Restoration Dream Team

10/18/2019 (Permalink)

Our production team and office team work together to create the SERVPRO® of Greater Waco Dream Team.

One of the many reasons SERVPRO® of Greater Waco can make it “Like it never even happened." when restoring your home or business is because of our office operations. Our office is the central hub where we support sales and marketing efforts, maintain financial records, complete job files, scheduling and handle a myriad of other tasks. Together with our production crew, we strive to provide you with high quality services we are best known for.

Exceptional job file documentation: Ordinarily, restoration companies can write you a one-page estimate when called to inspect and provide a quote for restoration services. We like to provide our customers with as much information when providing estimates so that the best decision can be made for the restoration of a home or business. The same attention to detail goes into our itemized billing. Every charge is listed per room and contains a description of why it was performed.

Communication: Along with documenting our job files thoroughly, we also ensure to stay in constant communication with our customers regarding our progress and with the customer’s insurance company. This ensures that each job is completed in a timely fashion and that all work completed has been approved and will be covered.