Ranch.  They also offer cabins, horseback riding and wagon rides.

-Looking for a gift that keeps on giving? Take a class at Homestead Heritage through Plough Share. They offer everything from bread making and pottery classes to poultry raising and blacksmithing.

-Ever wanted to party on a bicycle?  Waco Pedal Tours has you covered with a u-shaped bar that takes you to three bars downtown.  Now that’s romantic!

Need emergency restoration services? Call SERVPRO® of Greater Waco 254-224-5999

It's Time to Replace Your Dishwasher

1/26/2022 (Permalink)

An image of a dishwasher with the text "It's Time to Replace Your Dishwasher" with the SERVPRO of Greater Waco logo Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Dishwashers have been a common appliance since the 1970s. By 2012, 75% of homes had one. So, how do you know when it’s about time to you to replace your best, time-saving, friend?

-It’s 10 years or older. Most dishwashers last anywhere from 7 to 12 years with an average lifespan of 9.5 years which means at 10 years components are worn, it’s not energy efficient and it may be costing you more money to keep it than replace it.

-It’s not ENERGY STAR certified- Energy Star didn’t go into effect until January of 2011 which means any dishwasher purchased before then is not efficient and isn’t certified to be.  Make sure to find not only one that claims to be energy star certified but also bears the label.

-It’s making weird noises- The most obvious thing is that it’s making an absurd amount of noise or it just sounds “off”.  Clicking or pinging can be easy indicators of broken components.

-It doesn’t turn on- Depending on the age of the unit, it may be more cost effect to replace it than getting it fixed.

-Rust on the inside or outside- If there is metal and water and it’s rusting then you have a leak somewhere.

-Water doesn’t drain-It’s either clocked with food debris or the mechanism that activates the drain is broken.

-Dishes come out cold- Dishes should always be warm to the touch and look and feel clean.

-Dishes aren’t clean.  This can be an indicator of something as simple as a clogged filter and get as complex as water pressure and temperature issues. Either way, more issues and more money out the door when you can just get a new unit.

- Broken Latch- A broken latch will prevent the unit from getting a proper seal leading to leaks, water not getting up to the proper temperature and dirty dishes.

-Dishwasher under or over fills- Overflowing can indicate several potential issues such as the float switch assembly has gone bad or is sticking.  It can also be a sign that an electrical switch has gone out while underfilling could be a sign that the inlet valve has gone out. Either way, combined with age, it could be a sign that it’s time to replace the whole unit.

Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Working in the Rain Safely

1/26/2022 (Permalink)

Rain with the text "working in the rain safely" and the SERVPRO of Greater Waco Logo Need emergency storm restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Unfortunately working outside doesn’t always mean a day off just because it’s raining. Check out our list of tips to keep you safe even on the muggiest of days.

-Make sure to have the right gear- Make sure to have a well-ventilated jacket, gloves, pants, boots and some kind of headgear that doesn’t reduce visibility. Waterproof boots with a good nonslip tread are always going to be the safest and most comfortable option. Make sure gloves have grip to reduce dropping tools and equipment. Pants should fit well and not pose a tripping hazard.

-Move with a purpose- Working in the rain means any movement increases slipping hazards so, if possible, reduce movement by bringing items that need to be worked on to a single place or bring multiple items to reduce back and forth hazards. Falls contribute to the highest number of casualties in the construction industry so slow down and make sure you are secure on every step and movement.

-Make sure you are seen- Make sure gear is a bright color or add a safety belt or vest to increase visibility. Avoid using reflective tape since it isn’t waterproof and make sure that reflective surfaces haven’t dulled. Also, if working at night, make sure you have adequate lighting and use lights are rated for the weather.

-Visibility- If available, use a hat over goggles or a hood.  Hoods significantly reduce peripheral visibility.  If goggles are needed, make sure they are antifog or apply antifog spray.

Whatever you do, make sure all equipment fits appropriately and doesn’t create additional safety hazards.

Need emergency storm restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Fire Safety Tips for Pets

1/26/2022 (Permalink)

An image of a pug breed dog with the text "Fire Safety Tips for Pets" over the SERVPRO of Greater Waco logo Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Everyone always has a plan of action of their family but so many forget their fur family. Here are few tips on how to integrate your pet into your evacuation plan and how to pet proof your home from fire dangers.

-Place candles or other flammable objects out of reach of pets….and their tails. Everyone always thinks about high a pet can reach but never about that swinging object behind them that tends to knock over items unintentionally. Fun fact: the tail is an extension of your pet’s spine.

-Make sure your pet is microchipped and has an identification tag. During an emergency, most pets fight or flight kicks in with most running and hiding out of fear.  Make sure your pet is identifiable in case it’s away from the home so they can be safely returned.

-Keep food and water away from electrical sources.  Splashing and innocent playing can turn into fire hazard around electrical plug and cables. 

-Speaking of electrical hazards, keep electrical cables out of reach of pets.  The lamp cable may look like a toy to the new puppy and potentially harm an inquisitive pet.

-Get signs for windows. Pet stores or online sources offer window clings or printable signs that can be placed in windows and notify emergency personnel that pets are in the home. Make sure to add how many  and what types of pets you have.

-When you practice your evacuation plan, include your pets. This will help you evaluate potential hiding spots and how quickly you can evacuate the whole home.

-Create a disaster supply kit for your pet.  Include things like food, extra medications etc.  If you would pack it for yourself, consider it for your pet.

-Keep leashes and a carrier by the door.  Depending on the pet, keep easy get away items like leashes and an extra pet carrier by the door to help evacuate and secure pets in case of an emergency.

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Easy New Year DIY Projects

1/4/2022 (Permalink)

Succulents on a wall Got a project outside your ability? Call SERVPRO of Greater Waco at 254-224-5999 for your remodeling needs.

New year, New you! Start out your new year with a refresh to your space with these easy DIY home projects to rejuvenate your energy. 

-Declutter- Except for seasonal items, if something hasn’t been used in 6 months, toss it. Your space will feel lighter, and you’ll have less stuff to clean-up later. 

-Add a pop of color- Add a focal point to any space by picking one thing like the door, shutters or cabinets and make them a bold color. It adds a dash of fun to any space. 

-Mix and match knobs- Wanting to add whimsy to a space? Various knobs in the same color palette or metal add a playful touch. 

-Warmth- Feeling a little cozier during the winter months? Add throw blankets, pillows and linen or wool curtains to immediately warm up a room without breaking the bank. 

-Touch of fun- A fire pit, lawn chairs, string lights and corn hole boards are perfect for s'mores and mild winter fun in a Texas background. 

-Illumination- Add solar powered lights to a walkway to avoid wiring, a higher electric bill and an abundance of maintenance while still adding ambience. 

-Accent wall- Peel and stick wallpaper, paint and shiplap are great additions to an accent wall that make a space look new with minimal effort. 

-Bathroom update- A new shower curtain adds a real wow to even the most boring of bathrooms. Finish it off with new pictures, new knobs on cabinetry and a matching bathmat and you’ve got a new bathroom without the cost of a remodel.  

-Winterize your yard- Rake the rest of the leaves, de-weed flower beds and prep perennial plants and flowers for colder weather. 

-A new shower head- Add a touch of spa luxury by upgrading your standard shower head to a rain model. You feel fancy without leaving the comfort of your home. 

-Plants- Plants are all the rage right now and they make an indoor space feel bright even on the gloomiest of days. 

Got a project outside your ability? Call SERVPRO of Greater Waco at 254-224-5999 for your remodeling needs. 

Microwave Safety

1/4/2022 (Permalink)

Microwave Got fire damage? Call SERVPRO of Greater Waco at 254-224-5999

We can’t all be Chef Bobby Flay in the kitchen but we can be as safe as him. Follow these safety tips when creating your own microwave gourmet treats. 

  1. Never use an extension cord. 
  2. Always keep it clean. Small particles of food and debris can ignite later creating a much bigger issue. 
  3. Never place metal or recycled paper in a microwave. Recycled paper can contain metal flakes and ignite the unit. 
  4. Check the wattage versus time instructions and compare it to your model of microwave for proper cooking. A little math goes a long way! 
  5. Always read the instruction manual. It will give you safety, instillation instructions and tips on cooking your favorite foods as accurate as possible. 
  6. Never leave a microwave unsupervised. While it’s usually a push and go method of cooking, Microwaves cook from the inside out with radios waves penetrating water and fat molecules. That also makes them highly combustible. 
  7. Make sure to use cookware made for microwaves. Metal can combust and some plastic containers can melt. 
  8. Never use a microwave to heat up water. Any slight disturbance in boiling water can cause the water to violently erupt. 
  9. Make sure to remove items with a heat safe towel or mit. An estimated 120 injuries were caused from microwave related burns between 2010 and 2014. 
  10. Make sure the door shuts tight and doesn’t operate with the door open. While microwaves are safe with the door closed, they can cause injury if left open. It’s also a sign that it’s time to dispose of your microwave. 

Got fire damage? Call SERVPRO of Greater Waco at 254-224-5999 

Winter Storm Preparation

12/16/2021 (Permalink)

Snow falling with the blog title and SERVPRO of Greater Waco logo Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Winter storm 2021 left 70% of Texans without electricity with nearly 4.5 million homes and businesses without power causing an estimated $295 billion in damage across the state.  If the storm taught us anything, it was to prepared for the worst.  Here are some tips to help you prepare before 2022 potentially hits.

-Consider purchasing a propane cook stove.  While you can’t cook with them indoors due to the carbon monoxide produced, they are a great alternative for when the power goes out to cook regular meals and can be used throughout the year for camping. They are also small enough store in a closet.

-Make sure to have at least one gallon of water per person, per day.

-Always have backup cash.  While credit and debit machines may be down, most places can still take cash payment for essential items.

-Cell phone chargers and back up battery packs.  Backup battery packs have become affordable and are great for an emergency to make sure you always have emergency power and outreach.

-Baby wipes.  During any sort of power outage, they are the perfect wipe down in a pinch that’s also gentle on skin

-Kitty litter, sand or rock salt.  Another multiuse item is kitty litter and sand.  Salt isn’t always readily available in the south but kitty litter is usually easily obtainable and great for creating safe, walkable pathways through ice covered sidewalks.

-A 7-day supply of medications- While pharmacies may be open, roads may be too treacherous to obtain them or mail and other delivery services may be unavailable.

-Make sure to have extra pet food and supplies. If you’re cold, so are your pets.  Make sure to keep old towels or extra blankets to keep pets warm but also stock up on food, water and medication, just like you would do for yourself along with a leash or pet carrier in case of potential relocation or evacuation.

-Extra coats, blankets, sweats or any sort of clothing that can be layered for everyone in the home. Layering helps maintain your core body temperature and adds an extra, easily removable layer from the snow and wind.

-Emergency contact information written down for each family member along with copies of health insurance information. If separated, having individual copies makes easy access for emergency personnel and you aren’t reliant on electricity for access.

- Emergency food supply. While a 3-day supply is normally recommended, winter storm 2021 taught us that a week may be necessary.  Things like instant potatoes can be made with warm water, meals ready to eat are high in calorie and keep a long shelf life with no cooking necessary or canned items may be eaten without even needing to warm them.  Things like tuna fish in a pouch are higher in protein and easy to carry in an evacuation.

-Extra batteries. Always make sure to have extra batteries for a portable radio, lights and lanterns.

-Lights and lanterns. Candles should be a last resort when the electricity goes out because of a fire hazard. Lights and lanterns are also more effective and safer to check breaker boxes in case of an electrical malfunction when electricity is restored.

-Extra hygiene and sanitation supplies. Things like no rinse body wash, dry shampoo and baby wipes are all great options to keep on hand with no electricity or water available.

-Fire pit or alternate heating method.  Fire pits aren’t just great for the summer backyard entertaining but can also multitask for outdoor eating and heating for a winter storm.  Make sure to get a model with a grill and rated for cooking to prevent damage and to only use it outdoors and at least 6 feet from anything flammable.

-Make sure to have your chimney cleaned and inspected now before winter weather occurs and should be done yearly.

-Make sure to have an emergency supply kit along with emergency contact information in your vehicle. While Texans usually get a warning, winter weather can strike at an instant and Texas roads are not made for it, leaving you potentially stranded until emergency personnel can respond.

-If traveling becomes necessary during or right before a winter storm, make sure to have a full gas tank.  Traffic 48 hours before winter storm 2021 became highly congested and extended even the shortest trips, last winter.

-Check the caulking around windows and doors and keep extra towels to put at the base of doors.  It’s a simple way to make sure your home stays well insulated and should be checked once a year for basic home maintenance.

-Keep a roll of plastic for emergency insulation.  Placing it over windows can help keep cold air out without breaking the bank.

-Molasses in water for outdoor animals- A small amount in a dog’s bowl can prevent water from freezing, just make sure to avoid artificial sweeteners.  ½ a cup of molasses added to 50 gallons of water can also help prevent sheet ice from forming in water for larger animals like horses and cattle.  The key is to mix it with a few gallons of warm water. The sweetness encourages them to drink water during colder weather and makes fiber in feed more digestible while preventing colic.  As always, make sure to check with your veterinarian before adding any supplements to food or water for your animals.

Need emergency water restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Dear SERVPRO Santa

12/9/2021 (Permalink)

A letter to Santa with holiday ornaments Happy Holidays!

Dear SERVPRO Santa,

Our name is SERVPRO of Greater Waco and we are 3 years old. We’ve been an awfully good franchise this year. We’ve done so many water restoration and fire mitigation clean-ups! We even battled through Texas Winter Storm 2021 and trudged through the snow and ice to help hundreds of Texans left without power and water due to burst pipes, water heater malfunctions and homes not made for blizzard conditions. That should put us somewhere on the nice list.

By the way, check our Google ratings, 5 STAR! Not to brag or anything but 93 Reviews and still going strong.  You should see what Ms. Hull had to say about us, “My water damage occurred over the weekend and they sent someone out the very day I called. They were easy to work with and, while I hope this doesn’t happen again, if it does, I’ll be using them!!”. We get it, you see us when we’re sleeping and you know when we’re awake, so by that you should know that we are never asleep and are always available 24/7 for emergency cleaning, restoration and construction. We can even help you SERVPRO Santa!

This year for Christmas we would like some new air movers, a new carpet cleaning machine and if you can’t get to those things maybe a nice surprise. Whatever you do, not a puppy. The mess is just too much!


SERVPRO of Greater Waco

P.S. With all of the good things can you just ignore the prank Ryan did?  We would really appreciate it!

The Importance of Office Cleaning

12/2/2021 (Permalink)

A spray bottle with the title text and SERVPRO of Greater Waco logo Need post construction or commercial cleaning? Call SERVPRO® of Greater Waco 254-224-5999

A quarter or more of our weekly time is spent in our work space which means it’s also one of the most likely places we may spread germs.  Make sure these spaces get cleaned and doesn’t contribute to the office germ pot luck. 

-Door handles: Everyone has to touch them and they are a community center of germ infestation.

-Keyboards and mice: Weather it’s clocking in or out or updating office data, the small crevices and frequently touched buttons are an easy way to spread the common cold throughout the work place.

-File cabinets and racks: If it collects dust, it will collect germs.  Make sure to wipe them down as part of your weekly office cleaning.

-Water cooler: The water cooler is one of the most over looked places to clean because it’s not always in frequently cleaned areas but is used by almost everyone.

-Printer, copier and phones: So many buttons and so many germs! Disinfecting wipes are an easy way to clean in small spaces while not damaging critical components.

-Time clock: If it’s got buttons then it’s probably a germ factory. It’s another item that takes just a few seconds to wipe down with a disinfecting cloth.

-Computers: The front of computers is the perfect home for a family of dust bunnies and allergens. Use compressed air or a soft cloth to clean.

-Appliances- Things like the coffee pot, refrigerator, tea kettle and toaster are all things that collect germs but may not get cleaned unless used by the person doing the cleaning.  Make sure they get cleaned at least once a week or after every use.

-Window units heating and air conditioning- While most offices have central heat and air conditioning, that may not be the case in offices that are primarily warehouse space.  The top of the units, vents and mesh filter may need cleaning at least once a month while the coils should be cleaned at least once a year.

For high traffic areas, consider daily cleaning.  Also, don’t overlook places like trim, baseboards or window sills when deep cleaning.

Need post construction or commercial cleaning? Call SERVPRO® of Greater Waco 254-224-5999

Deep Fried Turkey Tips

11/22/2021 (Permalink)

A photo of a turkey with the SERVPRO of Greater Waco logo and Deep Fried Turkey Tips text Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

The south is all about making everything better with deep frying and Thanksgiving is no exception with deep fried turkey becoming a holiday staple.  Here’s a few tips to make sure your turkey is tasty and doesn’t end up in flames.

- Make sure to completely thaw your turkey and pat dry.  Even small amounts of ice or water can cause flare ups and boiling over,

- Make sure to set your turkey fryer on an even and open surface.  We recommend at least 10 feet away from homes or anything flammable.

-The smaller the bird the better.  Anything over 10-12 pounds may not fit most manufactured turkey fryers and may increase your chances of an accident.

- For even cooking and more controlled heat, consider using an electric fryer.

- Always use heat protective gloves or mitts as well as goggles.  Turkey fryer handles and lids become extremely hot while frying and any small temperature change can cause oil splatter.

-Test the amount of oil needed by using water and making sure that it covers the turkey by at least half an inch.

- Let your turkey rest for at least 20 minutes after it comes out of the air fryer.  This keeps the turkey from drying out.

- Cook your turkey 3-4 minutes per pound with most turkeys being done in less than an hour.

- Never put a turkey in oil while the burner is on.  Save yourself some burns by lowering the turkey into the fryer then turning it on.

- Get a good cooking thermometer or consider upgrading your fryer to one with temperature controls.

- Never fry a turkey a turkey in inclement weather. 

- Get the most taste out of your turkey by using an injectable marinade as well as a dry rub and letting it marinate over night in the refrigerator. For a last-minute seasoning, use a dry rub and make sure to get under the skin and let it sit for an hour before frying.

- Never leave fryers unattended or around children and pets.

- Read your manufactures manual for model specific handling, filling and cleaning.

- Make sure to keep a grease rated fire extinguisher nearby in case of an emergency.

- Never move a turkey fryer that’s in use.

- Use a meat thermometer to check your turkey for doneness. The turkey should be at least 165 degrees F for the white meat and 175 degrees F for dark meat.

- If you notice the oil is smoking, turn off the fryer. The oil should never get over 400 degrees F.

-Placing the turkey in the fryer before it reaches cooking temperature helps prevent the skin from burning as well as any oil splatter.  Safer and tastier!

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Space Heater Safety

11/16/2021 (Permalink)

Space Heater Safety text with the SERVPRO of Greater Waco Logo Need fire damage cleanup? Call SERVPRO® of Greater Waco 254-224-5999

According to the National Fire Protection Agency, space heaters cause about a third of all winter house fires and 80 percent of winter heating fire deaths.  The Consumer Product Safety Commission estimates more than 25,000 residential fires are caused by space heaters.  While they are an economical means of heating smaller spaces and providing supplemental heat, they can be incredibly dangerous.  Make sure to follow these safety tips for a fire free winter.

-Keep space heaters at least 3 feet away from flammable objects.

-When purchasing a space heater, look for one with an automatic safety shutoff that prevents it from overheating.

-Unplug space haters when not in use.

-Make sure to inspect space heaters power chords and avoid using one with a damaged cord.

-Always place space heaters on flat, level ground.

-Consider purchasing a space heater with a tip over protection system that will turn off the heater if it gets tipped over.

-Never leave a space heater unattended while sleeping or around children.

-Look for space heaters with a cool touch feature.  This prevents burns if someone accidently brushes up against the heater or while trying to move the unit.

-Adjustable thermostat heaters are great for keeping a space comfortable and safe.

-Keep space heaters out of high traffic areas like walkways and doorways.

-Make sure to read the owner’s manual when purchasing a new space heater.

-Do not plug space heaters into extension cords or power strips.

-Check the label and make sure your space heater has been tested by a nationally recognized testing lab.  Underwriters Laboratory (UL) is the most common.

-Make sure to not step on the cord and do not run it under rugs, bedding or other furniture.

-Always keep space heaters away from water to prevent shocks or a potential electrical fire.

-To prevent overheating, only use the space heater for short periods of time.

-Only use space heaters to heat a space.  Make sure to not attempt to dry clothing, cook or ignite other materials.

Need fire damage cleanup? Call SERVPRO® of Greater Waco 254-224-5999

Veterans Day 2021

11/11/2021 (Permalink)

Woodlands background with the words "Thank You Veterans" and the SERVPRO of Greater Waco logo Today we give thanks to all of the soldiers, sailors, airmen, marines and guardians for their sacrifice to this great nation.

In 1919, President Woodrow Wilson declared November 11 as the first Armistice Day honoring those who fought in World War I but it wasn’t until 1938 that congress passed a resolution for an annual observance known as Armistice Day, or as we know it, as Veteran’s Day with the first national holiday being celebrated on November 11, 1938. This day gives thanks to Veterans who served their country during war or peacetime.

It originated from the signaling of the end of World War I on “the eleventh hour, on the eleventh day of the eleventh month”. While the original day was originally set aside to honor veterans of World War I, that quickly changed with World War II and was officially changed to Veterans Day on June 1, 1954, to honor veterans of all wars with President Dwight D. Eisenhower issuing the first Veterans Day Proclamation on October 8, 1954.

 "In order to insure proper and widespread observance of this anniversary, all veterans, all veterans' organizations, and the entire citizenry will wish to join hands in the common purpose. Toward this end, I am designating the Administrator of Veterans' Affairs as Chairman of a Veterans Day National Committee, which shall include such other persons as the Chairman may select, and which will coordinate at the national level necessary planning for the observance. I am also requesting the heads of all departments and agencies of the Executive branch of the Government to assist the National Committee in every way possible."

To encourage travel and recreational activities, Veterans Day was moved to the fourth Monday in October in 1968 due to the Uniform Holidays Bill. By 1975 President Gerald Ford moved the holiday back to November 11 due to the historical significance of the day.

Other countries that celebrate Veterans Day or Remembrance Day are Great Britain, France, Australia and Canada on or near November 11, to signify the end of World I and World War II.

Halloween Safety

10/25/2021 (Permalink)

Pumpkins with the text "Halloween Safety" and the SERVPRO logo Need post Halloween clean up and restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Halloween is all about letting the kids be creative with decorating, pumpkins, costumes and all of the trick-or-treat riddles a child can come-up with.  Have fun but be safe with some of our Halloween safety tips.

  • Consider alternate decorating ideas for your pumpkins to eliminate carving.  Painting, gemstones, and foam decals are fun ways to really revamp a pumpkin without the need to cut.
  • Speaking of pumpkins, if you’re all about the carved route, look into illuminating them with colorful glow sticks or battery powered candles. You get the creative freedom to change colors throughout the season and eliminate the potential fire hazard. 
  • When choosing a costume, look for reflective fabrics and bright colors to really stand out.
  • Make sure to cross the street at corners and cross walks and to walk, not run across roads.
  • Carry a flash light or glow sticks to help be seen by drivers.
  • If possible, stay on sidewalks in well-lit neighborhoods.
  • Accompany small children on their trick-or-treat adventure.
  • Make sure to go over the trick-or-treat route with your children that will be going unaccompanied.
  • If driving, consider carpooling and parking in a central location to reduce the number of motorists on the road
  • Remind children with phones and other electronic devices to focus on where they are going and to not be on their device on roadways.
  • Consider using face paint over a mask so that their vision isn’t impaired.
  • Make sure children know how to call 911 in case of an emergency and that they have a copy of your name and phone number with them.
  • Only go to homes with a porch light on and never enter a stranger’s home or vehicle.

Need post Halloween clean up and restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Fire Pit Safety

10/11/2021 (Permalink)

Fire pit image with the title Fire Pit Safety and the SERVPRO logo Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Fire pits have become the backyard must have item this fall season. They provide warmth and add ambience to any outdoor space.  The best part about them is they require minimal maintenance and can bring you years of enjoyment. Here’s a few safety tips to keep in mind when considering a fire pit.

-Only use your fire pit outside and in an open space.  Keep it away from low hanging foliage or anything flammable.  It’s also recommended that you keep it 6-feet away from a home, deck, fence or anything flammable.  The circle of safety!

-Never use or burn plastic materials in your fire pit. Plastic releases toxic fumes into the air and can ruin the surface of a fire pit.

-For wood burning fire pits, only use dry split wood in the fire.  Hardwoods like oak, birch and maple are great for longer fires and stay hotter longer while softer woods like cedar and pine have a higher tendency to spark, create more smoke and may burn faster.

-Just like children and pets, never leave the fire pit unattended.

-Never cook on your gas fire pit.  While it may seem like a great alternative to a grill, fire pits are made differently and food can damage expensive burner components.

- Make sure to read your owner’s manual and find the best method to extinguish the flame.  While the fire may appear to be out, embers can reignite for up to 12 hours. A spark screen is a great addition to any wood burning fire pit.

-Regularly inspect the gas line, fitting, burners or any other components on your gas fire pit. 

-Consider purchasing a cover for your fire pit or storing in a covered area during inclement weather.  If it does get wet, make sure to drain all of the water and let it dry before igniting.

-Check the owner’s manual for recommended cleaning products and procedures but most fire pits can be cleaned with a soft cloth and mild soapy water.

-Keep a fire extinguisher nearby in case of an emergency.  Sand is also a great way to quickly put out a fire without damaging a fire pit.  Avoid using water which can weaken and potentially crack a fire pit.

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

The Importance of Dryer Vent Cleaning

10/4/2021 (Permalink)

The Importance of Dryer Vent Cleaning text with an emoji version of a dryer with the SERVPRO logo Need your vents cleaned? Get your dryer vent cleaned by the professionals. Call SERVPRO® of Greater Waco 254-224-5999

Dryers work by injecting warm air into a spinning or tumbling drum and evaporating the moist air out of clothing.  The moisture has to go somewhere, so it’s released through the dryer vent system. The vent system also collects dirt, debris and lint and over time, can become clogged.

Clogged dryer vents also cause part of the 15,970-washing machine and dryer fires per year.  According to the National Fire Protection Association, 92% of those are caused by dryers. To an extreme, they can also cause carbon monoxide poisoning.

On the annoying side, a clogged dryer vent also means longer drying times and straining the system. It can also cause excessive wear on clothing and increase your energy bill.

Depending on how extensive your vent system is you may be able to do it yourself with these few steps:

  1. Find your vent and disconnect your dryer.  It’s usually a 4-inch metal tube that runs from your dryer, through the wall and vents to the outside of your home.  Remove any clamps and gently remove the vent pipe from the exhaust.
  2. Using a shop vac or vacuum with a hand-held option, vacuum out any dirt or debris.  Vent cleaning kits are available but be careful to not damage the duct work and they may not reach to the exterior of the home.
  3. Finally, clean up any debris and reconnect your system.  It’s also a great opportunity to check any clamps or components and make sure they aren’t worn out. Also, if you have a foil style vent, you may want to upgrade to aluminum.

By following these few steps, you can enjoy a more efficient dryer and keep your home safe. 

Need your  vents cleaned? Get your dryer vent cleaned by the professionals. Call SERVPRO® of Greater Waco 254-224-5999

Smoke Alarm Safety

10/1/2021 (Permalink)

Smoke Alarm Safety with an image of a fire alarm Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

According to the National Fire Protection Association, almost 3 out of 5 home fire deaths were caused in properties with no smoke alarms or smoke alarms that failed to operate. Hardwired alarms functioned 94 percent of the time while battery-powered alarms operated 82% of the time. Here are some tips to help keep your home safe in case of a fire.

-When your smoke alarm chirps, it means it’s time to change the batteries.

-The two most common types of smoke alarms are ionization and photoelectric. Ionization is more reactive to flaming fires whereas photoelectric are more responsive to fires that begin with a long period of smoldering. It’s recommended to use both types of alarms but combination alarms are available.

-Smoke Alarms should be tested at least once a month by pushing the test button, to make sure it works.

-Conduct a home fire drill at least twice a year.  One during the day and one during the night while practicing different ways to get out of the home.  Also, make sure to teach small children how to get out on their own.

-Choose an outside meeting place where firefighters can easily see you.

-Smoke alarms should be placed on a ceiling or high on a wall with an alarm at least 10 feet from a kitchen appliance to prevent false alarms.

-Make sure everyone in the home knows how to dial 911.

-Interconnected alarms are the most recommended because when one smoke alarm sounds, they all sound.

-Make sure everyone knows two ways out of every room.

-Smoke alarms should be placed in every bedroom and outside of every sleeping area with an alarm on every floor of the home, including the basement.

-All fire alarms need to be replaced when they are 10 years old from the date of manufacture.

- A closed door may slow the spread of smoke, heat and fire.

-Make sure to never reenter a burning home

By doing simple safety checks on your alarm and preparing your family, you can keep your family safe.

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Water Heater Maintenance

10/1/2021 (Permalink)

The SERVPRO of Greater Waco logo with water heater maintenance tech and wrench symbol Water heater leak? Need water mitigation services? Call SERVPRO® of Greater Waco 254-224-5999

Water heaters should last anywhere from 6 to 13 years with most warranties covering the tank and parts for 6 years.  With a little basic maintenance, you can ensure your water heater last as long as possible.  Here are a few tips on maintaining your water heater.

-Check the Pressure Relief Valve or Temperature Pressure Relief (PRV or TPR). Turn off the electric or gas, depending on your water heater, and the cold-water inlet. Put a bucket under neath the discharge pipe and lift the lever on the valve.  If water isn’t released when you lift the lever, then replace the valve. If water continues to flow after testing then you’ll need to replace the valve as well.  Replacement is as simple as draining the tank, unscrewing the valve and replacing the old one while making sure to sure use Teflon tape on the threads.

-Drain the tank and check for sediment. Let the tank drain until it is running clear and is clear of any sediment.  Sediment can cause clogged lines and reduce the life and efficiency of a water heater. Check and make sure there aren’t any additional leaks around the drain valve and that it’s not loose or spinning.  If so, completely drain and replace the valve.

-Check the temperature. You can save money on your energy bill by lowering the temperature as little as 10 degrees.  Simply remove the temperature dial cover and adjust the dial to 120 degrees with a flat head screw driver. Most water heaters come set at 140 degrees.  It’s recommended that you adjust the dial to the lowest setting if leaving for more than a few days.

-Insulate your water heater. A ridged piece of insulation, or bottom board, can save you anywhere from 4-9% off of your energy bill. To know if you need to insulate your water heater, check the R value on the water heater sticker. If the value is below 24 then it needs to be insulated. An insulating blanket is the simplest solution and comes with easy installation instructions.

-Check the anode rod. The anode rod is the long metal magnesium, aluminum or aluminum/zinc alloy that attracts corrosive elements in the water. While it’s recommended that you check the anode rode, realize that by changing it yourself, you may void the warranty.  Before replacing make sure to check your warranty or contact the manufacturer before trying to change it yourself. Most anode rods need to be checked every one to three years and replaced when it is consumed more than 50 percent. By checking the rod, you avoid corrosion inside of the tank and can extend the life of your water heater up to double the expected lifespan.  

Water heater leak? Need water mitigation services? Call SERVPRO® of Greater Waco 254-224-5999

Fall Fun in Greater Waco

10/1/2021 (Permalink)

A photo of an antique truck and fall background with Fall Fun in Greater Waco text and the SERVPRO of Greater Waco logo When we aren't responding to emergency restoration in the Greater Waco area, we like to enjoy all of the fun the area has to offer.

Cooler temperatures in Texas means hoodies, bonfires and exploring the local area.  We’ve compiled a list of our fall favorites.

-Now through October 31, experience the Robinson Family Farm Fall Festival. Take photos with the family in the pumpkin patch, enjoy farm animals, hay rides, a corn cannon and so much more! Tickets can be conveniently purchased online

-Baylor University Football has a full home schedule playing some of the biggest names in college football. Enjoy watching BYU, Texas Tech, The University of Texas and Oklahoma University take on the bears at McLane Stadium located on the Brazos River. Guarantee your seat by purchasing tickets online

-Enjoy vendors, a barrel train ride and a corn pit at the Point of Truth Pumpkin Patch October 1-30 in Robinson. Admission is FREE with mini pumpkin decorating for as low as $2 and various themed events throughout the month.

-Looking for a spooky date night? Guest 18 and over can do the Paranormal Experience at the Dr. Pepper Museum every Friday and Saturday night in October. According to their website, you’ll get to explore the off-limits basement and both historical buildings where staff and paranormal investigators have seen orbs, apparitions and even heard voices. Spots are limited so make sure to reserve yours online.

-For the tourist, enjoy Silobration 2021 at the Magnolia Silos October 28-30. Enjoy vendors and daytime music all for FREE then purchase tickets and enjoy the evening concert series.

-Waco Art Walk Presents: The Haunted Art Walk on October 23. Enjoy an all-day festival starting at 10 am with a scavenger hunt, music, art and late-night trick-or-treating for the whole family with a costume contest.

- For those looking for something a little more sensory friendly, Elite Therapy Center will be hosting a Sensory Friendly, Drive-Thru Trunk or Treat event on October 24. Families can dress up and enjoy vendors and treats from a safe distance in their car and is FREE to families.

-Cameron Park Zoo will be hosting Brew at the Zoo on October 15-16 for those 21 and older. Enjoy sampling up to 12 samples from some of Waco’s finest breweries while strolling through the zoo. All proceeds help take care of the animals at the zoo.

Need cleaning and restoration services? Call SERVPRO® of Greater Waco 254-224-5999

Helpful Hints if you ever experience a Business Fire

9/7/2021 (Permalink)

Image of an office with a fire overlay with the SERVPRO logo Experience a fire at your office? Call SERVPRO® of Greater Waco 254-224-5999

A fire anywhere can be a traumatic experience, but when it hits your business, it can mean a loss of income for yourself, employees and your lifeline of financial survival. By keeping a level head and following a few steps, your business can come out unscathed.

  1. Take a deep breath and begin going over your contingency plan.  Careful planning before a major event will help alleviate additional stress and keep you on an organized path throughout the chaos.
  2. Take photos and document as much as possible.  The professionals at SERVPRO of Greater Waco utilize 360-degree photo technology to survey the entire structure while documenting every inch of the loss. Make sure to keep any receipts for expenses related to the fire and begin to collect important documents.  Things like proprietary business documents, employee files and insurance paperwork are all things you may need. If you question the need to keep it, keep it.  It’s better to have too much than to accidently throw away that one form you might need.
  3. Call your insurance company.  A quick response means they can begin to file your claim faster and set you up to begin the process of recovery.  You may also want to check if you have business interruption insurance.  Depending on the policy, you may have funds available for specific business expenses incurred from the fire.
  4. Contact your network. Contact any vendors, employees or customers that may be impacted by the shutdown. Delay or cancel any pending deliveries and go over your contingency plan with employees.  
  5. Secure the facility.  If structurally sound, consider boarding up windows or locking the facility to prevent any secondary damage or looting of the facility. Also, make sure anything of value has been removed from the building, Things like important documents, hard drives (even damaged ones) or equipment that can be of value secondhand

Experience a fire at your office? Call SERVPRO® of Greater Waco 254-224-5999

Preparing for Hurricane Season

8/30/2021 (Permalink)

Text "Preparing for Hurricane Season" with the SERVPRO Greater Waco Logo Got flood damage? Call SERVPRO® of Greater Waco 254-224-5999

Hurricane season is in full swing in Central Texas, with September being the most historically active month. Hurricane season runs June through November in Texas. If the most recent winter storm taught us anything, it’s better to be over prepared than not. 

Central Texas isn’t right by the coast, so why be prepared? While Central Texas may not be hit by a hurricane itself, the area is still prone to higher-than-normal rain, flooding and the same conditions that cause tornadoes, can still produce severe storms.

Here are some ways that you can be prepared if severe weather hits your home:

  1. Have trees trimmed that could potentially damage your home.
  2. Make sure to have non-perishable food and a can opener.
  3. Make sure to have at least one gallon of water per day, per person.
  4. Make sure to have a first aide kit and at least a week worth of any medication
  5. If your home is prone to flooding, sandbags are great to have.
  6. Make sure to have at least a week worth of pet supplies
  7. Make sure cell phones are fully charged. You may want to consider purchasing external battery packs for easy recharging.
  8. Consider putting important documents in a water proof bag
  9. Have extra blankets on hand.
  10. Secure lawn chairs, tables and other decorations before severe weather hits.
  11. Make sure to have an evacuation plan.

Mclennan county residents can also register for the Mclennan County Emergency Notification System at https://member.everbridge.net/453003085611240/login .  While those in neighboring counties can register for the CodeRED Notifications System through the Central Texas Council of Governments at https://public.coderedweb.com/CNE/en-US/BFF2144C1EE5

Got flood damage? Call SERVPRO® of Greater Waco 254-224-5999

How to inspect your home foundation

8/30/2021 (Permalink)

A cracked foundation with the SERVPRO of Greater Waco Logo and blog title Need a professional foundation inspection? Call SERVPRO® of Greater Waco at 254-224-5999

With a higher-than-normal amount of rain this year, the calls for water damage have increased dramatically, with foundation and slab issues at the peak of calls. While we always recommend having a professional inspect your home, there are a few signs to check for that it may be time to get professionals involved. Here are some things to keep an eye out for when doing a routine inspection on your home’s foundation.

  1. The most obvious is cracks and discoloration in the foundation itself. Horizontal cracks are the biggest things to worry about and are a sign of the wall breaking down by outside pressure. Vertical cracks are usually caused by shrinkage and are the easiest to repair if caught early and repaired.
  2. Check your walls. Walls my show signs by having cracks or discoloration from settling, shifting or potential water damage to the foundation.
  3. Check your basement and crawlspace. Have you noticed any unwelcome bugs or insects?  Is there a musty or mildew smell?  All of these things can be potential culprits or signs of foundation or water damage.
  4. Check your doors and windows. Something as simple as windows and doors not opening smoothly can be signs that your foundation has shifted and may need to be inspected or repaired.
  5. Check your floors. Have you noticed that they are sitting uneven or that flooring is beginning to pull away from the walls or is buckling?  That’s usually a sure sign that the support structure may need to be checked out.
  6. Check your plumbing. Any plumbing issues that have been leaking over an extended amount of time can cause your foundation and supports to bulge and crack and cause erosion to the soil supporting your foundation. In contrast, foundation shifting can also cause your plumbing to leak, crack or even break.

Need a professional foundation inspection? Call SERVPRO® of Greater Waco at 254-224-5999

How to Clean for Covid-19

8/2/2021 (Permalink)

A drawing of Covid-19 molecules with the words "winning the fight against Covid-19" with the SERVPRO logo Need professional cleaning or a Covid-19 cleaning? Call SERVPRO® of Greater Waco 254-224-5999

According to Yale Medicine, the delta variant of Covid-19 is now the dominate Covid-19 strain that is causing a recent spike in Covid-19 cases around the US. Beyond the recommended vaccination, how can you protect yourself from Covid-19? According to the Center for Disease Control by masking up in public places and cleaning regularly.

  1. Focus on cleaning high touch surfaces regularly. Things like door knobs, faucets and even remote controls can easily be disinfected and prevent the spread of the virus. The professionals at SERVPRO of Greater Waco use,  SERVPROXIDE , which kills and eliminates 99.999% of viruses and bacteria and reduces the spread of germs and pathogens on all treated surfaces. It’s also safe around food, children and pets.
  2. Clean other surfaces as needed or when they are visibly dirty.  It’s also recommended to increase frequency if members of the home are more likely to contract the virus.
  3. While cleaning, ensure for adequate ventilation and use any cleaning agent according to the instructions on the label.  SERVPROXIDE is easy to use and doesn’t require the use of gloves or a mask and is rated the lowest toxicity rating by the EPA, making it great for everyday use.
  4. Make sure to wash your hands for 20 seconds immediately after cleaning or disinfecting as well as after removing gloves.
  5. Make sure to disinfect the home within 24 hours if someone is sick or has contracted Covid-19 to prevent the spread of the virus.
  6. If someone becomes sick, keep a separate bathroom and bedroom if possible, and make sure that they have adequate amounts of separate cleaning and medical supplies.  In shared spaces, make sure the ill person cleans and disinfects surfaces after each use.
  7. Make sure to wear a mask, along with the ill person if you must be around someone that has contracted the virus.
  8. Increase air circulation in your home by opening doors and windows and adjust your HVAC settings to increase ventilation and bring in fresh air. If you’re unable to open doors and windows, consider using air filtration or turning on your bathroom or stove exhaust fans.
  9. Change your HVAC filter to a pleated filter, which is more efficient than a traditional filter and only needs to be changed out every 3 months.

By making small changes and cleaning more, everyone can make a difference in combating the rise of Covid-19 and the numerous variants of the virus.

Need professional cleaning or a Covid-19 cleaning? Call SERVPRO® of Greater Waco 254-224-5999

How to Put Out a Grease Fire

8/2/2021 (Permalink)

Orange fire flames with the SERVPRO logo and "How to Put Out a Grease Fire" text Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

According to the National Fire Protection Association, fire departments in the US responded to an estimated 172,900 cooking related small structure fires between 2014 to 2018 causing more than $1 billion in damage per year. Ranges and cooktops were involved 61% of the time with more than half of non-fatal injuries caused by people trying to put them out themselves. One of the most common types of cooktop fires is grease fires. So, the big question is, how do you put out a grease fire and prevent injury?

  1. Turn off the heat source, if safe, otherwise try step number 2 first.
  2. Try to cover the flames with a metal object.  A cookie sheet or metal lid is a great quick grab option.
  3. Pour salt or baking soda on the fire to try and smother it. Whatever you do, do not pour flour or baking powder on the fire.  This can actually make the fire worse. Also, avoid using water to extinguish the fire.
  4. If necessary, attempt to put out the fire with a Class B dry chemical fire extinguisher. These can be purchased at any home improvement store and are a great back up plan to keep in your kitchen.
  5. DON’T TOUCH IT! If the fire is extinguished, let it completely cool down before attempting to move the mess or clean up. 
  6. If you’re unable to put out the fire, GET OUT! Evacuate all members in the home and immediately call 911 for professional help. The goal is to always prevent injury or fatality.

By adding food slowly, removing as much moisture from foods before frying and avoiding oil splatter, a grease fire can be prevented. If something does happen, the professionals at SERVPRO of Greater Waco are always available for your post fire clean-up.

Need fire restoration services? Call SERVPRO® of Greater Waco 254-224-5999

The Silent Signs of Water Damage

7/23/2021 (Permalink)

Green and black water drops with the SERVPRO of Greater Waco logo on top Need emergency water restoration or a complimentary moisture inspection? Call SERVPRO® of Greater Waco 254-224-5999

Water damage isn’t always obvious but paying attention to small details in your home can save thousands on water mitigation and repairs.  Here are a few silent things to stay aware of if you suspect water damage:

  • A musty or damp smell
  • An increased amount fruit flies or centipedes are drawn to moist environments and is how one of our recent clients discovered they had a leak under their home. 
  • An increased utility bill is one of the most obvious signs.  Your local utility company can come inspect to make sure there is nothing on their end but an inspection by restoration specialist or a plumber may be necessary to narrow down the culprit.
  • Walls or ceiling cracking, bubbling or watermarks
  • Loose grout or tile
  • Weak spots in carpet or flooring
  • Dark spots in grout or carpet
  • Higher than normal humidity or dampness
  • Mold is usually white, grey, brown and then evolves to black and may have a furry texture
  • Flaking paint
  • Rusty metal is a sign simply because water causes rust.  Air conditioning lines may need maintenance and it’s an easy way to see if they need new fittings, O-rings or needs to be replaced.
  • Loose caulk around pipes
  • Corrosion in grout in tile or exterior bricks
  • Bubbling or small pools of water

By looking for the silent signs you can quickly make repairs and reduce costly secondary damage to your home and extend the structural integrity for years to come.

Need emergency water restoration or a complimentary moisture inspection? Call SERVPRO® of Greater Waco 254-224-5999

Mold 101 with SERVPRO of Greater Waco

6/16/2021 (Permalink)

Mold 101 text with the SERVPRO of Greater Waco logo Need a mold inspection? Call SERVPRO® of Greater Waco 254-224-5999

With the recent rain, the calls for mold inspections have gone through the roof.  At SERVPRO of Greater Waco we offer a complimentary microbial growth inspection.  So, what is that?

  • We start by checking the conditions of the home to see if they are conducive to microbial growth. Things like temperature, recent water damage and humidity are primary indicators.
  • We check any places that moisture could accumulate visually and with a moisture meter. Places like under your sinks, cracks in the walls near the exterior etc.
  • We check with you to see what may have led you to believe mold could be present in the home, which helps us narrow down possible causes and where it could be coming from.

Things to keep in mind about mold:

  • It’s everywhere. There are always mold spores in the air that float in and out of the home. The EPA doesn’t currently have a list for an acceptable amount of mold spores.  What this means for you, is if an atmospheric test is done then you may get back a long list of mold types but it doesn’t mean they are concentrated enough to cause harm, just that they were present at the time of testing.
  • Mold testing can cost anywhere from $750-1500.
  • Mold remediation doesn’t remove 100% of mold spores because they are a naturally occurring.
  • Mold spores only form actual mold when they land on something moist. So, by keeping your home dry, you can keep your home safe.

Need a mold inspection? Call SERVPRO® of Greater Waco 254-224-5999

Happy Birthday SERVPRO of Greater Waco!

6/8/2021 (Permalink)

birthday cake with text Happy birthday SERVPRO of Greater Waco! Celebrating three years of success! Need emergency water restoration? Call SERVPRO® of Greater Waco 254-224-59

*Insert happy dance, birthday cake and a big green SERVPRO truck* 85 five-star reviews, holding solid at a 5-star average on Yelp and an A+ Better Business Bureau rating.  During the winter storm, we broke records and hosted additional hands to make sure the community was taken care of and not left in the cold. Not bad for 3 years of hard work and dedication to bring the Greater Waco area the quality it deserves.

We take pride in the fact that in the last 3 years we’ve built a solid foundation built upon leadership that has been with the SERVPRO family for over 12 years before becoming a locally owned franchise, training and education with our technicians and office staff obtaining industry standard certifications from the IICRC and solidified with a family atmosphere. Clients know, from the first call to the last nail in the wall, they are now part of the SERVPRO of Greater Waco family.

We’ve tackled everything from massive water losses in gym floors down to small kitchen fires and back up again restoring some of Waco’s most historical landmarks and prioritizing them all the same.  Thank you for trusting us the last 3 years and letting us come into your homes, churches and businesses. This isn’t just a business for us but the community where we raise our children, shop and call home.

It’s been a pretty amazing 3 years. Here’s to many more!

Need emergency water restoration? Call SERVPRO® of Greater Waco 254-224-5999

Home Fire Prevention with SERVPRO of Greater Waco

6/1/2021 (Permalink)

A fire extinguisher and fire flames with text Need duct cleaning? Call SERVPRO® of Greater Waco 254-224-5999

As seasons change, it’s always a good opportunity to do a safety check and make sure your home is ready for warmer temperatures. Let SERVPRO of Greater Waco help with your fire safety checklist.

-Clean your stove and oven. Little particles like to hide under burners and crevices.  Now’s a great time to deep clean those areas to prevent them from catching fire and creating a bigger issue.  Also, make sure to keep flammable items like dish towels and cook books at a safe distance away from burners to prevent any accidents.

-Check your fire alarms.  The National Fire Protection Association recommends changing your fire alarm batteries every 6 months with some companies offering long life alarms that offer a 10-year battery life span.   To test most alarms, simply push the button on the front and listen for the tone.  A weak tone or light signal usually indicates that the battery needs to be changed or the alarm is malfunctioning.

-Check your chimney.  The National Fire Protection Association recommends that your fireplace and vents should be inspected at least once a year for correct clearance and free of deposits.

-Check your fire extinguishers. For non-refillable extinguishers check the push to test button and that the release pin is secure and in place.  You can also check manufactures website for particular checkpoints based upon your individual model.

-Check power chords and electronics. Make sure power chords aren’t tangled, frayed or damaged.  Also, make sure electronics aren’t in a space where they could potentially over heat.

Check your candles.  Make sure candles are away from curtains, books or any other flammable items.  Make sure that glass candle holders are free from chips and cracks. Also, make sure candles are burning evenly and aren’t at risk for tipping over.

-Check your dryer and air conditioning vents. Both collect lint and other small debris that can easily ignite.  For your convenience, SERVPRO of Greater Waco offers vent and duct cleaning services. 

Need duct cleaning? Call SERVPRO® of Greater Waco 254-224-5999

Memorial Day Safety with SERVPRO of Greater Waco

5/28/2021 (Permalink)

A flag blows in the breeze with a memorial day tribute Have a safe and happy Memorial Day from all of us at SERVPRO of Greater Waco!

Memorial Day is the unofficial kick-off of Summer in Texas.  Make sure you’re prepared for the rising temperature, water side shenanigans and more grilled food than you can shake a stick at. Here are a few tips to make sure your holiday weekend stays fun and safe.

1) Make sure to have sunscreen. The American Academy of Dermatology recommends at least 30 SPF, which blocks 97% of the sun’s rays with the higher the number, blocking more UV radiation.  Unfortunately, no sunscreen blocks 100% of rays.  Also, make sure to reapply at least every two hours especially, if swimming or sweating.

2) Hydrate! REI recommends that you drink at least half a litter of water every half hour of moderate activity and should be increased with your activity level.

3) Clean your grill and check for leaks. Check this article from Char-Broil on how to test your grill for leaks https://www.charbroil.com/how-tos/testing-grill-gas-leak .  Also, make sure to never leave a hot grill unattended.

4) Keep your food cool.  Nothing spoils a weekend more than food poisoning.  Cold foods should be kept on ice or cooled and left out no longer than hour. Warm foods should be kept heated to at least 140 degrees until served.

5) If you drink, don’t drive! 37% of Memorial Day holiday fatalities in 2018 involved an alcohol impaired driver.  Make sure to have a designated driver or utilize one of the many rideshare programs in your area.  The National Highway Traffic Safety Administration has created a list of sober/safe ride programs across the country, check it out here https://duijusticelink.aaa.com/for-the-public/aaas-role/public-education/sober-ride/ .

6) Make sure to designate a “water-watcher” for small children.  Nothing moves faster than a small child to a body of water.  Have someone dedicated to making sure they stay in site, at a safe swim level and that they keep life jackets or any other water safety gear on.

7) Make sure to have first aid kit with well stocked and make sure to add cards with everyone’s name, emergency contact, medical insurance and allergies, in the case an emergency does happen. 

From all of us at SERVPRO of Greater Waco, have a safe and happy Memorial Day weekend and remember, even during holidays, we are always open 24/7 for your weekend fire and water mitigation emergency needs at 254-224-5999.

SERVPROxide: SERVPRO of Greater Waco’s Fight Against Covid

5/25/2021 (Permalink)

A bottle of sanitizer Servproxide Need your business cleaned and sanitized by the professionals? Call 254-224-5999

The last year has been the battle of Covid-19 with SERVPRO of Greater Waco on the frontlines. While things are starting to get back to normal, technicians are out nightly decontaminating and cleaning local business and homes impacted by the virus and fighting the spread. Having tools to help us decontaminate and battle the virus one space at a time is SERVPRO’s own, SERVPROxide.

-EPA registered and proudly carries the lowest EPA toxicity rating which means it safe for everyday use

-Chlorine based and 100% biodegradable. No gloves required to use and safe to use around food and children.

-Cleans and sanitizes non-porous surfaces in 60 seconds.

- Non-bleach hospital grade disinfectant which means it’s great for office chairs or sofas.

-Provides 99.999% sanitization of food contact surfaces

-Intended for a variety of facilities to include: hospitals, homes, vehicles, nursing homes, schools, laboratories, daycares, restaurants and bars, hair and nail salons, and gyms

-It’s a non-toxic surfactant, which means it kills the pathogen and prevents them from spreading.

-No harsh chemical smell

-Low dwell time

-Can be used as a fog spray or in a traditional cleaning spray bottle

-It’s great for high traffic areas like door handles, sink faucets, offices, lobbies or other frequently visited or touched areas.

-No post rinse application necessary

With an easy-to-use application, it makes disinfecting a breeze for technicians in contaminated spaces and puts customers at ease when they return to work spaces or home knowing that their space is sanitized and safe.

Need your business cleaned and sanitized by the professionals? Call 254-224-599

SERVPRO of Greater Waco: Heroes Wanted!

5/18/2021 (Permalink)

Now Hiring Sign Come join our team at SERVPRO of Greater Waco!

Stuck in a dead-end job, and ready to make a career change that really makes a difference? With competitive pay and a quick promotion schedule consider joining the SERVPRO of Greater Waco team!  We’re currently on the lookout for motivated and dependable people to join our production technician team.

As a production technician, you’ll have the opportunity to help your community through emergency restoration, mitigation, and cleaning. The best part? We provide skilled training and industry licensing to help you succeed while providing a 40-hour work week and the opportunity for overtime.

Worried about economic shifts or natural disasters impacting your career?  Not at SERVPRO of Greater Waco.  Through all of the turmoil, SERVPRO has thrived and provided emergency services to those most impacted without having to rely on massive layoffs to survive all while being a locally and independently owned and operated SERVPRO franchise.

Essential functions:

-Explain processes and answer customer’s questions

-Perform production processes, as scheduled, and ensure quality control

-Time management

-Clean and maintain vehicles, equipment, warehouse and office area

-Use equipment and materials appropriately

-Ability to travel locally or out of state when necessary


-High school diploma or GED

-Ability to regularly lift 50 pounds and the ability to lift 100 pounds with assistance

-Experience in cleaning/restoration preferred

-IICRC certifications preferred

-Walking and standing for long periods of time

-Ability to climb ladders and work at ceiling height

-Ability to work in tight spaces (ex: crawl spaces)

-Repetitive pushing/pulling/lifting/carrying objects

Think these qualities sound like you? Send your resume to office@SERVPROgreaterwaco.com.  We look forward to having you join our team!

SERVPRO MOBILIZE! Texas Winter Storm 2021

3/31/2021 (Permalink)

SERVPRO of Augusta team members make snow angels SERVPRO of Augusta, Georgia team members make snow angels during their convoy to SERVPRO of Greater Waco to assist with Winter Storm 2021.

When a natural disaster hits, SERVPRO of Greater Waco is ready to go and winter storm 2021 was no exception.  Texans were huddled in homes trying to stay warm with 38% of Mclennan County without electricity and 300 without water, leading to a dire need for water mitigation services. SERVPRO however, hit treacherous icy roads providing relief to the community through emergency mitigation services.

What most community members may have noticed however, was an unusually large amount of SERVPRO green vehicles out and about without the normal 254 area code emblazoned on the side.  SERVPRO of Greater Waco was the host to SERVPRO of Augusta, Georgia who mobilized and crossed state lines to come and assist and get the Greater Waco area back up and running in record time.

The great part of being part of a national franchise, proudly number 10 in Entrepreneur Magazine’s 2020 top Franchises, is that it gives local franchises a network of other teammates to join forces with.  It also gives community members a chance to work with SERVPRO professionals from all over the country without sacrificing the 5-star standard of customer service and quality customers have come to know and expect.

While we are still racing the clock to help the Greater Waco area, it’s great to know that even in the most extreme situations, SERVPRO franchises always has your back in a disaster and are always open 24/7.

Need emergency water mitigation? Call SERVPRO® of Greater Waco 254-224-5999

Rodent Ruckus with SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Chewed through water lines caused by rodents SERVPRO® of Greater Waco was able to help this Waco residence who had water damage due to rats chewing through pipes in their walls

We have seen in influx of calls from rats causing chaos and chewing through PEX and PVC pipes within home walls. Vermin can use any small exterior holes, as small as ¼ inch, to get inside.

 What should you do when you discover an unwelcome rodent guest?

First, contact an exterminator.  While you may think you only have one, rats tend to travel in packs because they are social creatures. An exterminator can find the best method to relocate or dispose of them.  An easy way to lure them out yourself is by setting out small bowls of water near their entry points, since they have been known to chew through pipes to get to a water source.

Next, call a plumber to address any plumbing issues that may be present. The exterminator and plumber can also help find where any rodents are sneaking in and recommend a remediation plan to prevent further issues.

Now that you’ve gotten rid of the little pest, it’s time to clean up after them. A major issue caused by rats is their droppings, which can heavily contaminate a space.  SERVPRO of Greater Waco offers an insulation vacuum service that sucks out contaminated blown in insulation.  Our technicians then go in and clean and sanitize the space, while our reconstruction team comes in and replaces the insulation.

Finally, it’s time to tackle any potential water damage and mold. Our certified IICRC water mitigation specialist will assess all damage and create a custom mitigation and repair plan best suited for your home or business and get your home back to, “Like it never even happened.”

Have ceiling water damage? Call SERVPRO® of Greater Waco 254-224-5999

Team Accomplishments at SERVPRO® of Greater Waco

1/27/2021 (Permalink)

Graphic illustration congratulating SERVPRO of Greater Waco team members on accomplishing their water mitigation licensing Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones on their IIRC Water Restoration Technician certification

Congratulations to Jared Scott, Jenifer Calhoun, Ryan Jones, and other team members for obtaining their Institute of Inspection Cleaning and Restoration Certification, Water Restoration Technician certification.

Jared is a Production Technician at SERVPRO® of Greater Waco and has been a part of the SERVPRO of Greater Waco family for several months. He is married with 2 children with a baby boy on the way. He brings in a background as a production lead with experience in OSHA, FEMA and Hazmat. In his free time, Jared enjoys spending time with his family, watching movies, and being outdoors.

Jenifer is a Job File Coordinator at SERVPRO® of Greater Waco. She served in the United States Air Force and most recently worked in e-commerce.  She is a graduate of Subsea Robotics and is also a certified fiber optic installer.  In her free time, you can find Jenifer officiating high school football, roller derby, and spending time with her family.

Ryan is a Production Technician with SERVPRO® of Greater Waco. He served in the United States Marine Corps and was most recently a chef. In his free time, you can find Ryan at the local horseshoe pit, throwing darts, or spending time on the water.

SERVPRO® of Greater Waco provides training, continuing education, and requires that all of our technicians obtain professional licenses and certifications to ensure the highest quality in our work. We believe that a high level of training and experience in our staff equates to success in the field of restoration and mitigation.

The IICRC, sets the national and industry standard for cleaning and restoration. Whether you call the office or are at your home on a job site, anytime you see a SERVPRO of Greater Waco professional, you know that you are in the hands of an industry standard licensed professional.

Need A Water Restoration Company? Call SERVPRO® of Greater Waco 254-224-5999

It’s Raining, It’s Pouring

1/27/2021 (Permalink)

Production technician Jared caulks around a window SERVPRO® of Greater Waco is a full-service general contractor

With large amounts of rain comes a higher potential for roof leaks.  Make sure you’re not left out in the rain and check your roof beforehand.  Here are some handy tips on inspecting and problem shooting any potentially roof issues

  1. Do a visual inspection and check for any missing or discolored shingles. On a metal roof look for discoloration or rust spots.
  2. Look in your attic. Make sure to take a flash light and step from joist to joist to prevent falling through your ceiling. Look for discoloration or mold on the backside of your roof decking. If it hasn’t rained in some time, then have a helper spray the outside section of your roof with a water hose to check for moisture.  Any potential cut-outs or joints have a potential for leaking.  This is a good time to also check and see if anything needs to be resealed or caulked.  Roof vents are most prone to this.
  3. Check your exterior walls inside and outside. Check for any discoloration, water stains, bulging or musty odors, which can be a sign of moisture and mold. Windows and vents may need to be resealed or caulked. Energy.gov recommends caulking a home every 5 years but to check every couple of years or if you notice a change in your energy bill. They also recommend to caulk during dry weather and when the outdoor temperature in above 45°F. The warm temperature will allow the caulk to set properly and prevents swelling during the drying process.
  4. Get a professional involved. Before cutting up walls and insulation, let the professional take a look and trace the potential moisture back to the source. By catching the leak sooner, you may save yourself thousands in repairs and mitigation.

SERVPRO® of Greater Waco offers complimentary inspections Monday through Friday. WE are a full-service general contractor that can provide you a solution for any noticeable repairs.

Need Construction Help? Call SERVPRO® of Greater Waco 254-224-5999

Post-Holiday Pack-Out with SERVPRO of Greater Waco

1/27/2021 (Permalink)

Boxes with labels stored at ERVPRO® of Greater Waco ERVPRO® of Greater Waco offers full service packing solutions to make emergency restoration a breeze

Post-Holiday Pack-Out with SERVPRO of Greater Waco

The holidays are almost a second job between the decorating, cooking, and shopping.  After all of the time and effort invested; the biggest hassle is still packing it all back up and still having it readily available for the next season.  Let the professionals of SERVPRO® of Greater Waco help you with a few handy professional tips to make packing an organized breeze.

Just like on a job site, the first thing that needs to be done is an initial scope. This helps begin the process of organizing by determining what needs to be packed up and what additional supplies will be needed to complete the job at hand.

To ensure your Christmas pack up flows smoothly, make sure to have enough packing supplies. Items such as packing tape, box labels, boxes, wrapping paper, markers, bubble wrap and a small folding table to use as a staging area, are just a few things you’ll need.

Here are a few handy holiday specific packing tips:

*Wrap Christmas lights around hangers or a square piece of cardboard to keep them tangle free.

*Pack glass ornaments in plastic fruit trays or containers then pop into a box with crumpled paper for safe keeping.

*Hang wreaths on clothes hangers and cover with plastic bags.

*Consider storing wrapping paper in garment bags.

*Use vacuum seal bags for items like stockings, Christmas tree skirts or table runners.

*Wrap candle sticks in tissue paper and store them in paper towel cardboard tubes.

*Plastic-wrap your tree.  It makes the take down a breeze and keeps branches manageable.

*Under bed storage containers work great for garland.

Whatever you do make sure that items are packed securely, but not too tight, to prevent damage and make sure items are labeled easy identification.  We recommend putting the room name on the tags and to organize boxes based upon the room they will be used in.

Need a packing service? Call SERVPRO® of Greater Waco 254-224-5999

New Year, New Technology for SERVPRO® of Greater Waco

1/8/2021 (Permalink)

A 3-D image of the inside of a home using SERVPRO of Greater Waco's newest software SERVPRO of Greater Waco's demonstration of their newest software giving clients and customers a full 360 walk through of a damaged space

SERVPRO® of Greater Waco is always in search of ways to better serve their customers and partners in restoration and mitigation.  One way to do this is by finding new technology to assist in the field but also bring customers and partners directly to job site without ever having to take a step outside of their computer screen.

The newest addition to the SERVPRO® of Greater Waco arsenal is a 360-degree camera that allows us to take field imagery to the next level with 3-D virtual tours.  In the age of a pandemic, insurance adjusters aren’t always available to be on site but with this technology, we can bring the site to them and advocate for clients the need for repairs by showing a full 3-D walk-through of a damaged space giving both adjusters and home owners a full visual understanding. 

The camera captures immersive 360-degree content at 4k quality levels.  It also has the ability to do 360-degree live streaming if we need to do a live walk-through with our clients.  Our software platform helps make publishing videos to social media and customers a snap.  The new technology also increases our measurement accuracy and speed, resulting in a better product in a shorter amount of time.  SERVPRO® Greater Waco is starting the new year off with more tools for a successful and an informative 2021.

Have Pipe Burst or Water Leak? Call SERVPRO® of Greater Waco 254-224-5999

Who You Gonna Call? CALL SERVPRO!

12/25/2020 (Permalink)

SERVPRO of Greater Waco truck SERVPRO of Greater Waco is ready and on-call 24/7

SERVPRO ofGreater Waco specializes in storm and flood damage restoration.  Let us take the worry out of emergency. You can be assured that our technicians will explain the process from start to finish so you know exactly what is going on in your home. Our crews are highly trained in applied structural drying, fire and smoke damage restoration, lead based paint activities and restoration and many more. We use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are local, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the overall restoration cost. We’re available 24/7 so night or day, we are just a call away at 254-224-5999 for your emergency restoration needs.

Resources to Handle Floods and Storms

When storms hit Waco and the surrounding areas, we can scale our resources to handle a large storm or flood disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery https://www.SERVPROgreaterwaco.com/emergency-restoration. Teams https://www.SERVPROgreaterwaco.com/emergency-restoration , that are strategically located throughout the United States. We recently were able to collect additional air movers that required over 100 units and still support other emergency service requests in the area. When emergencies strike, we make solutions happen.

Have Storm or Flood Damage? Call Us Today 254-224-5999

First Responders Bowl 2020

12/23/2020 (Permalink)

First Responders Bowl Logos The number 19, Louisiana Ragin' Cajuns take on UTSA Roadrunners, Saturday Dec. 26, 2020, in the SERVPRO First Responders Bowl

First Responders Bowl 2020

We are excited for the upcoming SERVPRO® First Responder Bowl featuring the number 19, Louisiana Ragin’ Cajuns and University of Texas San Antonio Roadrunners, on Saturday, December 26th at Gerald J. Ford Stadium in Dallas, Texas. You can tune in for kickoff at 2:30 pm (CT) on ABC

In December 2014, the bowl began honoring first responders, including police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency. In 2018, the game was renamed to reflect the efforts to show appreciation to first responders.

SERVPRO of Greater Waco has been an active supporter of first responders and has sent first responders to the First Responder Bowl in past years.  SERVPRO of Greater Waco has also been involved with pregame on field presentations and has actively recruited and hired military veterans to our staff.

This will be the second time the SERVPRO® First Responder Bowl will be held at the SMU Mustangs home field.

The bowl was previously known as the Heart of Dallas Bowl and Ticket City Bowl and had been held at Cotton Bowl Stadium.

Sixty-five First Responder Bowl alumni have gone on to be drafted by the National Football League, led by two-time first-team All-Pro wide receiver Michael Thomas (Southern Miss). Of the draftees, five became first-round picks and eight were selected in the second round.

Check out the bowl's website for more information: 


A Higher Standard of Clean- Certified: SERVPRO Cleaned

12/17/2020 (Permalink)

Certified: SERVPRO Cleaned Shield Logo Certified: SERVPRO Cleaned Shield Logo

There’s never a convenient time for Covid-19 contamination to strike your commercial property.  Every hour spent cleaning and sanitizing is an hour of lost revenue, productivity and potential infection.  So, when the need arises for professional cleaning and sanitation, leave it to the professionals of SERVPRO Greater Waco for your biohazard cleanup needs with our Certified: SERVPRO Cleaned for next level professional cleaning service. Our goal is to leave your customers, employees and community members rest assured that a business cleaned by SERVPRO Greater Waco is a “Higher Standard of Clean”.

We have the training and expertise to respond promptly with highly trained technicians to get your property back to business in a clean and safe environment with technicians on-call 24/7. Our cleaning follows Centers for Disease Control and Prevention’s parameters to ensure you come back to a safe environment and goes above and beyond normal janitorial cleaning. This is proactive viral pathogen cleaning.

Be sure to keep an eye out for the SERVPRO shield window decal with the Certified: SERVPRO Cleaned emblem along with date of sanitize and disinfection. This gives your customers proof that you’ve went above and beyond for your Covid-19 cleaning procedures to ensure their safety during these trying times.  We’re all in this together but let SERVPRO Greater Waco take some of the stress of next level sanitation off your list.

Don’t Let Injuries Skyrocket

12/17/2020 (Permalink)

Gold fireworks explode over a military instillation Fireworks explode in the skies above a military instillation

“Hey! Watch this!”, famous last words before throwing the lighter instead of the firecracker leading to tears, a blistered hand and a paranoid father who thought small fireworks were harmless. According the Consumer Product Safety Commission 2019 Fireworks Annual Report, there were an estimated 800 emergency department-treated injuries associated with firecrackers. Of these, an estimated 24 percent were associated with small firecrackers, 16 percent with large firecrackers, 3 percent with illegal firecrackers, and the remaining 57 percent were associated with firecrackers of an unspecified size. The parts of the body most often injured were hands and fingers (an estimated 30 percent); legs (an estimated 23 percent); eyes (an estimated 15 percent); head, face, and ears (an estimated 15 percent); and arms (an estimated 10 percent) with burns being the most common injury.

Here are a few tips from the Consumer Product Safety Commission to make your holiday fire season just a little safer:

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick-up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

Explore Waco with SERVPRO

12/11/2020 (Permalink)

Male throws a hatchet at a wooden target Construction Manager Justin, throws an ax at Stumpy's Hatchet House during a team building event for SERVPRO Greater Waco

With a mild Texas winter upon us, now is the best time to explore the greatness the city of Waco has to offer. Here are a few of our favorite down time spots to explore when we aren’t responding to water mitigation and fire emergencies.

  • Visit Magnolia Market in downtown Waco. A great spot to shop til’ you drop or stop by the food trucks and grab a bite to eat made famous by the HGTV series Fixer Upper featuring Chip and Joanna Gaines. Job File Coordinator Jenifer recommends the Alabama Sweet Tea Co., southern sweet tea served in a mason style jar. “It’s perfect to sip and stroll through downtown Waco and the Silo District and take a ride on the trolley”.
  • A fun historical fact, Waco is host to the Dr. Pepper Museum which is known as the home of the famous soft drink and opened officially in 1991. Take a tour and enjoy a free Dr. Pepper with paid admission. They even offer a VIP experience for the biggest Pepper fans.
  • Nothing is more Texas than Friday night lights football. Visit one of the various local high school football fields on a Friday night with stadiums that are sure to impress with enthusiastic fans and some of the top prospective college athletes. You may even catch a glance of SERVPRO Greater Waco employee on the field.
  • For the outdoors lover in your home, visit Waco Mammoth National Monument and explore the Bosque River and see where the first of 7 mammoths were found in 1978 along with the dig shelter where species discovered since 1990 still remain for further scientific study and public viewing.
  • To learn about the beginnings of Waco, check out the Waco Historical Foundation which offers historical home tours and education on the early beginnings of Waco.
  • Throw an ax at Stumpy’s Hatchet House. Bring your own food, drinks and game face for an evening of ax throwing.  Don’t know how to throw an ax? No problem, let staff at Stumpy’s train you before you hit the pits. Production Technician Ryan is our resident Stumpy’s sharp shooter and holiday party champion.
  • Go wild at the Cameron Park Zoo. Start off with the white handed Gibbons, relax in the Brazos River Country then move it, move it at Lemur Island.  It’s great for a simple day outing or go all out and reserve for a special event.
  • Crazy about queso? Visit the cheese cave at Brazos Valley Cheese. Yes, you read that right, A CHEESE CAVE. 6,000 cubic feet and space to store up to 2,000 wheels of cheese. While the inside is not open to the public you can salivate in your mask and look through the observation window. You can also learn how to make your own cheese board and shop for gourmet Texas made treats.
  • A little unknown is that Waco has a budding brewery community. Stop by one of several for a cold pint and a warm bite to satisfy even the pickiest of pallets. Check out Southern Roots Brewing Co, Bare Arms Brewing , Waco Ale Company or Brotherwell Brewing.  Construction Manager Justin and Production Technician Jared recommend Balcones Distilling Texas Single Malt Whiskey.
  • We can’t forget to recommend our franchise owner’s alma mater, Baylor University. Baylor offers one of the best undergraduate entrepreneurship programs in the nation nestled on 1,000 acres with a student body of 16,000. They now offer a self-guided walking tour with the walking tour app. Sic em’ bears!

Beyond the Standard

12/2/2020 (Permalink)

SERVPRO production crew in front of a company SERVPRO green production vehicle Production crew members Jared, Freddie and Ryan stand in front of a SERVPRO production vehicle.

There are the local restoration companies and then there is SERVPRO of Greater Waco tackling the competition and shattering expectations.  Each of our production technicians obtains an IICRC water mitigation certified technician, even our office professionals are certified.  This means from the moment you call SERVPRO of Greater Waco; you are always speaking with a highly trained professional.

In 2019 we received the Best Review Rating from SERVPRO Corporate after just opening in 2018 with a perfect online rating across all websites.

Our Facebook reviews are perfect and our google reviews boast a locally leading 5-star rating after 78 reviews. 

Don’t just take our word for it, see what our customers have to say:

“Selling a home that had been vacant for a while. There was a stale odor, prompt and well done, the odor is gone. Great company!”- Lori Pound

“Felt like a mom and pop business! Teddy was the best with communication and calling with updates. Five Stars for sure!”- Gina Davis

“These were the most dependable people I have done business with in a very long time. My house flooded, all the way to the street. They were at my house within the hour and started the process of drying me out. I had to leave my house for part of it but did not hesitate giving them a key. I highly recommend this fine company and will definitely be referring them in the future.”- Monty German

“Teddy is the best of the best. Extremely knowledgeable, attentive to the details, fair, and honest.
If you have water, mold, or fire issues, NOBODY is better. CALL HIM!”- Randy and Jodi Oosterheert

With Teddy as our leader bringing in 10 years of industry experience there’s no surprise why the bar is set so high. We have a saying around here that resonates throughout, “there’s the standard, then there’s the Teddy standard”.

Ice, Ice Baby

12/2/2020 (Permalink)

Snowflake graphic illustration Snowflake graphic illustration

While the sun is still shining at SERVPRO Greater Waco, the temperatures are due to drop on a dime.  Make sure you’re not caught in the cold with our winterizing tips from our national partner, Grange Insurance Group.

  • Protect against frozen pipes by insulating those that could be susceptible to freezing. With severe temperature drops, keep a stream of water running in a few faucets to guard against freezing and bursting.
  • Prevent ice dams by cleaning out your gutters, installing gutter guards (if feasible) and making sure the attic floor is properly insulated. The attic itself should be well-ventilated and about 10 degrees warmer than outside.
  • Caulk around holes and openings to help prevent cold air from seeping in. Install weather stripping and seals around openings such as windows, doors, air conditioners and mail chutes.
  • Keep driveways and sidewalks clear of ice and snow and repair any issues with steps and handrails.
  • Consider installing an emergency pressure release valve in your plumbing system. This will protect against increased pressure caused by freezing pipes and can prevent them from bursting. It’s also a good idea to learn how to shut the water off and know where your pipes are located.
  • Set your thermostat for at least 65 degrees and make sure your house or apartment is well-insulated.
  • Furnaces, boilers and chimneys should be serviced at least once a year to clear any buildup and to keep them running efficiently.
  • Residential fires are more common in winter, so it is important that all of your smoke detectors work. Check them monthly and replace batteries as needed. You should also consider installing a carbon monoxide detector to avoid inadvertently trapping this toxic gas in your home.
  • Keep the trees trimmed and remove dead branches and debris from your yard. Ice, snow and wind can weaken trees and cause branches to fall and potentially damage your home, car or even yourself and others.

It’s Gettin’ Hot in Here

12/2/2020 (Permalink)

a single lit candle A single lit candle in a cathedral.

The holidays are here but SERVPRO Greater Waco is still on alert for your mistletoe mischief, since according to the National Fire Protection Association, Christmas lights cause an estimated 40% of Christmas tree fires.   To fend off the resting Grinch face, we’ve compiled a list of holiday saving tips to keep your holiday season merry and bright.

  • Make sure to only purchase UL-listed lights with UL being the industry standard in safety certifying products
  • Be careful not to overload extension cords. Before you start plugging in, find out the wattage rating of your extension cord, as well as the power requirements of any lights or decorations you’re planning to plug into it. A wattage rating is the amount of electricity that an extension cord is built to carry, and if the combined power requirements (or “pull”) of your lights and decorations exceed that rating.
  • Always turn off all Christmas lights and decorations before going to bed or leaving the house.
  • If you’re planning to decorate outdoors, make sure that you use lights and decorations that are rated for outdoor use. Indoor products exposed to the elements can cause a shocking surprise and fire hazard.
  • If you need to replace a bulb in a string of Christmas lights, make sure that the wattage rating of the replacement bulb you’re using matches that of the light strand. Using a bulb with too high a wattage can cause the light string to overheat, creating a fire risk.
  • Make sure to not run chords or lights behind furniture
  • Make sure to throw away damaged lights or chords with wires showing
  • If using a real tree, make sure to water it daily to prevent drying out and increasing a fire hazard
  • Blow out lit candles and turn off all light strings and decorations when leaving the room or going to bed.

A Covid-Free Holiday Season

12/1/2020 (Permalink)

Holiday lights and decorations illustrating the holiday season Christmas tree in Waco Texas with illuminating twinkle lights and ornaments

While this time of year everyone has done the gobble til’ they wobble, SERVPRO Greater Waco is on emergency standby for Aunt Greta’s famous, “it’s ready when the smoke alarm tells me”, pie. What people may not know is this year’s mission is even much more extensive with the spread Covid-19. We are here to make your home Covid free and clean with our biohazard professionals ready to clean and disinfect according to protocols set by the CDC. Here are some tips from www.cdc.gov to make your holiday, virus free.

  • Host outdoor activities rather than indoor activities as much as possible. If hosting an outdoor event is not possible, and you choose to host an indoor event, avoid crowded, poorly ventilated, or fully enclosed indoor spaces.
  • Increase ventilation by opening windows and doors to the extent that is safe and feasible based on the weather.
  • Provide or encourage attendees to bring supplies to help you and others stay healthy. For example, extra masks (do not share or swap with others), hand sanitizer that contains at least 60% alcohol, and tissues.
  • Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer (with at least 60% alcohol).
  • Host activities with only people from your local area as much as possible.
  • Avoid contact with anyone who is sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect commonly touched surfaces and any shared items between use when feasible. Use EPA approved disinfectants.
  • Avoid large group settings

From our families, to yours, have a safe and happy holiday season.

Tropical Storm BETA

9/21/2020 (Permalink)

flood waters surround a metal park bench Governor Gregg Abbot has issued disaster declarations for 29 counties for BETA's projected landfall Monday night.

This morning’s update on the 2nd tropical system that will make landfall include warnings and watches for storm-surge flooding, heavy rainfall,  and tropical-storm force winds. This marks the third tropical system in 2 months to affect Texas. For Central Texas, this means showers with light winds but no flooding concerns. Coastal cities of Texas and Louisiana however are anticipating most of the effects which would include 40-60 mph winds, and up to 15 inches of rainfall. This means these areas are also expecting severe flooding that will remain for several days until it can subside and isolated tornadoes as winds move inland. 

Tropical Storm BETA is predicted to make landfall at Matagorda Bay, between Galveston and Corpus Christi Monday evening.

  • Local storm updates can be found HERE.

California Wildfires - What To Know

9/18/2020 (Permalink)

States affected: California, Oregon, Washington, Idaho

  • Approx. 5 million acres burned
  • Some wildfires have been contained but many still burning at this time.
  • Air quality is poor and although residents are being evacuated, the death toll continues to rise.

Deaths: 33 (updated: September 14th, 2020)

Causes: There are several, some accidental, some not so much. Due to the climate and drought, a malfunctioning gender reveal party smoke bomb ignited a fire which spread rapidly. There are also at least 2 separate reports of individuals purposely starting fires. 

How to Help

Donating to The Red Cross and the California Community Foundation’s Wildfire Relief Fund are both ways you can help those affected by California Wildfires. You can also use www.charitynavigator.org to search for other ways to donate.










Waco Area -Sports Retailer

9/10/2020 (Permalink)

public bathroom with a murky puddle on the tile floor Sewage is gross, let us handle the cleanup.

After a couple of days of heavy rain, we were contacted by a local sports retailer regarding a drain backup. Upon inspection of the bathroom, we noted that sewage had come up out of the floor drains. This created unsanitary conditions (and it didn’t smell very nice) so it was necessary for the retailer to close the restrooms to their customers until the issue was remedied. We wanted to get these folks access to the bathrooms as soon as possible so we quickly donned appropriate personal protective equipment (PPE) and got to work extracting the pooled sewage from the tiled floor. Once extracted, our crew followed up with steam sterilization of the floor and an antimicrobial was applied. 

According to the CDC, steam sterilization is the most widely used and most dependable method of sterilization. The use of moist heat in the form of saturated steam is nontoxic, inexpensive and should be utilized on all critical and semi-critical surfaces that are heat and moisture resistant.

McGregor, Texas - Old C3 Communications Building

9/9/2020 (Permalink)

two rows of cubicles With our prompt response to this call we were able to dry out the affected materials to prevent secondary damage.

The gulf coast continues to receive copious amounts of rain as tropical storms loom in what weather experts have predicted to be an extremely active hurricane season. Locally, we have received some much needed rain, ending the burn ban placed on McLennan county. All this rainfall has also resulted in more calls from homeowners and businesses seeking water mitigation services due to a leak in the roof and flooding stemming from a drain malfunction.

We were contacted by the City of McGregor for water mitigation for the unoccupied structure where C3 communications was once housed. On arrival, crew members noted that the commercial grade carpet was soaked below the source of damage and that ceiling tiles had fallen about the cubicles and office chairs. To prevent possible injury, unsalvageable ceiling tiles were removed and bagged. Once equipment was placed on the first day, our technicians would return for equipment checks to monitor the drying process. In some cases, holes must be drilled to facilitate the drying of walls, but this was not necessary for this job as no walls had been affected.

Back to School - Pandemic Edition

9/9/2020 (Permalink)

two boys with masks posing for a picture near school We wish all students, teachers, support-staff and administrators a safe 2020-2021 school year

The year 2020 has become almost synonymous with the COVID-19 pandemic. Here at SERVPRO® of Greater Waco, we continue to provide cleaning for confirmed cases of the virus for residential and commercial properties. Amidst this, we have students, teachers and support staff returning to campuses or preparing for virtual instruction with modifications to keep everyone safe. Understandably so, many individuals may be anxious about the school year moving forward and are looking for ways to show our support for all the teachers stepping back into the classroom (real or virtual). 

There are some things that teachers just need in general, so I compiled a list of items that you could put together to create a care package to show your support and help these unsung heroes during this crazy unpredictable school year.

  • Gift cards to fast food joints, grocery stores. Though they may not get enough time to eat, teachers get hungry. Feed them whenever possible.
  • Hand sanitizer/hand soap. Kids always seem like they’re sticky even though there is nothing sticky in sight. Help teachers fight sticky hands, get them some soap.
  • Aspirin.
  • Disinfecting wipes/spray are in high demand. Grab a couple for your teachers if you see any. 
  • Treats. Teachers get very busy that they do not have time to have an actual meal. Help fuel these unsung heroes with healthy snacks like fruit, dark chocolate, protein bars and protein shakes.
  • Energy drinks/coffee. Late nights grading and lesson planning require caffeine. Get that teacher some go-juice for those groggy mornings.

No matter what you send in your care package, your teachers will be grateful.

Electrical Fires: Outdoor Safety

8/27/2020 (Permalink)

A man in a work helmet working with wires Know when you can DIY and when you need to call a professional. Safety first!

Are you a homeowner taking advantage of the extra time at home making some needed repairs? Some of these projects might require the outdoor use of electrical equipment which need to be handled with care. 

The National Fire Protection Association (www.nfpa.org) reported that in 2014-2018, 10% of home fires were caused by electrical equipment, which included outdoor lighting, wiring and power cords. 

Electricity is used daily and it's important that we always keep safety in mind. Here are some safety tips from the NFPA when working with electricity outdoors:

  • Cords and Lighting:
    • check for damage before using and dispose and replaced damaged cords
    • use cords that are marked for outdoor use for only short-term use & ensure that they are listed by a qualified test laboratory
  • Electrical Tools
    • make sure they are made for outdoor use and listed by a qualified test laboratory
    • store electrical tools indoors and away from children
  • Outside Electrical Work
    • use a qualified electrician to do all electrical work
    • ensure that all outside electrical receptacles are grounded (GFCI= ground-fault circuit interrupter).
    • use a professional tree removal service to trim branches near power lines
    • utilize a wooden or fiberglass ladder at least 10 feet away from power lines

Call 8-1-1 before digging on your property to locate and 

For more tips, statistics and research, go to: www.nfpa.org

Lightning Storm Safety

8/27/2020 (Permalink)

satellite view of gulf coast and hurricane Satellite image of hurricane Laura with visible lightning storms

Forecasters with the National Oceanic and Atmospheric Administration (NOAA) predicted that 2020 would be an active hurricane season for the Atlantic. As these storms begin to develop, the men and women of NOAA collect data to help them make accurate and timely forecasts to keep the public safe.

As hurricane Laura neared the gulf coast during the last several days, NOAA captured live satellite images of lightning storms that appeared to sparkle as it moved along with the hurricane. Lightning can strike anywhere, at any time so we thought it would be important to explore ways that we can also keep ourselves safe from lightning strikes. The National Fire Protection Association (NFPA) gives us some safety tips for lightning safety:

  1. If you can hear thunder, you are within striking distance of lightning. Seek shelter inside a structure or a hard-topped vehicle as soon as possible.
  2. It is not safe to hide under trees or sit on a porch during a storm.
  3. Once inside, keep your distance from windows and doors. 

We want to emphasize that there is no safe place outside during a lightning storm so seeking shelter indoors quickly is a priority. In the event that a person is struck by lightning, call 9-1-1 immediately to get them medical help right away.

Tips on Conserving Water

8/19/2020 (Permalink)

Closeup view of clean standing water If we all do our part, together we can make a difference.

As you probably already know, water conservation has been a trending topic for the past 50 years. With the amount of drought the United States has experienced during that time period and the recent spike in drinking water purchases due to the pandemic, it’s pretty safe to say that water conservation is needed now more than ever. 

Here are some tips that www.greensourcedfw.org suggests for residential water conservation:

  • Reuse water whenever possible (example: pour old drinking water into your house plants)
  • Repair leaky faucets
  • Take shorter showers
  • Turn off the water while shaving, washing hands or brushing your teeth
  • Use cold water when possible
  • Mulch all planted areas
  • Water the lawn with one inch of water per week
  • Water between 10:00p.m. and 6:00a.m.
  • Cover pools and spas
  • Plant trees

Using these helpful tips I believe we can all make positive strides towards relieving this ongoing concern and pave a way for efficient water conservation methods and a prosperous future for us as a whole.

On Call 24/7 to Help You

8/5/2020 (Permalink)

A green box truck parked in front of a hotel at night Night or day, rain or shine. We are here to help.

If you follow us on social media, you may notice that we always make it known that we are available to help 24 hours a day, 7 days a week. How is this possible?

Here at SERVPRO® of Greater Waco, we know that disasters rarely give notice that they’re about to happen. If you and your family have been gone on vacation and you return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house and you need a board up until repairs can be made...we’ve got your back. Even as a small, family owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

Call us anytime, 24/7. We are here to help!

Car Dealership HVAC Leak

7/31/2020 (Permalink)

A puddle of water on a dark tiled floor and yellow slip hazard signs This was as slippery as it looks.

We were called to an auto dealership here in Waco after their HVAC had leaked onto the floor and carpet in the showroom and into several offices. Upon arrival, we noted the musty smell in the air and the slip hazards as we began to scope the damage. In the HVAC closet, our technicians used extractors to suck up the water that had pooled under the unit and then began the process of removing affected drywall and insulation. Other puddles around the primary affected areas were also promptly extracted to prevent a slipping accident. Once all the water had been extracted, air movers were placed to dry the remaining studs and a dehumidifier was placed to pull the excess moisture out of the air. It did not take long to dry and we are now in the reconstruction process for this job.

County wide Burn Ban and Outdoor Burning

7/30/2020 (Permalink)

Black smoke from a wildfire rising against a blue sky Outdoor fire safety can prevent large scale fires.

McLennan county is currently under a burn ban as of July 28, 2020 which means that outdoor burning is prohibited in all unincorporated areas (Burn Ban Rules). Exceptions include fully covered and attended outdoor fires contained within a barrel or hopper. If you’re a welder, there are no exceptions, so outdoor burning is not permitted. 

 The Texas Commission on Environmental Quality provides us with general requirements for outdoor burning to help us. Here are a few:

  • notify the Texas A&M Forest Service before proceeding with a controlled burn intended for forest management
  • note which direction of the wind is blowing and be aware of weather conditions
  • do not burn items that contain natural/synthetic rubber, electrical insulation, treated lumber, plastics, non-wooden construction or demolition materials, heavy oils, asphaltic materials, (potentially) explosive materials or chemical waste.

They also provided some pretty practical alternatives to burning that we should all consider regarding the disposal of waste (pdf guide):

  1. Recycling
  2. Composting
  3. Mechanical chipping or mulching
  4. Logging
  5. Landfills (call your local landfill for information regarding recycling and brush collection)
  6. Air-curtain incineration (trench burning; requires federal operating permit.

Emergency Ready Kit

7/17/2020 (Permalink)

A window overlooking the street in front of a home. Preparing ahead will be helpful in the event of an emergency.

Emergencies are never planned and if you are lacking basic needs and supplies, survival becomes a little more complicated. This is where a disaster kit comes in handy. For example, if your home is damaged due to a fire, an emergency kit would have items to help you through at least the next 72 hours. An emergency kit can be kept in your car, at home and at work. 

We went to FEMA at  Ready.gov/kit to see what we can put in a basic disaster supplies kit and we’d like to share the list they provided to help build yours!

  • A basic emergency supplies kit could include:
  • Water (one per person, for at least three days)
  • Food (3 day supply of non-perishable items)
  • Weather radio that is battery powered or hand cranked
  • Flashlight
  • First aid kit
  • Batteries
  • Whistle
  • Dust mask
  • Plastic sheets and duct tape
  • Wet wipes, garbage bags and plastic ties (for personal sanitation purposes)
  • Wrench or pliers
  • Manual can opener
  • Local maps
  • Cell phone with chargers and backup battery pack

Some additional tips they provide to help maintain your kit so it is ready in the case of an emergency are:

  • Store canned items in a cool, dry place and boxed food in tightly closed containers
  • Replace expired items and as you do, and update your kit to meet the needs of your family.

You can download their recommended supplies list HERE

Electrical Fires

6/25/2020 (Permalink)

According to the National Fire Protection Association, in 2014-2018 10% of home fires were due to electrical equipment. This would include wiring, lighting, cords, and plugs. Extension cords or plugs were involved in 7% of documented deaths. 

Electricity is used daily and it's important that we keep safety in mind when utilizing it. Here are some safety tips from the NFPA:

  • Inspect your living space for hidden electrical hazards. This could include:
    • damaged, cracked or loose wires
    • remove cords running across doorways or under carpets
    • all receptacle outlets and switches must have faceplates
    • use only one heat producing appliance into an outlet at a time
    • major appliances should be plugged directly into a wall receptacle outlet
  • Call a qualified electrician or landlord if you have any of the following issues
    • frequent problems with blowing fuses or tripping circuit breakers
    • a tingling feeling when you touch an electrical appliance
    • discolored or warm wall outlets
    • a burning or rubbery smell coming from an appliance
    • flickering or dimming lights
    • sparks from an outlet

For more tips, statistics and research, go to: www.nfpa.org



Water and Swimming Safety

6/25/2020 (Permalink)

It’s the summer time and many families are piling into their vehicles and heading for pools, lakes and beaches. According to the Centers for Disease Control and Prevention, every day, about ten people die from unintentional drowning with two of these being children aged 14 or under. Drowning is ranked 5th in leading cause of death of unintentional injury in the United States. Individuals who are treated in emergency departments due to drowning require hospitalization and their injuries could lead to severe brain damage and long term disabilities such as memory problems, learning disabilities and permanent loss of basic functioning. 


The CDC provides some research based tips on how we can prevent drowning accidents:

  • Supervise children in or around water

(Preschool children should be provided with “touch supervision” which means that the adult can reach the child at all times.)

  • Use the buddy system

(Swim with a buddy and swim at sites where lifeguards are available when possible)

  • Seizure Disorder Safety

(For individuals with known seizure disorders, provide one-on-one supervision around water. Consider showers over a bathtub for bathing and always wear life jackets when boating.)

  • Learn to swim

(Swimming skills help and reduces the risk of drowning among children aged 1-4 years)

  • Learn CPR (Cardiopulmonary Resuscitation)
  • Only use life jackets as safety devices as pool noodles or tubes are not designed to keep swimmers safe
  • Avoid alcohol and other mind-altering substances.
  • Don’t let swimmers hyperventilate before swimming or try to hold their breath underwater for long periods of time.

(This can cause them to blackout and drown)

  • Understand how to prevent recreational water illnesses
  • Check local weather conditions and forecast prior to swimming or boating

It’s important to follow current guidelines for social distancing and mask use as required by local and state government at this time in addition to increasing awareness and vigilance around swimming pools and water. Keep yourselves safe this summer and check out www.cdc.gov for more information.


Central Texas Hail Damage

6/19/2020 (Permalink)

A hand holding several quarter sized hailstones Did you know the largest hailstone recorded in the United States was found in Aurora, Nebraska, on June 22, 2004? It was the size of a soccer ball!!

We recently had several storms come through central Texas and with them came hail of all shapes and sizes. We received calls for board ups from windows being broken and tarping for roof damage as well. Some parts of the world receive more hail than others such as India, China and the Great Plains region of the United States and Canada. Hail can cause severe damage to vehicles, homes, buildings and to individuals unfortunate enough to be standing outside when hail begins to come down. 

But what is hail exactly? A common misconception is that hail is frozen rain, instead it is a solid that falls from a cloud directly. It begins as a frozen droplet that begins to fall and is pushed back up from the updraft of wind. As it rises back up, it comes into contact with liquid water droplets which freeze onto it adding more layers as it continues to be pushed back up into a cloud during a storm. Once it is too heavy, it falls onto Earth or when the wind updraft slows or stops. 

The best way to prepare for hailstorms is to keep an eye on local weather reports so that you can plan accordingly by covering up vehicles, windows and protecting plants and animals outdoors. Remember if damage does happen, we are here to help, 24/7 for storm damage that may occur to your home or place of business. 

In Search of a Leak in Hewitt, TX

6/18/2020 (Permalink)

A man standing on a roof of a metal building spraying water from a hose onto the side of the building Sometimes we have to create the environment for leaks to appear in order to make repairs.

Sometimes our clients contact us because there is evidence of a water loss but they are unable to find the source of the damage. This is where our creative problem solving comes into play. For this Hewitt area business, it was necessary for us to access the roof and spray water onto the area the leak appeared to be coming from while another person was inside of the building looking for the opening. We discovered a tear in the TPO (or thermoplastic polyolefin), a roofing membrane which water would seep through every time it rained. Once we identified the source we were able to begin repairs and ensure that the structure was dried.

With an open line of communication between the client and ourselves, we were able to have the repairs completed in a timely fashion so that it was business as usual in no time at all. 

Burn Injuries and First Aid Tips

6/8/2020 (Permalink)

three women hold lit sparklers in their hand away from their bodies Summer celebrations and fire may go hand in hand but it is important to be aware of the risks and know what to do in the event of a burn injury.

Did you know that you can get a burn more than just from fire? Overexposure to the sun, chemicals, electricity or even smoke inhalation can damage and scald tissue. You should always call 911 or see a doctor if it is a major burn. A major burn will often appear as deep, the skin is dry, charring is present and is larger than 3 inches and has affected the hands, feet, face, groin, buttocks or major joint of an individual. 

If someone has received a major burn injury, call 911. While you wait for help to arrive you can make sure that the person is safe from further harm, cover the area of the burn using a cool moist bandage or clean cloth (do NOT immerse in water). Also make certain that they are breathing and remove articles of clothing and accessories that might restrict their ability to breathe. Be on the lookout for signs that the individual may be in shock which include fainting, paleness and shallow breathing.

For more information, follow the link to the Mayo Clinic here.

Proactive Cleaning for Home and Work

5/21/2020 (Permalink)

Servpro certified clean Call your trusted professionals, we are available 24/7

During this unprecedented time, SERVPRO of Greater Waco is here to help with your cleaning and disinfecting needs.  The coronavirus pandemic has affected the ways we operate and conduct our businesses.  Having professionally trained specialists adhering to the highest cleaning and sanitation standards should put SERVPRO of Greater Waco at the top of you list if you are in need of cleaning and sanitizing services.

The Center for Disease Control and Prevention (CDC) has set protocols for cleaning and disinfecting your home or business that SERVPRO will follow.  We will go beyond the scope of regular janitorial staff, and we have years of experience dealing with bioremediation. 

The CDC recommends cleaning of surfaces that are touched often such as door knobs, tabletops, light switches, counters, bathroom fixtures, handrails, toilets, tablets, phones, and keyboards. Other areas discussed in the CDC’s commercial spaces guide include:  bathrooms, kitchens, offices, schools, retail spaces, shelving, fitness equipment, carpets and rugs, and playground equipment.

SERVPRO of Greater Waco also has the recommended EPA approved cleaning products with claims against similar pathogens to Covid-19.  We will follow all guidelines provided by local authorities and the CDC.

For questions for proactive cleaning, or any other type of cleaning or sanitizing call your trusted professionals at SERVPRO of Greater Waco any time at (254) 224-5999

Central Texas Storm Damage

5/13/2020 (Permalink)

We are well into springtime and although that may bring about warmer temperatures and more outdoor activities, it also signals the beginning of storm season here in Central Texas.  Just know that SERVPRO® of Greater Waco is here to help you should your home or business suffer from storm damage.

Storm damage to your home or business can leave you frightened and frustrated.  Fortunately, SERVPRO® of Greater Waco and our highly trained staff are here for you 24 hours a day and 7 days a week to respond as quickly as possible to begin the process of restoring your storm damaged property.  Here are a few tips of what to do and what not to do if your property may incur damage from a storm:


  • Remove any excess water using a mop or by blotting
  • Clear items off of tables and wipe away moisture
  • Remove wet upholstery and cushions
  • Use wood blocks between wet carpet and furniture legs
  • Remove loose items from the floor
  • Move any artwork or valuable to a safe, dry place
  • Turn A/C on in the summertime


  • Use a vacuum cleaner to remove water
  • Leave wet fabrics in place
  • Leave magazines and books on wet carpet or floors
  • Turn on ceiling fixtures if your ceiling is wet or damaged
  • Turn on or use household appliances

Take care of a few small things in the event of storm damage.  Leave the rest to the professionals at SERVPRO® of Greater Waco.

It's almost Memorial Day Weekend!

5/13/2020 (Permalink)

a grill is on fire on a balcony Use these helpful tips to keep your loved ones and yourself safe this Memorial day weekend.

If your plan is to grill up some good grub this Memorial Day weekend or any weekend for that matter, keep reading for some helpful tips to keep everyone safe!

  •  Maintain cleanliness! Grill fires are often caused by fat and oil buildup on the grill and the tray underneath the grill.  Use a wire brush to clean up excess fat and oil while the grill is still hot.  Try to clean your grill thoroughly at least 2 to 3 times a year.
  • Gas grills:  Be sure to check for any leaks on the propane tank.  A thorough examination does not take long and can help prevent a dangerous accident.
  • Do not leave the grill unattended.  This may seem like common sense, but it does lead to fires more often than you’d think! Also, grills stay hot up to an hour after use, so keep that in mind when you’re finished grilling for the day.
  • Wear proper clothing. If your clothing has long sleeves or hanging tassels/ strings, consider changing into a tee shirt. Clothing that has loose ends and hanging strings can catch fire easily.
  • Keep the grill outside.  It is best to keep the grill at least 10 feet from your house.  Almost one-third of grill fires happen on the porch or balcony of a residence. It is safer to be as far from the home as possible.

 Remember these simple tips to stay safe while grilling.  We want you to have the most enjoyable time with your families for the upcoming holiday weekend and the entire summer.

Water Damage and Hospitality Businesses

5/6/2020 (Permalink)

a full tub of water Maybe skip the midnight bubble bath if you're sleepy.

SERVPRO® of Greater Waco had a recent opportunity to assist a local hotel with an unexpected flood. Hotel management immediately contacted our office needing help as soon as possible to mitigate the flood and prevent major damage to the property.

Arriving as quickly as possible, our trained technicians assessed the situation and determined the best course of action. There were five rooms and a hallway that were flooded. Furniture was moved out of the wet areas to prevent damage and water was extracted from the soaking wet carpet. After extracting as much water as possible, focus shifted to drying the remaining moisture using equipment such as air movers and dehumidifiers.

SERVPRO of Greater Waco worked with the hotel management and staff to ensure the safety and comfort of hotel guests while the dry out efforts took place. Here at SERVPRO® of Greater Waco we understand It is of the utmost importance to a business to continue operating after a water disaster and we are ready to accommodate in any way possible to make that happen.

SERVPRO® of Greater Waco was able to dry the flooring and walls in a timely manner.  This prevented any need for demolition or rebuilding. This falls in line with our mantra of ‘restore over replace’ whenever possible.  In the end, the hotel managers and staff were extremely thankful to have the affected rooms and hallway back to normal.

If you need assistance with water damage, please contact us at 254-224-5999. We will send out one of our professional team members to meet with you.

Roof Damage Tarping

4/22/2020 (Permalink)

a blue tarp covers a portion of a roof on a home Tarping prevents secondary damage from occurring and buys you more time for inspection and repairs.

When you think of a storm damaging your home, the first thing that may come to mind is your roof.  As the first line of defense to your home, your roof takes the brunt of the punishment from any storm that passes through your area.  If your roof becomes damaged due to a storm or any other reason, a professional should be contacted as soon as possible.  An assessment needs to be made and action needs to be taken.

One of the actions that may need to be addressed quickly is tarping your roof.  The professionals at SERVPRO of Greater Waco are able to provide you with roof tarping in the event of an emergency or as a precautionary measure.  Tarping the roof can prevent any secondary damage from occurring and can give you time to get the roof inspected and ready for repair.

In addition to roof tarping, board up services are also available.  Board ups are also helpful in securing your property and limiting any further damage.

Call your Greater Waco franchise for your roof tarping and board up needs.


4/18/2020 (Permalink)

It doesn’t take long for a house fire to become extremely dangerous or even life-threatening.  There are a few factors to consider when it comes to a fire as well as some preventative measures you can take to help you and others in your home if you are faced with a fire.

               There are a few important factors to consider during a house fire:

  • SPEED: A fire can turn into a major disaster in minutes or even seconds.  Never underestimate how quickly a fire can spread and become even more dangerous.
  • TEMPERATURE: A fire produces extremely hot air which can affect your breathing as well as burn your skin.
  • SMOKE: Smoke can be more dangerous than flames!  Smoke inhalation is the leading cause of fatalities in house fires.

Here are a few preventative measures we can take to be better prepared in the event of a fire at home:

  • Smoke Alarms. There are several types of smoke alarms available.   Just be sure to check the batteries regularly!
  • Plan a Fire Escape. Find the quickest and safest ways to exit your home.  Try to have more than one way to exit your home from each room if possible.
  • Fire Extinguishers.
  • Home Sprinkler Systems.
  • Sleep With Doors Closed.

Always keep in mind that a house fire is very dangerous and can be deadly.  Your first priority should always be to get you and your loved ones out of the house. SERVPRO® of Greater Waco can help you with fire cleanup and restoration.


4/14/2020 (Permalink)

Owning a home can be very fulfilling but often full of challenges and unpredictable scenarios.  Pipes and water heaters can leak or burst.  A bathtub or sink can overflow.  One of the most common parts of a home that is affected by one of these unfortunate incidents is your carpet.  While the situation may appear dire at first glance, it does not mean that your carpet cannot be saved or restored.  Let’s go over a general overview of what we can do to save soaked carpet.

                There are three basic processes your SERVPRO of Greater Waco professionals will use to attempt to restore your carpet to its preloss condition.

  • Extraction: the extraction process removes the majority of the water from your carpet.  The amount of water your carpet has taken on will determine the type of equipment used to extract as much water as possible.  Some examples are an extraction wand or a weighted extraction machine.
  • Drying: The drying process will prevent excess water or moisture from penetrating further into the carpet which can help us to save the carpet from being removed.  Techniques and equipment used will depend on the type of carpet and amount of moisture remaining after extraction.
  • Cleaning: after extraction and drying are complete and the carpet is deemed to be salvageable, your carpet will be professionally cleaned.  It can also be deodorized if necessary.

There can be many other factors and processes involved when it comes to a flood in carpeted areas of your home.  Just know that SERVPRO of Greater Waco is committed to ‘restore over replace’ principles and methods.

COVID-19 and You

3/11/2020 (Permalink)

A green frog plush posed as if blowing his nose on a kleenex For more information about COVID-19 and for current updates, follow the CDC on Facebook, Instagram and Twitter.

Concerns are widespread about coronavirus disease 2019 in our community, so naturally we went directly to the Centers for Disease Control and Prevention to help understand the virus, prevention and what individuals who discover they are sick can do. Here are a few things from www.cdc.gov we found especially informative:

What is the source of the virus? According to www.cdc.gov, COVID-19 is from a family of coronaviruses that cause illness in humans while others affect animals. Genetic analysis of COVID-19 says it originated in bats but they are unsure how it jumped into humans. (For more info about the source and spread of the virus go HERE.)

How can I help prevent the spread of respiratory diseases like COVID-19? Currently there is no vaccine to prevent contracting coronavirus disease 2019, but there are ways to prevent the spread of it such as:

  • Avoid close contact with individuals who are sick
  • Avoid touching your eyes, mouth and nose
  • Stay home when you are sick
  • Cover your cough, sneeze and throw all tissue in the trash
  • Clean and disinfect areas and objects that are frequently touched with household cleaning spray or wipes
  • Wash hands thoroughly with soap and water for at least 20 seconds (About the length of the song “Happy Birthday”)
    • After going to the bathroom
    • Before eating
    • After blowing your nose
    • After coughing
    • After sneezing
  • If soap and water are not available, use alcohol-based hand sanitizer with at least 60% alcohol
  • Always wash hands with soap and water if hands are visibly dirty
  • The CDC does not recommend that people who are well wear a facemask to protect themselves from COVID-19, only when a healthcare professional recommends it. Use of facemasks are crucial for people who have COVID-19 to protect others from becoming infected, for health workers and other people who come into close contact with individuals who are sick.

Though there are no disinfectants that are specific to COVID-19, the CDC recommends labeled hospital-grade disinfectants that are effective against similar viruses. 

SERVPRO® of Greater Waco professionals are trained in adhering to the highest cleaning/sanitation standards provided by the CDC and local authorities. SERVPROXIDE is an EPA certified, hospital-grade disinfectant that has been found to be effective against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.

We cannot prevent or eradicate the virus, but if asked, we will perform the necessary bioremediation services to clean, disinfect and sanitize your property. 

For more information about COVID-19 and for current updates, follow the CDC on Facebook, Instagram and Twitter.

Rebuild Team

3/5/2020 (Permalink)

Studs of a home exposed and burned affected wood This home was gutted down to the studs after a fire loss.

If you take a minute to look at some of our #TransformationTuesday posts on Facebook, you will notice how affected materials are sometimes removed in order to dry the remaining structure. After mitigating the damage, the next step is for repairs and rebuild to take place in order to restore the affected areas to a preloss state. Reconstruction of a home or commercial structure could involve the installation of new flooring, it could be rebuilding a kitchen that was gutted, re-installation of drywall, texture and paint; or as extensive as a complete rebuild of a structure after a significant loss.

When you need reconstruction services for your home or business, call the local pros at SERVPRO® of GREATER Waco at 254-224-5999. We are on standby 24/7 to take your call.

Central Texas Severe Weather

3/2/2020 (Permalink)

A dark stormy sky looms over a field of grass in a rural scene Faster to any size disaster, SERVPRO® of GREATER Waco is here to serve!

According to the National Weather Service, this week’s Hazardous Weather Outlook includes scattered thunderstorms, varying from strong to marginally severe with a possibility of hail. These heavy rains can result in flooding, wind and hail damage to your home or business.

We are fully equipped to handle storm damage, no matter how large of a job. In the event your home or business suffers storm damage, these are some of the services we can provide:

  • Board up
  • Roof damage repair
  • CAT 3 flood water mitigation
  • Wind damage repair

As a precautionary measure, the Department of Homeland Security (www.ready.gov) provides a list of things you can put together an emergency kit in the event you may need to survive without certain necessities due to storm related damage.

 Stay tuned to your preferred severe weather notification service, app or website for updates on upcoming hazardous weather.

 SERVPRO® of GREATER Waco is here to respond faster to any storm related disaster and we are available 24/7 to answer your call.

Benefect Disinfectant: Botanical, Safe, Effective

2/28/2020 (Permalink)

A white jug of Benefect next to a wire haired small dog Safe, effective, Benefect.

Benefect is our favorite disinfectant and antimicrobial to use in our customer’s homes and businesses so we wanted to share a little about this amazing product we use on a daily basis.

  • Benefect is an authentic botanical disinfectant, which means it is plant derived. The active ingredient listed on the Safety Data Sheet is thyme.
  • Benefect is utilized on jobsites affected by water damage, mold and even sewage.
  • Benefect is often applied on all affected structure surfaces on a jobsite and can be used at the beginning of the job as a cleaner, or on our last day of the job as a preventative measure and let dry, since it does not require rinsing or wiping after application.
  • Benefect is also safe to use around children, pets, the elderly and chemically-sensitive individuals and it has been reviewed for its efficacy, safety and environmental impact by the Environmental Protection Agency (EPA).

We feel good knowing what we are using one of the safest products available, and something that is also strong and effective. For more information about their products, check out their website at www.benefect.com.

Hand washing Can Be FUN!

2/20/2020 (Permalink)

a child washes their hands with soap For updates and more information, follow the CDC at www.cdc.gov

There are always public concerns regarding germs, the common cold and the safety of the very young, the very old and those with suppressed or compromised immune systems. The simplest and most effective way to help protect these individuals and the general public is ensuring that proper hand-washing procedures are being utilized.

Much of this training begins at home, so we wanted to provide some support for parents and kids to help promote proper hand-washing procedures.

Here's what the Centers of Disease Control and Prevention suggest to help:

  • Teach kids the five easy steps for hand-washing:
    • wet
    • lather
    • scrub
    • rinse
    • dry
  • The key times to wash hands:
    • after using the bathroom
    • before eating
  • You can find ways to make it fun, like making up your own hand-washing song or turning it into a game.

For more information on the importance of hand-washing, check out www.cdc.gov 



Winter Storms and Fire Safety

2/18/2020 (Permalink)

Older adult woman reading by a screened fireplace Follow these simple tips from U. S. Fire Administration to put a freeze in winter fires.

Central Texans may not be familiar with severe winter weather as much as our neighbors up North, but it is equally important to remain fire safe during the cold. According to the United States Fire Administration, home fires occur more in winter than any other season. They provide some #safetytips to help stay fire smart through this cold season:

  • Working smoke alarms are especially important during a loss of power when people may use alternate forms of heating equipment, portable generators and candles.
  • Never use candles for emergency lighting. Many things in your home can catch fire if they are too close to a candle's flame.
  • Use flashlights for emergency lighting and stock up on batteries.
  • Have a qualified repair company or licensed electrician inspect water-damaged appliances and home wiring after a flood.
  • Portable generators are useful during storms, but if not used safely, they can cause injury and death.
  • Keep portable generators outside, away from windows, and as far away as possible from your home.
  • Install and test carbon monoxide alarms at least once a month.

Click THIS LINK for more fire safety tips.

#COthesilentkiller #flashlightsnotcandles #generatorsafety #safetytip #winterfiresafety #floodfiresafety

Personal Protective Equipment (PPE)

2/18/2020 (Permalink)

In our line of work, SERVPRO® technicians come into contact with hazards that could cause injury and must use special personal protective equipment or PPE. Some examples of these hazards could be environments with dust, fumes, smoke or some that pose a biological or chemical threat if exposed. All technicians are trained in identifying when PPE is necessary on a jobsite, what and how to wear each item. It is also extremely important to understand the limitations of the personal protective equipment, useful life and proper disposal procedures.

On a CAT 3 site, you would see the following PPE on a SERVPRO® of Greater Waco technician:

  • Goggles: to protect technician’s eyes from hazardous materials
  • Respirator: to protect technician’s lungs from airborne contaminants
  • Suit/gloves: one-time use, disposable protective wear used to protect the technician’s skin from coming into contact with hazardous materials

For more info on OSHA approved PPE visit: https://www.osha.gov/SLTC/personalprotectiveequipment/

Commercial Facility Types: PART I

1/31/2020 (Permalink)

Just as SERVPRO® of Greater Waco provides water and fire remediation for residential structures, we also provide the same for commercial properties as well. Our industry categorizes large facilities into four types: industrial, institutional, complex residential and commercial.

General Industrial

Per the IICRC S500, an industrial building is primarily used for manufacturing or distribution. General industrial typically includes facilities that process food, in manufacturing, high tech, metal processing and pulp and paper firms. Some examples of these are breweries, food packaging, electronics, automotive, factories and refineries. Other types of buildings included are warehouse and storage facilities and agricultural facilities.


Institutional facilities are primarily used in forms such as schools, hospitals, government buildings, sport complexes, airports and libraries. These also include structures used for public assembly such as convention centers and theaters as well as religious buildings that are used for worship, study and fellowship.

Continue reading next blog: Commercial Facility Types: PART II

Commercial Facility Types: PART II

1/31/2020 (Permalink)

Complex Residential

These structures include townhouses, condos, apartment complexes, hotels, multi-family homes or large single-family mansions or estates. Also included in complex residential are duplexes and timeshares and buildings with mixed used.


The primary use for commercial buildings is retail, office, mixed-use and warehousing. These buildings include administrative offices, medical offices, research and development, call centers and non-profit or social services. Also included in this category are grocery stores, cafeterias, salons, laundromats and shopping malls.

Historical Buildings

A special type of structure that could fall into any of the above categories are historical buildings. These are buildings that are at least 50 years old and holds a certain level of historical significance.

Rest assured that before we step foot onto a commercial property that we are already thinking about concerns you might have during the restoration process such as interruptions to business and safety concerns.

Hoarding Cleanup and Restoration

1/30/2020 (Permalink)

Individuals with hoarding disorder have received more awareness through shows like Hoarders and public access to videos on YouTube that give a glimpse into their lives. According to the American Psychiatric Association, people with hoarding disorder excessively save things that others would view as trash or worthless. They struggle with getting rid of possessions which allows for clutter to develop, disrupting their ability to use their home or work space. Hoarding disorder can cause problems in other important areas of functioning such as personal relationships and work.

Because of the special circumstances involved in hoard cleanup, it is essential for us to maintain the well-being of our clients and of our technicians onsite. Communication is key in this process with the homeowner, insurance and all involved parties to ensure that cleanup is performed correctly, safely and with high regard and respect for the owner’s belongings.

If you or someone you know are seeking help with hoarding cleanup and restoration, give SERVPRO® of Greater Waco a call.

For more information about hoarding disorder see the American Psychiatric Association website.

Yearly Home Maintenance

1/20/2020 (Permalink)

A dining table standing in a puddle in the middle of a wooden floored room Invest time to perform regular maintenance on your home.

Your home is an investment so it is essential to maintain it every year by performing regular maintenance on it. Tackling so many tasks at once might feel overwhelming so scheduling them to be completed throughout the year will help ensure that your house is running in tip top shape. An article by The New York Times  gives a basic rundown of some of the things you should check on your grounds, outside and inside of the house.

Here are some of those tasks that if not maintained properly, could lead to a water event and damage in your home:

Cleaning gutters: they are usually out of sight, but they must be cleaned at least twice a year (or more, depending on trees around your house); check for damage and always, always, ALWAYS be safe while using the ladder.

HVAC systems: call an HVAC service provider to asses your system and check for damage.

Water heater: check valves, check for leaks, drain and remove buildup and turn down the temperature

Plumbing: give your pipes a visual check-up and ensure that there are no signs of leaks, and check faucet for drips. Fix what you can and call a plumber for their expertise for more serious concerns.

Water supply lines: toilets, dishwasher, washing machine and sinks have supply lines that might need replacing. These can burst causing extensive damage if they are old and damaged

Just as our bodies need regular check-ups and maintenance, houses do too. Schedule maintenance throughout the year and check each off one at a time to keep your home in tip-top shape.

Fire Safety and Kids

1/9/2020 (Permalink)

USFA logo and Grover of Sesame Street holding a fire exit plan Teach your children fire safety messages that will remain with them for years to come.

According to the U.S. Fire Administration, half of fire deaths are those of children aged 4 and younger. Their joint efforts with Sesame Workshop created the Sesame Street Fire Safety Program. There are printable coloring pages for children of preschool age, and additional educational materials for parents, families and educators. You can also find songs and stories on the USFA website that can be used to help children further understand the importance of fire safety.

Some of the fire safety messages they discuss in their program are:

Having awareness of what is hot, and what is not. If children know what is hot, they know that it can burn and to stay away from them

Kitchen safety tips for adults. Children also learn by observing what we do and ensuring that we are promoting a safe kitchen environment.

A home fire escape map for ensuring your family is safe in the event of a fire emergency. Creating a plan together and practicing is a great way to help children be aware of what to do and where to go in case there is a fire.

Smoke alarm safety. This is an area that is often overlooked because they are high on a ceiling or wall but an integral part of fire safety in the home.

Exits found in the home. Being able to self-evacuate the home is crucial for children’s safety and understanding where exits are would help in the event of a fire in the home. Practicing a fire escape plan twice a year is encouraged.

Firefighters and First Responders are helpful friends in our community. Letting children know that first responders are not individuals to feel fearful about, and to follow their instructions if there is an emergency.

For more information on fire safety, check out www.usfa.fema.gov .

Fireworks Safety

12/31/2019 (Permalink)

Mother helping her toddler hold a lit sparkler Keep your loved ones safe during this joyous New Year celebration

It’s New Year’s Eve and that means fireworks galore!!! Fireworks start an average of 18,500 fires each year which include 1,300 structure fires, 300 vehicle fires and 17,000 other fires. That is why it is important for us to take a moment to look over some of the safety tips from the  National Safety Council on handling fireworks:

Never allow young children to handle fireworks

Never use fireworks while impaired by drugs or alcohol

Never hold lighted fireworks in your hands

Only use fireworks away from people, houses and flammable material

Soak both spent and unused fireworks in water for a few hours before discarding

Never use illegal fireworks

We want to thank everyone for a great 2019, and wish you all a safe and Happy New Year!

-SERVPRO® of Greater Waco

SERVPRO First Responder Bowl 2019

12/30/2019 (Permalink)

We are stoked for the upcoming SERVPRO® First Responder Bowl on Monday, December 30th at Gerald J. Ford Stadium in Dallas, Texas.

We will be honoring first responders: police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, and military personnel. They are always the first to arrive and provide assistance at the scene of an emergency and complimentary tickets are available to them and their families via signup on the event website.

Kickoff is at 11:30 a.m. CT (12:30 ET) between the Western Kentucky Hilltoppers (WKH) and the Western Michigan Broncos, and will be the first time the SERVPRO® First Responder Bowl will be held at the SMU Mustangs home field.

Check out the bowl's website for ticket information: 


Mold: Continuing Education

12/27/2019 (Permalink)

A man is giving a presentation on a projector, audience is looking towards him Knowledge is power.

We hold CE courses throughout the year to help assist insurance agents and adjusters in understanding the process of what we do in the restoration industry. We held a Mold CE course this month and we were glad to have been able to educate our attendees on the history and science of mold and about parties involved in a mold related claim. Because we work side by side with insurance providers, its essential that we all are on the same page when approaching a mold claim and that safety, guidelines and precautions are considered. 

We offer other CE courses throughout the year, such as Biohazard Cleanup, and are hoping to team up with other professionals in the following year to provide further education in other aspects of the restoration industry.

Post-Holiday Clean Up

12/13/2019 (Permalink)

Desktop keyboard with a Santa hat on it, ornaments and candy canes are nearby as well as a yellow beverage in a clear glass "Like it never even happened."

Holiday celebrations will be over soon and homes and businesses will be filled with reminders of good times and warm memories. We may not want to keep all of these little reminders, however. Like the time that jar of salsa spilled on the carpet or when the dog ran in and shook itself in the hallway after having a nice muddy romp outside.

We offer general cleaning services here at SERVPRO® of Greater Waco that include but are not limited to:

Vacuuming (to remove pine needles, scraps from gifts, Styrofoam flakes, glitter, spray on snow, food crumbs, animal hair, tracked in soil/leaves)

Carpet cleaning (spot cleaning, accident stains, coffee, wine, food, soil and more)

Laundering (table and bed linens, dry-cleaning items)

Sanitization (food prep areas, kitchen, dining, living areas, bathrooms)

Wall wipe down (hand smudges from foot traffic, spills, dust)

Clean large appliances (fridge, oven, dishwasher, washer, dryer)

HVAC cleaning

Deodorization (by room or a whole building)

Let us help you make it #likeitneverevenhappened and get your home restored for the New Year!

Oh, Christmas Tree: Safety

12/9/2019 (Permalink)

A side by side comparison of a Christmas tree and a burnt Christmas tree in a home. Water your Christmas tree, safety first!

It’s December and many homes have their Christmas decoration decking the halls in true holiday spirit. According to the National Fire Protection Association (NFPA), between 2011 and 2015, U.S. fire departments responded to an estimated annual average of 200 home fires that began with a Christmas tree. (See Fact Sheet HERE.) Dried out trees are a fire hazard and should be properly maintained during the month of December and disposed of properly after Christmas (or when it is dry). If you’ve never watched the live Christmas tree burn conducted by the U.S. Consumer Product Safety Commission (CPSC), follow the link HERE to watch a minute and a half video on how quickly a dried-out Christmas tree fire burns in comparison to a well-watered tree.

Here are a couple pointers from the NFPA to help you stay fire safe during this holiday season:

  1. Pick a fresh tree; less dry, less flammable
  2. Cut 2” off the base of the trunk before placing in water; water daily
  3. Keep away from heat sources such as heaters, fireplaces, candles and even lights.
  4. Use lights with a recognized testing lab label; use accordingly if meant for indoor or outdoor use
  5. Replace lights with broken cords, loose bulb connections and ensure that manufacturer’s instructions are followed when connecting several strands of Christmas lights
  6. Also, the 20th century called to remind us to PLEASE NOT use candles on Christmas trees.

Source: https://www.nfpa.org/-/media/Files/Public-Education/Resources/Safety-tip-sheets/ChristmasTreeSafetyTips.pdf


11/29/2019 (Permalink)

Parked bright green truck with SERVPRO of Greater Waco logo and phone number decals outdoors In Japan this is called "Isuzu Erufu" or Isuzu Elf.

We are growing! Say hello to BIG GREEN, the new addition to our production vehicles. After a couple checkups and a can of elbow grease, Big Green is ready to go. Big Green is what is referred to an N series, a medium duty truck manufactured by Isuzu since 1959. After joining the ranks here at SERVPRO® of Greater Waco, Big Green has proven its worth during several move-outs for our clients. We have been able to transport furniture and belongings from three homes to our storage space with the help of Big Green with less trips than before. Other perks of having a larger production vehicle is being able to haul away more demolition debris from work sites and being able to carry more equipment used for restoration purposes. As always, the team at SERVPRO® of Greater Waco and Big Green are on stand-by 24/7 for your emergency service needs.

End of Year Commercial Cleaning

11/29/2019 (Permalink)

A Christmas tree in the background, a green delivery truck ornament is hanging by a red ribbon Let us help make your place of business New Year ready

‘Tis the season for end of year celebrations and potlucks in the workplace which may leave your carpets and furniture looking less than prepared for the New Year. Whether it’s a commercial kitchen needing a heavy-duty cleaning or carpeting needing to be cleaned, here at SERVPRO® of Greater Waco, we are equipped to your commercial cleaning needs. Check out some of the services we provide that you may find useful in getting your business New Year ready:

  • Carpet cleaning for stains from spills and tracked in mud
  • Furniture cleaning for office seating
  • Cleaning of walls
  • Content cleaning
  • Deodorization

We will work with you and your budget to build your personalized estimate and ensure there are no unexpected charges. Give us a call at 254-224-5999 and schedule an inspection and let us make it “Like it never even happened.”

Freezing Temperatures, Frozen Pipes

11/22/2019 (Permalink)

A view upwards towards the ceiling where a broken pipe has leaked and caused water damage Uninsulated metal can still break due to freezing water. Protect your pipes by ensuring they are well insulated.

Water expands as it freezes and for homeowners and businesses it could mean a water loss. Both plastic and metal pipes can break due to freezing water, so it is important to take preventative measures as colder months near. Pipes that are frequently affected are those exposed to severe cold, outdoor house bibs, pool lines, water sprinkler lines, and water supply pipes in unheated, uninsulated areas.

To protect your pipes:

  • Drain supply lines
  • Remove and drain hoses used outdoors
  • Keep outside valves open so any water that remains and does freeze has space to expand without breaking the pipe.
  • Add insulation to unheated areas; maintains higher temps in these areas


  • Keep garage doors closed if lines are present in the garage
  • Open cabinets in kitchen and bathroom to allow warm air to circulate into areas where plumbing is.
  • If weather is very cold out, let a drip from the faucet; helps prevent them from freezing
  • Leave heat on in your home, incurring a higher heating bill may prevent you from more costly repair if pipes freeze and burst.
  • If leaving home during cold weather, leave heat set to a temp no lower than 55F.

Check out more information on freezing pipes on the Red Cross website.

Thanksgiving Safety Tips

11/18/2019 (Permalink)

A shocked woman in an apron is holding a pan on fire in a kitchen. Stay safe this Thanksgiving.

As many folks prepare their homes and recipes for Thanksgiving meets and eats, we want to take a moment to share a few cooking and fire safety tips from the National Fire Protection Association:

  • Stay in the home when cooking and check on your turkey frequently.
  • Steam and splash from liquids could cause serious burns; keep children away at least 3 feet from the stove.
  • Keep floors clear so as to avoid tripping hazards.
  • Matches and lighters should be kept out of reach of children; this also includes lit candles.
  • Test smoke alarms.

[Check out more safety tips HERE.]

It is reported that Thanksgiving is the leading day of the year for home fires involving cooking equipment. We hope that you and yours have a wonderfully blessed and safe Thanksgiving holiday. 

Heart of Texas Apartment Association Trade Show

10/28/2019 (Permalink)

A man dressed as batman and a woman dressed as batgirl at a table decorated with hero items We love to be heroes to our community in any way we can.

September 19, we participated in the Heart of Texas Apartment Association Trade Show at the Lion’s Den of Waco Texas. We had the opportunity to meet many individuals from the community, from different trades. Together we were able to provide Mission Waco with over 500 canned goods and hygiene items. Mission Waco has been an important part of community outreach for 25 years in providing Christian-based, holistic, relationship-based programs that empower the poor and marginalized. Their Mission statement also focuses on mobilizing middle-class Americans to become more compassionately involved among the poor and working to week ways to overcome the systemic issues of social injustice which oppress and marginalize the poor. 

For more information on how you can help Mission Waco, visit their website at: http://missionwaco.org/

Restoration Dream Team

10/18/2019 (Permalink)

A man is focused on a computer, the photographer is smiling at the camera. Our production team and office team work together to create the SERVPRO® of Greater Waco Dream Team.

One of the many reasons SERVPRO® of Greater Waco can make it “Like it never even happened." when restoring your home or business is because of our office operations. Our office is the central hub where we support sales and marketing efforts, maintain financial records, complete job files, scheduling and handle a myriad of other tasks. Together with our production crew, we strive to provide you with high quality services we are best known for.

Exceptional job file documentation: Ordinarily, restoration companies can write you a one-page estimate when called to inspect and provide a quote for restoration services. We like to provide our customers with as much information when providing estimates so that the best decision can be made for the restoration of a home or business. The same attention to detail goes into our itemized billing. Every charge is listed per room and contains a description of why it was performed.

Communication: Along with documenting our job files thoroughly, we also ensure to stay in constant communication with our customers regarding our progress and with the customer’s insurance company. This ensures that each job is completed in a timely fashion and that all work completed has been approved and will be covered.

October Fire Safety

9/23/2019 (Permalink)

A boy dressed as Mr. Incredible and a toddler aged girl dressed as snow white holding Halloween candy pails. Educating our children can ensure they have a safe and fun month of October.

The month of October is nearly upon us which cues us to bring out the spooky decor and pick out costumes for frightful parties to be held for Hallows Eve. We wanted to take a moment to provide some Halloween Fire Safety Tips, retrieved from the National Fire Protection Association website:

  • Make safe costume choices: Avoid costumes that are long with fabric that trails (some fabrics are more flammable than others), and ensure that children’s masks have eye openings that they can easily see out of. Provide children with flashlights or glow-sticks to carry with them.
  • Decorate safely: Materials such as paper products, cornstalks and dried flowers are highly flammable so it is important to be very aware that these items are not placed near flames, light bulbs and heaters. Instead of candles, opt for battery operated candles or glow-sticks for decorations such as jack-o-lanterns. If you must absolutely use real candles, use extreme caution and ensure that children are watched at all times, that the placement of candles be a good distance from areas where trick-or-treaters will be walking and from anything that could easily burn.
  • Plan for emergencies: Keep exits clear of decorations or obstructions so that escape routes may be easily accessed in case of an emergency. Test and ensure that all smoke alarms in the building are working and discuss with your children to look for ways out of the home and have a plan in place in the event of an emergency. Sit down with children and address the importance of staying away from open flames including fun decor such as jack-o-lanterns with real candles in them. Educate them on what to do if their costume catches on fire:  STOP-DROP-AND ROLL. Have them practice this by (1) Stopping immediately, (2) Dropping to the ground, (3) Covering their face with their hands, (4) Rolling over and over to put the flames out.

With these few tips we can ensure that our little monsters have a safe and fun Halloween.

Mold Spores

9/16/2019 (Permalink)

mold growing on drywall under a sink. The longer materials remain wet, the more likely mold can grow on affected areas and cause damage.

According to the Indoor Environmental Professionals (IEP) report, in a lab setting, spores begin to germinate in as little time as a few hours. Depending on the type of mold, colonies may be visible in about three days. Generally, restoration professionals will adopt the time frame of 24-48 hours based on the U. S. Environmental Protection Agency (EPA) recommendation that a water damage be cleaned during that time frame to prevent mold growth. However, variables such as temperature, humidity, and food source can affect the timeline for mold to grow. Initially, musty smells and odors may not be present but may develop after several days if materials that have been wet are not dried thoroughly. In some instances, treatment with an EPA-registered antimicrobial is necessary to counteract unwanted mold growth. Structural materials that are affected by the water loss are especially important to ensure they are thoroughly dried for they run the risk of losing their structural integrity and stability.

Take the guess work out of mold remediation, contact SERVPRO of Greater Waco at 254-224-5999 and let us make it “Like it never even happened.” 

Document Restoration Part 3

9/13/2019 (Permalink)

Documents and paper goods on shelves that were water damaged Paper goods will not often look 'new' after being restored due to the effects of water on paper fiber at a molecular level.

We wanted to compile some common Q&A to give you some more insight into our Document Restoration services.

What kind of documents are you able to restore?

Documents we restore include, but are not limited to: photos, photo albums, yearbooks, legal documents, and books. Depending on the paper used, some documents will fuse together.

Will my book will be returned ‘good as new’ after it is dried?

Due to the effects of water on paper fibers at a molecular level, we cannot return documents to looking ‘new’ but can dry them to allow possible use or digitization afterwards. Loose leaf documents will be returned in the same order as we received them.

Will I have to ship my documents to you? How safe will they be?

We will inventory package your documents on location, arrange shipping regardless of size and can pick up anywhere in the U.S. We will pick up and transport all documents in a secure vehicle with cold storage capability to freeze documents and stabilize them to prevent further damage. Once they arrive at SERVPRO® Corporate we can begin the restoration process immediately by vacuum freeze drying or placed in cold storage until processed.

How long will this take?

The timeframe from beginning to the return of your documents will take approximately 30-60 days. The processing time will depend on the quantity of documents or goods being restored, services being completed and the damage sustained to documents.

For more information on our document restoration services, give us a call at 254-224-5999.

Document Restoration Part 2

9/10/2019 (Permalink)

Boxes of documents that have been water damaged Documents that have been affected in a Category 3 loss can be harmful if not properly disinfected and decontaminated.

Documents and other goods that require cleaning and disinfecting cannot be treated like something that you would just add soap and water to and rinse to use safely. Category 3 losses can leave items infected with all types of bacteria and thorough decontamination is a must. Gamma irradiation is a process we use for cleaning/disinfecting and decontamination. It does not create residuals or radioactivity in processed items.

Along with cleaning and deodorization of water damaged documents, we are also able to provide certified destruction of documents. Our HIPPA compliant, safe facility is monitored 24/7 and all members handling documents are HIPPA Master certified. We uphold security and our client’s privacy by maintaining a chain of custody where we are able to track all sensitive documents through the process. We can provide our services to hospitals, schools, legal firms, architect firms, federal/state buildings, and private personal documents.

Continue for Document Restoration part 3.

Document Restoration Part 1

9/5/2019 (Permalink)

Wet Bible and documents on a shelf We can dry and disinfect damaged books such as this Bible that became water damaged.

Here at SERVPRO® of Greater Waco, we take pride in providing our clients with restoration services for the home and place of business. A service we provide which you may not be aware of is our document restoration services. Though many individuals are now opting for electronically stored documentation, there are instances that after water damage, there are documents, photos and other paper products that need restoration.

One of the processes used to remove moisture from documents that we utilize is vacuum freeze drying. In this process, an item that contains moisture is frozen and dried using various vacuums and pressures. The purpose of this is to achieve sublimation, which is the conversion of a solid into a gas without going through the liquid stage. An example of this would be how dry ice turns into a gas without creating a puddle. Freeze drying is the most efficient and effective way to salvage water damaged documents, and is approved by the National Archives and Records Administration and General Services Administration. Using a process like dehumidification would alter the structure of the paper’s fiber and leave it brittle, which is not recommended at all.

We also offer digitization of documents, which is when an original document is scanned and converted into an electronic form. This allows it to be easily stored, shared and eliminates paper file storage rooms. The ability to access specific records at a click of a button increases efficiency and is becoming standard practice in most industries.

Continue reading at Document Restoration Part 2.

How We Choose A Drying Method

8/23/2019 (Permalink)

Drywall and insulation had to be removed before this wall could be dried.

With advancements in drying procedures and equipment, almost any type of material can be dried after it has been affected due to water damage. Our technicians consider several factors in their decision to dry or not dry a material; contamination of the material, damage, and cost of drying compared to replacement.

Contamination: This is the first factor that our restoration technicians take into consideration. For example, if a porous object or material has been affected by Category 3 it cannot be thoroughly cleaned and must be disposed of. Safeguarding our clients and employees from health hazards is our primary concern when assessing contamination of materials.

Damage: If materials have become damaged beyond the possibility of full repair after being dried, they are removed from the structure and the remaining materials are dried thoroughly before rebuild. An example of this would be insulation and drywall damaged by a water leak. If it cannot be dried to a preloss state, demolition and disposal of the affected material would be necessary.

Cost: Finally, our technicians will always consider the cost when determining if an object should be dried or replaced. We will always communicate with our clients and interested parties regarding whether it is more cost effective to dry materials than it would be to replace them. For example, if flooring has become wet but can be salvaged by drying, it would be more cost effective to dry it than to replace the whole flooring of the house. Ultimately, it is important that it cost less to dry than it would be to replace an item.

Once these factors have been considered when deciding whether to dry or not dry an item, our technicians can begin the restoration process and make it “Like it never even happened.” ®

Categories of Water Damage

8/16/2019 (Permalink)

Visible mold growth in carpet and carpet padding.

When we receive a call for water damage, we ensure to document damage that is in the home. We categorize the damage in three different ways; pre-existing damage, primary damage or secondary damage. This is an important part of the restoration process and we must assess this before our technicians can begin to work. On the affected structure. We will then provide this information to you and your insurance company (and any other interested parties).

The first type of damage we look for is called pre-existing damage. This is damage that existed before the water event that we were dispatched to assess. This is often mildew or mold from a previous water event.  This could also be shown as carpet delamination (separation of the carpet fibers and their backing membrane) or water stains on materials in the home that are not currently wet.

The second type of damage is primary damage. This is damage that is direct result of the fire or water event. It occurs immediately when materials are affected by the cause of the loss.  It could mean damage to the structure itself and to its contents, such as furniture.

The third type of damage we encounter is secondary damage. In the case of a water event, this could occur when materials are left wet for an extended period of time and/or high levels of humidity remaining within the structure. This encourages the chance of mold and mildew growth and changes in the materials of the structure as well which could compromise its integrity. When there is fire damage, secondary damage can result from particulates and ash being carried throughout a structure from the movement of people in the home into areas that were not initially affected.

When dealing with the resulting damage of a water event, know that the experts at SERVPRO® of Greater Waco will work quickly to avoid any further damage and get your home or place of business to a pre-water event state. Avoid secondary damage and call us without delay: 254-224-5999.

The Three Categories of Water

8/12/2019 (Permalink)

This would be a Category 3 loss. You would expect to see our technicians in full personal protective equipment.

When we receive a dispatch for a home or business that has suffered water damage, one of the first things we identify in our initial inspection is the Water Category. It is important to assess what type of water caused the damage in order to proceed with the appropriate procedure for restoration.

Category 1: Is clean water from a clean source that cannot cause sickness if someone comes into contact with it. This could be water from a broken supply line, or sink overflow containing no detergents. Falling rainwater also falls into this category. It is water that does not contain any additives or contaminants. Cat 1 water cannot be standing for a long time and the materials that have come in contact with the water are clean and well maintained. Once we have identified that the water is Cat 1, we can begin the drying process and it is possible to restore the structure by rapid drying in place and replacing any permanently damaged materials. If there is odor present, it is indicative that the water is no longer Category 1.

Category 2: Cat 2 water is best described as water that has chemicals, biological or physical contamination that if consumed or contacted by humans would cause sickness. This includes discharge water from dishwashers, washing machines, a toilet bowl overflow containing urine, and aquarium leaks. If a water loss is found to be a Cat 2, there are procedures that technicians must proceed with before drying. Affected carpet padding, and insulation will be removed, and materials will be cleaned. An application of anti-microbial agents on affected areas can prevent growth of mold and mildew.

Category 3: The most contaminated level of water is Cat 3 water. This is water that contains pathogens that could severely affect humans that come into contact with it. Examples of Cat 3 water sources are sewer water, flood water, and toilet overflow containing fecal matter. The procedures in handling a Cat 3 water loss are numerous due to the importance of maintaining the health and safety of the workers. It is necessary for technicians to be equipped with personal protective equipment.  All highly porous materials that have come into contact with contaminated water would be removed and disposed of including carpet, carpet padding, wood, drywall and insulation.

By ensuring that the water category is appropriately identified, technicians can ensure that the best procedures are utilized while also keeping everyone in the home and on the jobsite safe. Call the experts at SERVPRO® of Greater Waco at 254-224-5999 to help you restore your home or business, regardless of the water category.

To File or Not To File A Claim

8/2/2019 (Permalink)

Closeup of reddish tiles where floor has buckled Are you able to make the repairs or does it require a claim?

As a homeowner, renter or business owner it is important to understand the ins and outs of your insurance policy. Every policy is different, with exclusions and named perils. Being knowledgeable about your insurance as much as possible will help you in deciding if it is necessary for you to file a claim in the event your home or place or business suffers water damage. We wanted to share a couple of things to consider before filing an insurance claim:

If the total amount of repairs is less than your deductible, avoid filing, especially if other claims have been filled in the last ten years

If it is an uncovered loss, you are responsible for the mitigation and repairs, be aware of what is covered under your insurance.

Claim frequency could affect you in the form of non-renewal for being a high-risk.

If damage occurs due to lack of maintenance that is your own responsibility, do not submit a claim. But remember, maintaining your home or business well can get you better premiums.

Ultimately, being aware of all exclusions and coverage limits is important by knowing your options in which direction you need to go to mitigate and repair damage that occurs on your home or business.

Taking Action On A Water Leak

7/24/2019 (Permalink)

Use of a bucket to catch water from a leak is a temporary fix. As seen here, mold will begin to grow due to increased humidity in the space.

Water leaks are often unexpected, arising from a plumbing issue, HVAC malfunction or even storm damage to your home or business. You might stumble upon a puddle of water or a stain on the ceiling that clues you in that a problem exists. A leak may not even be visible but you realize something is amiss due to an unexpected increase in your water bill. Once you have been able to investigate and find the source of the leak, it is imperative that you take action as soon as possible to correct the issue. Ignoring a water leak or temporarily catching water in a container can still result in damage to your home.  Increased humidity in the air and direct contact with water will cause structural damage and it can spread into initially non-affected areas.

If you find that your home is experiencing a leak or you have discovered water damage but cannot locate the source, we highly advise calling a plumber to remedy the issue as soon as possible. Once a leak has been repaired, our technicians at SERVPRO of Greater Waco can begin the drying process and restore your home or place of business to its preloss condition.

Remember, don’t wait on repairing water leaks, and call SERVPRO of Greater Waco at 254-224-5999 so we can make it “Like it never even happened.”

Indoor Humidity Can Increase During Summer Months

7/15/2019 (Permalink)

Excess moisture can damage wood in your home.

As the summer temperatures begin to rise, you will notice that you may not be sweating but feeling sticky nonetheless. The reason behind this is that the hot summer air tends to hold more humidity as opposed to cold air in the winter. Humidity is the amount of moisture or water vapor present in the air. You would expect this muggy feeling while you are outdoors but not so much once you are indoors. If the humidity inside your home is too high, it increases the chances of mold and bacteria to grow and may aggravate allergies or asthma symptoms. Too much moisture in the air can also affect any wood furniture and wood structures.

If the humidity level is found to be above 60% for a prolonged period of time, it could lead to damage in your home. The recommended optimal range of humidity is from 30%-60% and can be achieved by making some simple changes such as closing exterior doors and using the A/C. Using fans and keeping interior doors open will increase ventilation and help with air circulation. Ensuring the use of the bathroom exhaust fan will also help remove moisture from the air.

If you find that your home continues to remain humid and have concerns regarding the moisture level, mold growth or water damage, give us a call at 254-224-5999.

Grilling Fire Safety

6/26/2019 (Permalink)

Safe grilling is best grilling.

Summer is in full swing bringing cookouts, fireworks and hot dry weather. We want everyone to enjoy their summer to the fullest and to also best prepare you with some grilling safety tips to ensure that your barbecue goes off without a hitch.

Check out the following tips provided by fema.gov:

  • 3 Feet: Only grill outside and keep it at minimum 3 feet from any siding, deck rails and eaves.
  • Safe Zone: Keep a 3-foot safe zone around your grill to ensure that kids and pets remain safe.
  • Open your gas grill before lighting.
  • Monitor: Keep an eye on your grill, fire pit or patio torches while lit.
  • Clean your grill after each use. This will remove grease that can start a fire.
  • Place the coals from your grill in a metal can with a lid once they have cooled.

Taking a few precautions will help create a safe environment for your summer fun. If you need more information on our fire and water restoration services, please give us a call at 254-224-5999.

Did You Know We Do General Cleaning Too?

6/21/2019 (Permalink)

A view of a commercial grade grey carpet Commercial or residential carpet cleaning available.

Summer is filled with celebrations of the end of chapters, such as high school and college graduations. As many embark on a new life journey, it’s possible that with the change comes the need for relocation. Whether you were renting an apartment or a home, you want to make it look better than when you first moved in. This really works in your favor if you are trying to get some of your initial deposit back too. You can opt to do it on your own, along with the other tasks you need to undertake to make the move, or you can call SERVPRO® of Greater Waco to help. Here are a few of the services we provide to help make your transition an easy one:

  • Carpet/rug cleaning
  • Floor cleaning
  • Room deodorization (including tobacco odor and pet odors)
  • Pack-out
  • General cleaning/disinfecting
  • Upholstery cleaning/deodorization

Contact SERVPRO of Greater Waco today for more information on general cleaning or to schedule an appointment. (254)-224-5999.

Commercial Loss? We Can Handle It.

6/17/2019 (Permalink)

This indoor pool facility was dried down and ready for rebuild when we were through with it.

Central Texas has had its share of rain and we have stayed busy with many residential calls due to unexpected flooding and water damage. But did you know we are also equipped and staffed for the needs of a commercial loss as well?

We were recently called to a multi-unit commercial building that had suffered severe water damage due to recent storms. Of the 6 units that were damaged, 2 of the businesses were able to resume normal operations as we began the restoration process. We were able to remove wet and damaged material and replace insulation and ensure that the building was thoroughly dry.

SERVPRO® of Greater Waco understands that the needs of running a business remain even when faced with a water loss. Our technicians work quickly to assess the damage in your building so that restoration may begin as soon as possible. We want you to be able to resume your day to day company routine with as little interruption as possible while also working within your budget and alongside your insurance company.

Call SERVPRO® of Greater Waco 24/7 for more information or to schedule an appointment: (254) 224-5999.

Fire Damage: Smoke, Soot and Smells

5/31/2019 (Permalink)

At first glance, this might look overwhelming. SERVPRO of Greater Waco can handle it.

Home is your safe place, but the destruction a house fire leaves behind can leave you feeling hopeless, stressed and wondering if you will ever be able to get back to the way it was before. In the event of a fire in your home, we are ready to respond to your needs and lend a compassionate hand as we guide you through the restoration process of your home from start to finish.

You might notice that after the fire has been safely put out that there is damage to your home in areas far from where the fire originated. As the temperature rises inside a building, air expands carrying soot into cooler areas. Smoke will migrate into upper areas of a structure, allowing it to permeate other things like your ventilation system. Smoke and soot staining not only are unsightly and difficult to remove, they also produce odors which could be harmful if inhaled.

Before we begin the restoration process on your home, we assess the damage and pre-test the affected materials to determine the appropriate cleaning procedure. We then use the results to specifically tailor the cleaning procedure we will use in your home to provide you with the best plan to appropriately address your loss. Not every fire loss is cleaned in the same manner.

Unsure if restoration is possible? Give us a call at 254-224-5999 and let SERVPRO® of Greater Waco show you how we make disasters “Like it never even happened.”

Water Damage? Let Us Handle It For You!

5/24/2019 (Permalink)

SERVPRO® of Greater Waco takes great pride in providing our clients with emergency services 24 hours a day for any water event, large or small. Timeliness in responding to your call is of the upmost importance because a delay of a few hours can greatly increase the severity of water damage in your home or place of business. We understand that this is a stressful time for you, and you may be feeling confused and vulnerable because of circumstances beyond your control. Let SERVPRO® of Greater Waco be your guide through this crisis. Water damage restoration is the cornerstone of our business so our technicians are always highly trained and experienced in water damage restoration.

What we need from you

When we receive your call, you can anticipate that our SERVPRO® representative will ask you several questions regarding the water event in your home or business. We use the information you give us to determine the amount of equipment and resources necessary, including how many SERVPRO® technicians will be needed for the job. Some of the questions we may ask you are as follows:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • How many rooms are affected?
  • Is there electricity available (on-site)?

Once we have gathered the required information, we can dispatch our crews and notify you with our expected time of arrival. Response time is critical and we understand that the sooner we arrive, the sooner we can begin the restoration process to make your loss “Like it never even happened.”

We are here, ready to help you. Call us today: 254-224-5999

Are You Working With The Best Company?

4/10/2019 (Permalink)

Our current Google rating proves that we are the best in Waco.

When it comes to looking for a company that specializes in emergency water or fire damage, you do not have the luxury of time to complete your due diligence in searching for the best company to service your home or business.  While Google ratings are a quick and easy way to check previous customers’ experiences, most people often rely on those in the industry to refer out their preferred company when a need arises.  SERVPRO® of Greater Waco has over 35 5-star reviews on Google and is the only completely 5-star rated company with more than 15 reviews in Waco.  Why would you just stop at the Google ratings, why not look to the nation’s largest and most preferred restoration company by the insurance industry itself.  The SERVPRO® network is the preferred restoration company for over 88 insurance carriers, and over 267 commercial entities, with most of them having a presence in the Waco area.  How does that translate to a benefit to you as a customer?  SERVPRO®’s preferred vendor contracts with these carriers includes things like guaranteed yearly background checks on all employees, some include a 5-year warranty on any work SERVPRO® completes, and all guarantee a 4-hour maximum onsite arrival time once we are contacted.  No local restoration company can boast credentials even close to that.  As part of the SERVPRO® network, SERVPRO® of Greater Waco is the logical, and most often preferred, restoration company by the insurance industry when your home or business suffers from a water, sewage, or fire emergency.  Call SERVPRO® of Greater Waco at (254) 224-5999 to let us serve you and your family, to let us help you take back control of your home, and to experience the level of quality that has earned us the top Google Rated restoration company in and around the Waco area. 

Be Prepared!

4/10/2019 (Permalink)

Storms cam happen anywhere and at any time. Every year, Americans cope with a number of different categories of intense storms. These types of severe weather range from severe thunderstorms, flash floods, tornadoes, to hurricanes. The vast majority of national emergencies declared in the U.S. are related to weather and account for billions of dollars in damage and even the loss of many lives. Understanding there is a risk whenever severe weather is about to occur and taking proper action are the first basic steps you should take in order to keep yourself and others around you safe and sound.

Understanding the Risk

Knowing that there is a potential for damage is key to preventing it from happening. Check your local weather regularly and plan accordingly depending on the forecast. Have a shelter plan for your household or business. Tie down or secure anything outside that could be moved by heavy winds.

Take Proper Action

Understanding is the first step, taking action is the next. Practice your sheltering plans. Have proper equipment to secure belongings. Buy a weather radio. Take action and be prepared for severe weather.

We Burn Test Your Carpets

4/5/2019 (Permalink)

An example of the 'burn test' we perform prior to cleaning a carpet.

When we aren’t extracting water from floors, restoring after fire damage or cleaning out mold, we are busy providing our clients with SERVPRO® of Greater Waco’s unmatched, high-quality area rug carpet cleaning. Our technicians have the experience and specialized training in carpet cleaning to ensure that your carpet is not damaged during the cleaning process. One of the many pre-cleaning tests performed on your carpet is called a ‘Burn Test’.  This involves taking a small sample of the fibers from the carpet, (these samples are always taken from an inconspicuous area) and literally burning the fibers. We do this in order to observe how the fibers burn and to note the smell coming from the burning fibers. The following gives you an idea of how we use these characteristics to better determine the fiber type:

  • If it smells like burning paper = that is an indicator the fibers are cotton based
  • If it smells like burning hair = that is an indicator the fibers are wool based
  • If it smells like celery sealing wax = that is an indicator the fibers are nylon based
  • If it smells like asphalt paraffin = that is an indicator the fibers are olefin based
  • If it smells like acrid burned meat = that is an indicator that the fibers are acrylic based
  • If it smells sweet and fruity = that is an indicator that the fibers are polyester based

The purpose of the ‘burn test’ is to identify the fiber that the carpet is made of so that we know what cleaning agents and process to use and which not to use. If an incorrect chemical is applied to carpet fibers without proper testing the carpet could have irreversible damage. Have peace of mind and call the “burn test” experts here at SERVPRO® of Greater Waco

April Showers

4/3/2019 (Permalink)

Rising water levels can mean disaster after torrential rains.

Any Texan can tell you that every rainy season can vary between a misty light drizzle to full on tropical monsoon. As homeowners and business owners it’s important to ensure that we remain prepared for the possibility of flooding whether it happens in the area every year or gradually becomes a problem as the rainy days become more frequent. We researched some actions you can take to prevent or minimize flooding to your home or business.  We hope you find some of these useful as we venture further into the spring season here in Central Texas:

  • Slope or grade away soil from the foundation of the structure. Runoff can slowly begin to compromise the integrity of your foundation if not redirected.
  • Clean out all gutter down spouts and direct them away from the foundation of the building.
  • Ensure that all gutter system cracks and holes are plugged up or caulked.
  • Understand where your home or business is located relative to the sanitary sewer system and install back-flow valves in the event that the main sewer line is overloaded. Contact a licensed plumber to see if a back-flow valve is necessary in your home or business.
  • If sandbagging is needed to help redirect and divert water away from the building, fill bags with sand up to ½ to 2/3 full because they are easier to stack, stagger and manipulate this way. Tying the bags is not necessary and it is advised that you set up the sandbags before flooding occurs.
  • There are also options such as manufactured barriers that self-deploy using the water itself as a means to divert water away and they appeared to be less permeable than using sandbags.

Even if you’re in an area that has a lower risk of flooding, it is always important to have a plan of action in place.  If you property is damage by a storm or by flood waters be sure to contact your storm restoration experts at SERVPRO® of Greater Waco. 

Need remediation for your business?

3/22/2019 (Permalink)

An example of air movers and dehumidifiers used in our water damage restoration jobs.

When faced with water or fire damage in your place of business, we understand that the safety of your clients and employees are a top priority. There are risks that arise from a water or fire event that if improperly cleaned or remediated could result in significant further damage.  For example, after a water event there could be the hazard potential for slips or falls and if the water remains standing for long periods it could develop smells, begin to grow mold, and can deteriorate any flooring into an unsalvageable state. 

Fire events have their own risks including ‘fire soot’ that contains chemicals like formaldehyde (used in embalming).  Fire Soot is extremely acidic and if these soot chemicals remain on your business’ walls, ceilings, air ducts, furniture, and vents of your structure they can begin to permanently affect them. Here at SERVPRO® of Greater Waco we work hard for you to restore your structure to its preloss state. We are available to help you bypass any restoration project planning and reduce the overall cost that is required to restore your building back to its preloss state.  A timely response can also decrease the exposure duration to unhealthy conditions that could cause sickness to anyone who enters the premise.  Make sure to call SERVPRO® of Greater Waco at (254)-224-5999 if your business is affected by a fire or water damage.

Timing, Pretesting and Training

3/22/2019 (Permalink)

Example of infrared readings in a commercial Waco property. Dark purple alerts us of a significant difference in temperature.

Why SERVPRO® of Greater Waco?

As an agent, adjuster, or any kind of insurance professional, you have a number of responsibilities.  Of these responsibilities are recommending reputable service companies to your clients as well as keeping claims costs down for your company.  SERVPRO® of Greater Waco is a highly qualified and trustworthy company that fill many needs to your clients when they find themselves in the middle of a fire or water loss.


Arriving at a loss in a timely manner reduces damage and therefore reduces the cost of restoring damaged property.  An immediate response is vital to limiting damage, and SERVPRO® of Greater Waco strives to arrive on the scene as quickly as possible.  This falls in line with taking care of both the home or business owner in conjunction with limiting costs for the insurance provider.


Replacing property is far more costly than restoring property.  Pretesting is a necessary step in the restoration process to determine the level of damage and dictate the necessary actions to begin restoration.  A lack of pretesting could cause the quality or scope of the work to diminish which leads to unhappy clients.  Your SERVPRO® of Greater Waco professionals will always pretest the site in order to determine the extent of damage and the proper course of action to restore the property.


Proper training is ideal for providing your clients the best service possible.  Your SERVPRO® of Greater Waco franchise professionals are trained to industry standards in Fire and Water cleanup and restoration.  Additionally, SERVPRO® of Greater Waco hosts continuing education classes available periodically to insurance professionals as well as our franchise professionals.

Timing, pretesting, and training are just a few of the reasons that insurance professionals and companies can trust SERVPRO® of Greater Waco to take the best care of their clients while limiting costs by restoring in place of replacing property.

Family Fun Time

3/21/2019 (Permalink)

Pizza greaser

When we’re not on site restoring a home or business, we are continuously working for our clients by training our technicians during any down time, by performing regular maintenance on our equipment, and by always being on stand-by to respond to your calls. But as dedicated as we are to providing the best customer service to you, we could not be where we are without family. SERVPRO® of Greater Waco is first and foremost a family-oriented business because we know that without our loved ones, we would not be where we are today. We take time outside of the office to enjoy time with our work family and our children because we understand that by building and strengthening these bonds, we are stronger as a team and we are able to be a light for our community and clients. During Spring Break, we “struck” in some fun times at AMF Bowling in Waco. The afternoon was filled with giggles, fantastic wins, and a sneaky little player who used pizza grease to up his bowl game. Remember that when it comes to taking care of your home and your family, make sure to call ours.

Mold 101

3/8/2019 (Permalink)

A closeup view of mold growing in a corner on walls. Here's an example of multiple types of growth that was found behind the cabinets in a Waco area home.

With the popularity of home improvement shows such as Fixer Upper and Property Brothers it is now commonplace to hear concerns over the horrors of ‘toxic black mold.’ Though the worry is not unfounded, they are often littered with misconceptions regarding mold. Here at SERVPRO® of Greater Waco we know that only by educating ourselves as much as possible about a problem can we better equipped in resolving it.

It’s important to understand that mold itself isn’t toxic, it is the mycotoxins released by certain molds that are harmful. Some of the culprits that release mycotoxins include: Stachybotrys or “black mold” (a.k.a. stachybotrys chartarum, stachybotrys atra) and species of aspergillus including aspergillus niger, aspergillus flavus, aspergillus fumigatus. For more information check out https://moldpedia.com which goes into some more detail about these species of mold.

Exposure to mold can go undetected but can show up as allergy symptoms such as sneezing, sore eyes, runny nose and nasal congestion that improve when you leave the building. Mold is found everywhere because it can grow on almost any surface as long as the temperature, food source and moisture meet its needs (check out our photo gallery HERE for some good examples of what mold looks like in buildings). In a recent mold inspection of a home in Waco, Tx, it was discovered that the structure contained over 20 types of molds including stachybodrys.

If you suspect that mold of any type is growing in your home or business do not hesitate to call us at (254) 224-5999 to schedule an inspection. An incomplete mold remediation could spread out the mold and lead to more mold growth so we ask that you practice caution if you decide to undertake the project yourself. Read more about what the CDC suggests regarding mold cleanup HERE.

Fire Safety Tips Part 1

1/29/2019 (Permalink)

This Fire was caused by a cigarette that did not make it into the ashtray properly. SERVPRO® of Greater Waco was called out to clean up the aftermath.

With the holidays behind us hopefully everyone has put up their Christmas decorations. As homeowners it is essential to be mindful of the presence of fire hazards and to minimize the possibility of them causing a structure fire. A good example is keeping around a severely dehydrated, and highly flammable Christmas tree too long. SERVPRO® of Greater Waco has compiled the following prevention tips for some areas in your home to help keep you and your loved ones safe from possible fire hazards throughout the new year.

In the kitchen:

• Avoid leaving cooking food unattended. If a grease fire occurs, use baking soda to extinguish it. NEVER use water on a grease fire. You can smother the fire in the pan by starving it of oxygen by placing a lid over it. Always supervise children that are cooking and educate on the dangers of fire and cooking appliances.

• Be aware of where you leave pot holders, dish towels, aprons and any cooking utensils.

• Ensure that electrical appliances are far from sinks, flames or hot plates

• Invest in carbon monoxide detector if your home does not already have one if you use natural gas for heating and cooking.

In living areas & bedrooms:

• Make your home a smoke free environment if possible, or at least ensure that cigars, cigarettes, and pipes are properly extinguished prior to disposal as they may continue to burn and may reignite.

• Recycle and replace appliances with damaged electrical cords

• Avoid running electrical wires or cords under the weight of heavy furniture and rugs

• If you feel that you often have to unplug an appliance to plug in another because your outlet is overloaded, reconsider spacing out appliances to other outlets

• Be aware that clothing or draperies do not rest atop lighting such as desk lamps.

Take a moment from your day to check the areas in your home and see if there are any possible fire hazards.

Check out our next blog for fire safety prevention tips for your bathrooms and garage from SERVPRO® of Greater Waco.

Fire Safety Tips Part 2

1/29/2019 (Permalink)

This home window was melted from the heat of a fire, it suffered no direct contact with the flames, but melted due to its proximity of the flame.

In our previous blog SERVPRO® of Greater Waco covered some fire safety tips for the kitchen, living areas, and bedrooms. Here you’ll find more suggestions on locating possible fire hazards that exist in your home and reminders of how to keep you and your loved ones safe from structure fires.

In the bathroom:

• Ensure that proper care is taken when using candles in a restroom for deodorizing and that they are snuffed out before you leave

• Use appropriate incense plates or burners; do not leave cones or sticks lying on counters, shelving or windowsills

• Turn off hairstyling irons before you walk away from it and invest in fire resistant holders

• Do not use, or charge, electronic devices near you while you are showering or bathing

• Before leaving home turn off any wax or oil potpourri pots

In the garage/storage:

• Chemicals such as fuels, solvents, cleaning agents, thinners, adhesives, and paints could ignite or explode due to improper storage. Make sure you take time to organize chemicals and to properly store them, preferably away from the house if possible. Dispose of anything that is damaged or leaking.

• Do not use stoves or barbecue grills inside the garage; you could not only start a fire, but also die from carbon monoxide inhalation

• If fire extinguishers are present in the home, ensure that everyone knows its location and how to use it. We also recommend having a fire plan in place.

Now, this is not a comprehensive list by any means, but these tips should be covered with family and/or roommates so that everyone understands where fire hazards exist for everyone’s safety and well-being. SERVPRO® of Greater Waco hopes you never have to experience the effects of a fire loss where you live, but we are here to help if you ever need our services. Call us 24 hours a day at (254) 224-5999.

Water Categorization

1/28/2019 (Permalink)

This home in Waco suffered a water loss that was classified as Category 3. This home had roughly 3 inches of sewage water flow through it.

In the event that you require SERVPRO® of Greater Waco to provide you with fire and water cleanup and restoration, you may hear the terms CAT 1-3 and water category and wonder what our franchise technicians may be referring to. During our initial phone call with a client, a question we will ask is “What is the source and condition of the water?” Understanding as much as possible about the water that is present in the water damage will make it easier for us to plan on the quickest, most cost-effective way of cleaning and restoring your home so that the end result is "Like it never even happened."

Knowing the source, the condition of the water and being aware of how long water has been allowed to remain standing in the building helps us categorize the water loss as either CAT 1, 2, or 3 based on IICRC screening requirements.

Category 1 (CAT 1): “clean water” Water from a clean source with no substantial risk of causing sickness or discomfort. Has no odor. Examples: broken water supply lines, tub/sink overflows with no contaminants and appliance malfunctions involving water supply lines.

Category 2 (CAT 2): “gray water” Water that has a significant degree of chemical, biological and/or physical contamination. Can potentially cause sickness or discomfort. Examples: aquarium leaks, waterbed leaks, toilet bowl overflows (containing urine), dishwasher or clothes washer discharges and water that enters the structure from hydrostatic pressure (from below grade).

Category 3 (CAT 3): “black water” Water intrusion resulting from a grossly unsanitary source or carries pathogenic (disease causing) agents. Examples: discharge from toilets that originate from beyond the toilet trap (from the sewer or septic system) and intrusions from the surface of ground water into the structure (flood waters).

At SERVPRO® of Greater Waco we prioritize the health and safety of our workers and occupants regardless of the level of contamination. Call us 24/7 at 254-224-5999 and let us help you get your home or business restored "Like it never even happened."

SERVPRO® of Greater Waco is Your Mold Specialist

12/24/2018 (Permalink)

Water intrusion can happen at anytime in an office building or home. Whether it be from a roof leak or a leaking water line, mold can quickly become a problem. Mold has many risks to human health and can cause potential damage to structure of your home or business. SERVPRO® of Greater Waco has the understanding and training of how mold works, the protective gear, and the specialized equipment for your mold job. When you call our franchise, a trained representative will ask a series of questions designed to help determine the necessary equipment, resources, and personnel needed for the job.Your property will then be inspected for mold using our specialized equipment. Mold feeds on cellulose and water and can be hidden from plain view. A variety of containment procedures can take place if mold is identified, to prevent the spread of the mold and to isolate the contaminated area SERVPRO® of Greater Waco will place physical containment barriers and negative air pressure. Powerful air scrubbers and HEPA vacuums will be used to prevent the spread of mold spores during the mold remediation process. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing dry-wall and flooring may be necessary if infested in severe cases. Our team of professionals understand mold and mold growth and have the training and equipment to remediate mold in your home. Give SERVPRO® of Greater Waco a call at 254-224-5999.

Waiting Until You Experience a Loss From a Storm is Too Late!

12/24/2018 (Permalink)

SERVPRO of Greater Waco is always Here to Help. Here is a small fleet of SERVPRO trucks working in the Marble Falls area the Llano river flood.

Although storms are an occurrence in almost every part of the world, being prepared for storms isn’t necessarily common. While one storm may not cause any damage to your home, the next one may not be so kind. Monitoring the weather and having a plan in place can save you in both time and money in the long run.Among the many things you can control to be better prepared for a storm is having a plan in place if a storm becomes dangerous. Have evacuation and shelter plans for your household, and practice them with every member if your family. Know how to shut off water, gas, or power to your home quickly if needed. Contact your insurance agent to check your insurance coverage and know what is and is not covered as far as storms are concerned. This is also a great time to review your coverages and adjust if necessary. You can literally start a ‘rainy day’ fund to be prepared financially for unexpected expenses due to storm damage. For some great advice on how to plan for an emergency look into Dave Ramsey’s Total Money Makeover.SERVPRO of Greater Waco is here to help if a storm causes major or minor damage to your home. A few small steps to ensure you and your home are prepared ahead of time can help to keep any damage to a minimum and help the restoration process in both time and expense. If you have any questions regarding preparedness, or if you suffer from storm damage, give SERVPRO of Greater Waco a call 254-224-5999.

Why would you choose SERVPRO of Greater Waco

12/21/2018 (Permalink)

Our owner, Teddy, at a Waco Commercial Water loss, pondering Why SERVPRO of Greater Waco one morning before the sunrise.

Sometimes stuff happens to your home or business and you are left with deciding who to call to help with getting it restored to a pre-damaged state. Should you ask someone who MIGHT have some restoration experience OR call a professional who knows how restore it "Like it never even happened." AND will provide an exceptional level of personalized customer service? SERVPRO of Greater Waco boasts 9 years of industry experience and is independently owned and operated. Every staff member is trained and knowledgeable in property damage restoration and the science and technology required to provide unmatched individualized service for each client. We are experts in the use of psychometry for the purpose of providing the best cleanup and restoration process possible while also being mindful of the properties of textiles, upholstery and surfaces to avoid any further damage to wet/soiled materials.Not sure if we can help?

These are some of the areas and services of cleaning we are equipped with here at SERVPRO of Greater Waco:

  • Air ducts and HVAC
  • Biohazard
  • Carpet and upholstery
  • Ceilings, floors and walls
  • Drapes and blinds
  • Odor removal
  • Sewage
  • Trauma and crime scene
  • Vandalism and graffiti
  • Commercial cleaning

If you’re interested in learning even more about us, the services we provide, community involvement or certifications you can follow us on our website here at www.SERVPROGreaterWaco.com or on Facebook https://www.facebook.com/SERVPROGreaterWaco/ . Skip the search and call us at (254)-224-5999 for 24 hour emergency service for your mold, fire, or water damage events

What can I do to stay safe after storm damage to my home or place of business?

12/21/2018 (Permalink)

This home was affected by severe flooding from a river. If the Bosque river hits this historic flooding level SERVPRO of Greater Waco will be ready.

Often, we are unprepared for the aftermath caused by storms such as structural damage, flooding, even fire damage due to lightning strikes. Water becomes absorbed into the walls, floors, upholstery and belongings and within 48 hours, mold will begin to grow and spread if materials are not dried quickly and thoroughly. We at SERVPRO of Greater Waco are on call to provide you with emergency services 24/7, including holidays to ensure that the cleaning, drying and restoration process begins as soon as possible and avoid further damage to residence or commercial building. After you’ve made the call to us, its important that you keep yourself and others safe by following these tips regarding electricity.

  1. Never attempt to reach your breaker if you must stand in water to do it. Call the electric company to shut it off at the meter.
  2. Never step into a flooded basement or room if water as come into contact with electrical outlets, appliances or cords.
  3. Do not use/touch any electrical appliances when you are wet or standing in water.
  4. Do not use electric tools if the ground is wet or raining.
  5. If an appliance has become wet or come in contact with water, have a professional check it out before it is used.

Remember, safety is of the upmost importance, especially when dealing with electricity and storm damage. For more information on avoiding electric hazards, check out the following website: https://safeelectricity.org/flooding-provides-set-electrical-hazards/Feel free to call SERVPRO of Greater Waco at 254-224-5999 for any of your storm damage needs.

Do you ever think of the plumbing in your business?

12/21/2018 (Permalink)

This commercial building water heater corroded inside until the tank began to leak. The Waco area business called SERVPRO of Greater Waco to help.

Cracked water mains or broken pipes can be a major plumbing issue for a business owner. Plumbing problems can add a great deal of stress and anxiety to an owner. Proper and effective management can aid in lowering the chance of a plumbing disaster.

  • Preventative maintenance: Preventative maintenance is essential to protecting your property, employees and customers. Have a routine in place to inspect your plumbing on a fairly regular basis. At the very least, do a yearly full inspection of all of your plumbing.
  • Fix small problems to prevent large ones: The reason preventative maintenance is important is addressing minor issues as you find them after inspection. A plumbing issue can possibly lead to lost business, so fixing problems when they are found is essential.
  • Have a reliable vendor: Find a trusted and reliable plumbing company in your area. There are many avenues you can take in order to find a reliable plumbing specialist. Find one that you are comfortable with and see yourself doing business with for years to come.

Plumbing problems can be a major headache so taking the time to detect and fix problems is very important to keep your business up and running. SERVPRO of Greater Waco is here to help if a plumbing catastrophe does affect your business, but we also want businesses in our community to be safe and free of issues that can be prevented. If SERVPRO of Greater Waco can be of any service to your business, give us a call at 254-224-5999, we will be glad to help.

Mold in your Restaurant Kitchen?

12/21/2018 (Permalink)

Here is an example of mold found behind a vinyl wall coating in a commercial kitchen. SERVPRO of Greater was able to asses and remediate this issue.

Running a successful restaurant in Waco, Texas can be a source of great pride for a restaurateur. Hard work and dedication can lead to a rewarding and fulfilling career. However, discovering mold growth in your commercial kitchen can cause that happiness to come to an abrupt stop. But worry not, there are things you can do to avoid mold problems and keeping your restaurant clean.There are various ways mold growth can occur. In a commercial kitchen, the most common cause of mold is through the food you bring into your kitchen. Mold can grow quite easily on fruits, vegetables, breads and cheeses.Proper inspection of produce deliveries is essential before use in your kitchen. Look for abrasions, bruises, or already visible growth on your produce. Be mindful of expiration dates on food items and keep containers covered or sealed to prevent mold growth.Mold growth tends to occur in areas that are dark and damp and in a generally unused area. This may cause mold to go unnoticed until it has already grown significantly. A ventilation system that reduces the humidity in the kitchen can help prevent mold growth. Water is always present in a commercial kitchen, so be mindful of these damp areas that can be a breeding ground for mold.Keep your restaurant clean and mold free, so that you may enjoy the fruits of your labor. But if a mold problem does pop up, know that SERVPRO of Greater Waco is here to help in any way we can.If you suspect you might have a mold problem, call SERVPRO of Greater Waco at 254-224-5999 for a free commercial mold inspection.

Restoring Your Waco Commercial Property After A Water Damage Event

12/20/2018 (Permalink)

The attic of a Waco commercial property which suffered a water loss. SERVPRO of Greater Waco responded and was able to get the business back open.

Flooding and water damage events in Waco commercial properties are often challenging with countless issues that require a knowledgeable trained expertise and a timely response. Whether we’re dealing with a relatively small water cleanup or a large-scale event, we work as fast as possible to deal with the situation and make it like never even happened. In many instances, normal operations can continue in a temporary space while we restore your facility. Restoring commercial properties offer many challenges so as trained professionals, we understand the legal and environmental concerns you may have and strive to fully restore the damaged area while working within your budget. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. We are trained to arrive with all the necessary equipment needed for the job and at a fast pace. Give us a call when your next emergency arises! About SERVPRO of Greater Waco: SERVPRO of Greater Waco specializes in the cleanup and restoration of commercial and residential property after a water damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to multiple IICRC-industry certifications, rest assured our staff is equipped with the knowledge to restore your property like it never even happened!

Mold Basics

12/20/2018 (Permalink)

The end of the year is upon us and it is a good time to reacquaint ourselves with some basic tips on mold prevention and removal. Molds are found everywhere and will especially thrive in damp, warm environments. Where mold is present there is a potential risk that someone could become ill from its exposure. As a homeowner, renter or business owner; it is important to take some necessary steps in ensuring the safety of loved ones, coworkers and clients.

The CDC provides some basic mold prevention tips to help:

  • Maintain humidity levels lower than 50% with the aid of an air conditioner or dehumidifier
  • Ensure proper ventilation of areas such as the kitchen and bathroom with the use of exhaust fans
  • Repair damage in roofing material, walls and plumbing to decrease the chances that mold begin growing due to moisture
  • Use paint with mold inhibitors
  • Clean with mold killing products in areas of high moisture such as bathrooms
  • Discard or replace mats, carpets or upholstery that has become water damaged and cannot dry thoroughly. (Anti slip/mold water resistant mats are also an alternative to not using carpets or mats in rooms with a lot of moisture)

If you become aware of extensive flooding in your home that cannot be dried and restored within 24-48 hours to avoid mold growth, we at SERVPRO of Greater Waco are professionally equipped and specially trained to handle water damage in your home and/or business. We are on call to serve you 24 hours a day and help you through the process of cleaning and restoring your home or business to avoid further damage. Because all mold has the potential to cause health effects, do not delay in letting us help you restore your home or business "Like it never even happened." give SERVPRO of Greater Waco a call at 254-224-5999 for your mold related issues.

If Storms or Floods hit the Heart of Texas, SERVPRO of Greater Waco is ready!

12/20/2018 (Permalink)

Here is a photo of the Llano River flooding resulting from the October rains in the Marble Falls, TX area. SERVPRO of Greater Waco traveled to help.

SERVPRO of Greater Waco specializes in storm and flood damage restoration. A storm can come in many forms such as wind, freezing temperatures, hail, tornadoes, severe rain, or even lightening strikes. No matter the cause SERVPRO of Greater Waco crews are ready to restore your property to its pre-storm condition. When storms recently hit the Marble Falls, Texas area, our crews traveled to help the people affected by the flooding. There is no job that is too severe or too small for SERVPRO of Greater Waco.Being locally owned has its benefits, and since we are local, we are able to respond quicker with the right resources, which is extremely important. A fast response can lessen the initial damage, limit further secondary damage, and reduces the overall restoration cost. We understand that in catastrophic times, people have lost a good majority of their valuables. We do our best to treat only the affected area, which reduces the repair costs, reduces rebuild time, and reduces the total money spent on the damaged area.If storms hit the Waco area, we can scale our SERVPRO resources to handle any large storm or flooding disaster. We can access equipment and personnel from a network of over 1,750 Franchises across the country and even our elite Disaster Recovery Teams that are strategically located throughout the United States. Essentially there is not a storm that cannot be properly handled by SERVPRO Greater Waco and the SERVPRO network. If you are affected by a storm or suffer from flood damage? Call SERVPRO of Greater Waco today at (254)244-5999.

Does Your Home Have A Mold Problem?

12/20/2018 (Permalink)

Mold Growth on a China Spring Stud, that was discovered after the wall had been opened by the homeowner due to a musty smell.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors, the weather man often reports the local mold count in the air.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, AC/heating systems or even hitch a ride indoors on your clothing or your favorite pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, there’s a good chance the mold may return.
  • Mold often produces a strong, musty odor and often the smell can lead you to the possible mold problem area.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45% percent. This is generally accomplished with the normal use of a well-maintained HVAC system.

If your home or business has a mold problem, or just has a musty smell, we can inspect and assess your property for any mild related issues. We can even use our industry experience, equipment, and expertise to remediate your mold infestation if one is found. If You See or Smell Signs of Mold, Call SERVPRO of Greater Waco Today at (254)244-5999.

How is SERVPRO of Greater Waco different?

12/19/2018 (Permalink)

SERVPRO of Greater Waco is the best of the best for your restoration needs in the Waco area. Our staff is extremely meticulous and we complete every task using proprietary tried and true SERVPRO cleaning methods. We utilize only the best equipment for your water or fire damage. One small example is all of our equipment has an internal Ground Fault Circuit Interrupter (GFCI) to add an additional layer of protection in your home. All of our work is electronically documented and then backed up by photographs, we do this to ensure our billings is accurate and easily justified. Our team consists of trained professionals who always go the extra mile to help with any of your specific needs. If you suffer a water or fire loss at your home, it can be stressful and emotionally draining. SERVPRO of Greater Waco understands and is here to help, that is why our employees are often called ‘heroes” by our clients. SERVPRO of Greater Waco will do our best to make it "Like it never even happened." We offer services to help people who are affected by catastrophes such as major floods, fires, and storms that cause major damage. We are not here to just do the work and move on, we build relationships with our customers and ensure that if there is anything extra a customer needs, we are willing and available. We do honest work that matters to our customers; caring for people while dealing with their loss is what we do on daily basis! We are the professionals! Give us a call and let us show you how we can serve you and your family.

Does your business need SERVPRO of Greater Waco?

12/19/2018 (Permalink)

air movers in a commercial building This commercial loss in a Waco building was more complex than it seemed. Several floors, along with the attic were affected from this pipe break.

Have you mentioned to your neighbor how unpredictable Texas weather is these days? It’s hot then cold, there’s a drought or it floods. No matter, you check the weather, adjust your wardrobe accordingly and continue about your day. But the weather brings about changes in the world around you, some that cannot be easily detected. Small, insignificant damage can be occurring in the materials surrounding you in your business and can become a much larger issue to your office when coupled with a water or fire loss. That’s why you call SERVPRO of Greater Waco. As stressful as these situations are, you can rest assured that SERVPRO of Greater Waco is here to assist you through it. Our technicians are specially trained and certified in water damage restoration of structure, flooring and upholstery. We are equipped to clean and dry your place of business as quickly as possible so that you may continue on "Like it never even happened." We strive in keeping our clients updated through the entire restoration process while ensuring we use every means necessary to salvaging all items that may have become wet. SERVPRO of Greater Waco technicians are on call 24 hours to respond to your emergency and provide you the with specialized water cleanup and restoration services to get your business up and running as soon as possible. Give SERVPRO of Greater Waco a call today at 254-224-5999.

Winter is Coming! According to the Farmer's Almanac 2019 winter outlook

12/19/2018 (Permalink)

Winter is coming! And according to the Farmers’ Almanac’s famous long-range weather outlook, it’s going to be a “teeth-chattering cold one, with plenty of snow!” Well that won’t hit Texas you think, but the Almanac goes one step further saying that the South will get “stinging cold with average precipitation.” So now the big question, are you and your home properly prepared to deal with a severe cold snap? Here are just a few basic tips to get you and your home ready for the winter cold:

Winter Home Preparation Tips:

  • Clean you gutters and down spouts prior to cold weather arriving to prevent ice buildup in them.
  • Inspect fire places and chimneys before using, get them cleaned if they are excessively dirty
  • Install plastic sheet window insulation kits to cut down on drafts and to add an extra layer of insulation around your windows
  • Caulk any cracks or holes on the outside of your home
  • Check and replace, if necessary, any deteriorated weather stripping around doors and windows
  • Run your ceiling fans on low and in reverse (clockwise when looking up) to help circulate warm air
  • Make sure to disconnect and drain any garden hoses attached to your home
  • Cover outside spigots with foam insulation covers
  • Turn off your sprinkler system and blow compressed air through the lines to drain them
  • If you have a faucet that is on an outside wall, open the lower cabinet doors to allow warm air flow, and open the faucet to a slow drip to help ensure those pipes don’t easily freeze.

Winter Weather Tips:

  • Make sure you have an adequate supply of nonperishable food and water
  • Refill all essential prescription medications in advance• Fill your car with gas
  • Check antifreeze levels in your car, and check the tire air pressure as cold weather can cause the pressure inside your tires to lower
  • Charge your cell phone
  • Make sure flashlights and weather radio have fresh batteries. Also make sure you have an adequate supply of batteries on hand
  • Make sure you have working smoke and carbon monoxide detectors in your home, with fresh batteries
  • Have a working fire extinguisher in your home

Following most of these winter preparedness steps will ensure that you are ahead of the curve when dealing with a severe winter storm if we get one. SERVPRO of Greater Waco is here to help you recover in the event that your home is affected by freezing pipes or loss of power during the upcoming winter months.

Winter Weather Can Lead to Frozen Pipes

11/20/2018 (Permalink)

This water supply line in a China Spring, TX crawlspace froze during the recent cold snap. Make sure all exposed pipes are wrapped at a minimum.

As winter closes in, your thoughts are probably on football, the upcoming holiday season, or spending time with family. Although these are great things to think about, winter can also bring about freezing temperatures that can cause dangerous roadways or frozen pipes at your home. Frozen pipes can cause a major disaster at your home or property, but with a little thought you can help prevent a major incident.

Exposed pipes are the generally the most susceptible to freezing. These pipes are typically found outside your home, or in colder areas like attics, garages, basements, or kitchen cabinets. A burst pipe can cause substantial damage to your home if not addressed in a timely manner. The American Red Cross has outlined a few steps you can take to help prevent pipes from freezing.

  • Completely drain water from sprinkler and swimming pool lines and outside hoses.
  • Keep kitchen cabinets open so warm air can be near any plumbing
  • Let water drip from faucets when it is extremely cold outside
  • Keep your thermostat set to the same temperature all hours of the day

A water damage is not uncommon due to winter weather. Spend some of your thoughts this winter on your home and preventing a water loss. But do know that SERVPRO of Greater Waco is ready to help if necessary 24/7 & 365. Give us a call 254-224-5999

After the Fire...

11/20/2018 (Permalink)

This was a complex Waco fire that SERVPRO of Greater Waco was able to restore all the clients personal contents back to a preloss condition.

There are a number of problems that a fire in your home or business leaves behind even after the immediate danger has passed. It is often the case that a thorough cleaning of walls, ceilings, carpeting, woodwork, and flooring will need to be professionally done. There are also a number of appropriate steps that can be taken in order to prevent further damage until SERVPRO of Greater Waco arrives on the scene. The chances of an effective restoration will be boosted by reducing damage by following a few tips:

  • Try to keep movement in the home to a minimum. Soot can become ingrained in the upholstery or carpeting from repeated movement in the home.
  • Use old towels or linens to cover up high traffic carpeted areas and upholstery.
  • If the power is off, empty the refrigerator and freezer of all contents and prop open the door to help prevent unpleasant smells.
  • Be mindful of what you are touching. Your hands can become soiled with soot and that can be transferred to other items in the home.
  • If you can immediately wipe all the soot off sink faucets and metal window molding, then coat with petroleum jelly to prevent the soot from pitting the metal surfaces.

Following just a few of these steps can be a game changer in the restorability of your home and personal items. SERVPRO of Greater Waco is here to help you through a catastrophe that is a fire loss. If you suffer a fire or smoke damage remember SERVPRO of Greater Waco are your fire restoration experts backed by years of experience and a team of knowledgeable individuals.

The Holidays are coming up

11/1/2018 (Permalink)

It’s November which means it’s the beginning of the holiday season. It is the time of year that families get together for a Thanksgiving or Christmas feast. It is also the time to practice safe cooking habits so that your happy holiday does not become a holiday disaster.

According to the National Fire Protection Association, cooking is the number one cause for fires in homes with Thanksgiving day being the day of the year with most fires reported. Let’s try to be safe this holiday season by following some guidelines:

  • If you are cooking food in the kitchen, stay in the kitchen. If you must leave the kitchen, you should turn off the stove
  • Keep children away from the cooking area. As much as some children like to help it is best to keep them at least 3 feet away from the cooking area, especially during a family get together when kitchen traffic may be high.
  • Flammable items such as paper goods, towels, food packaging, and oven mitts need to be kept away from the oven and stovetop.
  • Regularly clean the cooking area
  • Purchase a fire extinguisher for your home if you don’t have one already
  • Have smoke alarms installed if you don’t have them
  • Always check all equipment used for cooking after you are finished and are ready for bed or leaving the house. This includes all appliances that were used as well as the stove and oven.

SERVPRO of Greater Waco wants everybody to have a safe holiday season, but in the event that the need arises we are available 24/7 and 365.

What's The Deal with MOLD?!?!

10/31/2018 (Permalink)

This is a beam from an attic in Waco where the recent heavy rains and lack of proper ventilation created a perfect environment for growth.

In recent years, it seems that the mention of mold has become a buzzword causing tension and anxiety among homeowners. You may have seen it mentioned often on some of your favorite HGTV or DIY type television shows. At this point, you may feel as if you are constantly surrounded by mold. How about instead of stressing out about mold, you let SERVPRO of Greater Waco provide you with the proper information and service to take care of your mold concerns.

Mold is a naturally occurring organism that, given the right conditions, can grow inside your home. The amount of moisture in the air combined with certain temperature ranges are necessary for mold to cultivate. Some rooms are more prone to moisture, such as bathrooms, and therefore more susceptible to mold.

The key to containing mold growth is to contact your mold specialists at SERVPRO of Greater Waco to come inspect your home and determine the proper course of action. If you think you may have a mold problem, pick up the phone and let SERVPRO of Greater Waco help take care of that problem as soon as possible. Mold, like many other issues, can be taken care of if the problem is addressed quickly and with expertise. To schedule a mold inspection call us at 254-224-5999.

Emergency Ready Profile (ERP)

10/17/2018 (Permalink)

Preparation is vital for your business to survive any type of disaster. The disaster may be a large fire, a seemingly harmless water leak, or a flood due to a hurricane. The ideal time to prepare for such a traumatic event is long before the event occurs.

According to the latest research, as many as 50% of businesses may never recover after suffering a disaster. Of those that do survive, the vast majority of them have a plan in place in order to react to a disaster with timeliness and effectiveness.

At SERVPRO of Greater Waco, we can develop an Emergency Ready Profile (ERP) for your business. Knowing what to do and what to expect before an unforeseen disaster hits is essential to help minimize damage to your property and allow you to continue doing business with as little interruption as possible. The ERP is a tool that provides critical information to you or your key employees to begin mitigation and recovery for your business. Ask SERVPRO of Greater Waco how you can take advantage of this service at no cost so that you will be able to have a plan prepared to quickly get your business back on track.

Feel Free to give us a call at (254)-224-5999 to schedule your free ERP consultation.

The Categories of Water Part 1

8/31/2018 (Permalink)

Not every water damage is the same. There are many different ways that water can damage not only your home, but anything you have in your home. When restoring a water loss, not only is the source and extent of the damage a factor, so is the type of water that caused the damage. There are 3 categories of water to consider when dealing with a water damage. Here are some details for each category:

Category 1 water is clean water. It is drinkable water. Water that comes out of a faucet is an example of Category 1 water. Category 1 water can change into Category 2 water quite quickly. Water that leaks onto a dirty floor, or that drains through insulation can easily change the water category from clean to dirty. SERVPRO of Greater Waco is your water damage specialist and we have a highly trained staff that is educated on the appropriate steps to asses and correctly determine the water class for your Waco area water loss.

The Categories of Water Part 2

8/31/2018 (Permalink)

This is an example of a category 3 water loss in the Waco area. The vapor barrier did its job and trapped all the moisture under it.

Category 2 water is also known as gray water, and has a significant amount of contamination in it. This water should not be consumed. An example of category 2 water is soapy water that may leak out of a dishwasher or washing machine and get on the floor or carpet. Another example could be a toilet that is flushed but then overflows with water containing urine. If the water contains feces, it would then move into category 3 and be considered grossly contaminated. Generally speaking, if category 2 water has affected your home, the steps necessary to sanitize and dry your home are more extensive than those from a category 1 loss.

The final category of water is category 3 water which is also called black water. Storm water, overflowing toilet water containing feces, moldy water, flood water, and backed up sewers are all examples of category 3 water. All porous materials affected by category 3 water must be removed, or encapsulated as we cannot guarantee the sanitization of any porous materials affected by category 3 water. Remember to let the experts at SERVPRO of Greater Waco asses the category of your water damage as quickly as possible.

1 – 4 – 8 Water Damage Policy

8/31/2018 (Permalink)

SERVPRO of Greater Waco responded to a Waco area crawlspace water loss at 1AM. As soon as the plumber fixed the pipe we began extraction.

SERVPRO of Greater Waco understands that time is of the essence when a water loss takes place. In this stressful situation you can be sure that your SERVPRO franchise will be ready to help in a timely manner by adhering to our 1 – 4 – 8 policy.

1 = One Hour

Our promise to you is that contact will be made within one hour from our first notice of a loss. This is the first step to getting the best service possible for your home or business. We often contact most of our customers within 15 minutes of receiving notification.

4 = Four Hours

SERVPRO of Greater Waco guarantees a SERVPRO professional will be on site within four hours of loss notification. Time is critical to minimize damage and lower the cost of your loss, so our motto is to be onsite as quickly as possible no matter when your loss occurs. SERVPRO will then inform you of the processes and equipment necessary to begin mitigation. We will work from the source of the water damage out to all affected areas.

8 = Eight Hours

Within 8 hours, a briefing of the project will be communicated to the appropriate party or parties. Whether that briefing is to an adjuster, your insurance carrier, or the homeowner SERVPRO of Greater Waco knows good communication is the key to a successful relationship. The better informed all parties are, the better understanding we all have about the project. Be sure to call SERVPRO of Greater Waco for all your Waco area water loss needs.


8/28/2018 (Permalink)

When a pipe bursts in your Waco home, focus on safety first. You want to make sure the affected area is as safe as possible, prior to addressing it

When dealing with a water loss, time is NOT on your side. The first 24 hours are crucial in order to prevent further damage to your property. SERVPRO professionals will be on-site within four hours to handle your water damage situation. But…. there are some things you can do as a home or business owner to help prevent further damage or complications. Here are some tips you can use to guide you through a water loss:

  • If possible, shut off the source of the water or contact a qualified individual to do so
  • If there are no dangers of electric shock, turn off the circuit breakers for areas affected by water
  • Mop or blot as much excess moisture as you can
  • Aluminum foil or wood blocks can be placed between wet carpeting and furniture legs
  • Identify any sensitive valuables such as electronics, computers, paintings, document, or other art objects that can be safely moved
  • Be mindful of any electrical shock dangers such as breakers, outlets, or switches
  • DO NOT use a household vacuum cleaner to extract water. This may damage the vacuum or possibly cause electric shock
  • Be mindful of any wet ceilings and the potential falling dangers they pose.

Remember that responding to a water loss in as little time as possible is key to preventing further damage to your property, but safety should always be a primary concern. Call SERVPRO of Greater Waco to ensure a safe and timely service for water damage to your property.

The Power of a Little Water

8/10/2018 (Permalink)

Using a Thermal Imaging Camera on a Waco area washing machine leak. SERVPRO of Greater Waco has the tools needed to address your loss efficiently.

Big or small, water damage to your home or business is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time.

How a water problem is handled is of the utmost importance. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Greater Waco comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Moisture sensors, moisture meters, thermo-hygrometers, and thermal imaging cameras are some of the tools your SERVPRO professionals will use to properly test and inspect your water damage. Put your trust in SERVPRO and their equipment and training to take care of your water damage and make it "Like it never even happened."

According to The National Fire Protection Association (NFPA), a Home structure fire is reported every 90 seconds.

6/27/2018 (Permalink)

A dryer that a homeowner returned home to find just in time to remove before it caused significant damage to his home.

With our lives becoming more and more reliant on electronics are we more at risk for a fire? Think about the number of items in your home that have electronic circuitry, each one has the potential to malfunction and could be the cause of a fire in your home. While we keep adding devices in our homes, we also keep increasing the demand on our home’s electrical system. Are we creating a higher risk with each and every device we bring home and plug in?

Are you the type that leaves home with one or more of your appliances running in your absence? A recent homeowner took to Facebook to share his near miss with a malfunctioning dryer. Luckily the owner returned home in time to pull the dryer out of the house before it caused significant damage. While SERVPRO of Greater Waco is here to help you if your home suffers are fire or smoke loss, we are also here to help provide tips that could possibly prevent a fire from ever starting in your home.

Here are SERVPRO of Greater Waco’s Top 10 things you can do to help prevent a fire in your home:

  • Test your smoke detectors regularly, we recommend replacing the batteries every six months for peace of mind to know that they will operate properly when you most need them to.
  • Consider replacing old appliances before it is too late. As appliances age they become more likely to malfunction which could result in an ignition spark.
  • Avoid overloading electrical circuits, most in home circuits are rated for 15amps. A general rule of thumb is not to put more than 80% load (12amps) on any 15-amp breaker, or risk overloading the circuit.
  • Clean your dryer lint trap after each cycle and manually inspect your dryer vent at least once a year.
  • Unplug toasters after each use and do no not store them on countertops where pets may knock them off.
  • Do not run appliances when you are not home, especially your dishwasher, dryer, or washing machine.
  • Do not use water, or flour, to put out a grease fire. Smothering or Baking Soda are the preferred methods.
  • Select the proper gauge extension cord for the job, be careful not to overload them which causes them to overheat.
  • Create and practice a home evacuation plan with all members of your family.
  • Purchase and install fire extinguishers, they are handy when you need them.

Doing these simple things could help reduce your chances of experiencing a fire loss in your home. SERVPRO of Greater Waco is committed to helping reduce home fires to create a safer environment for your family.

We are always here to help, feel free to contact us at 254-224-5999 for all your Waco area Fire and Smoke needs.

Are Your Ductwork Systems Clean Enough?

6/22/2018 (Permalink)

An improperly maintained dryer lint trap found in a home in the Waco area.

According to FEMA up to 34% of home fires are caused by a failure to properly clean and maintain dryer systems. Home dryer fires cause $35 million in property loss each year. Are you doing your part to ensure that your home will not be part of this statistic? To reduce the risk of a fire happening in your home SERVPRO of Greater Waco can help assess and clean dryer vents/ductwork to ensure your system is operating properly. The National Fire agency recommends at a minimum that you clean your lint filter in your dryer before each and every load you dry. You also need to not forget to check the vent’s outside exit to ensure that it has not been clogged by debris such as a bird nest or other obstruction. Maintaining a clean system can extend the life of your equipment and allow your system to operate at its peak efficiency all year. An inspection from SERVPRO of Greater Waco could help save you money and provide you with peace of mind. We also are equipped to provide complete HVAC ductwork cleaning as well. Here’s how we proceed when cleaning any home’s ductwork. SERVPRO of Greater Waco uses our portable ventilation & air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust, grime, and lint:

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional procedure, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove any odor and dirt.

Contact SERVPRO of Greater Waco today for more information on ductwork cleaning or to schedule an appointment. (254)-224-5999.

SERVPRO of Greater Waco Smoke and Soot Cleanup

6/15/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor beyond the Obvious damage in your Waco home or business.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greater Waco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 254-224-5999

Restoring Your Woodway Property After a Commercial Water Damage Event

6/15/2018 (Permalink)

We have access to the right amount of equipment for your loss, no matter its size. SERVPRO® of Greater Waco is your Woodway commercial loss partner.

Flooding and water damage events can occur anywhere in Woodway. Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO® of Greater Waco

SERVPRO® of Greater Waco specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to obtaining several regular IICRC-industry certifications.  Our staff holds the Commercial Drying Specialist designation through the IICRC, which lets you rest assured our staff is equipped with the proper knowledge to restore your property fast and efficient.

See all of our IICRC certifications held by our franchise Here.

Water Damage, What Now?

5/29/2018 (Permalink)

This living room carpet is flooded with an inch of water. SERVPRO® of Greater Waco was able to help this Waco home get back to preloss condition.

SERVPRO® of Greater Waco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We Answer the Phone Ready to Help Call Today – (254)-224-5999 We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Greater Waco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine the equipment and the resources necessary for your job, including how many trained SERVPRO® Professionals may be needed. Our SERVPRO® Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• How many rooms are affected?

• Is there electricity available (on-site)?

Once we have acquired the necessary information, we will then dispatch our crews and let you know what time to expect our team. We understand that response time is paramount and will arrive onsite as quickly as possible to begin to start the restoration process and make your loss "Like it never even happened."

About SERVPRO® of Greater Waco

SERVPRO® of Greater Waco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team maintains the following industry certifications:

• WRT - Water Damage Restoration Technician

• ASD – Applied Structural Drying Technician

• FSRT - Fire & Smoke Damage Restoration Technician

• CDS – Commercial Drying Specialist

• OSHA - 10-hour General and/or Construction Industry Training Program

• ECTP - Employee Certification Training Program

• RRRP - Lead-Based Paint Activities and Renovation


Archived Posts