Document Restoration Part 3

9/13/2019 (Permalink)

Paper goods will not often look 'new' after being restored due to the effects of water on paper fiber at a molecular level.

We wanted to compile some common Q&A to give you some more insight into our Document Restoration services.

What kind of documents are you able to restore?

Documents we restore include, but are not limited to: photos, photo albums, yearbooks, legal documents, and books. Depending on the paper used, some documents will fuse together.

Will my book will be returned ‘good as new’ after it is dried?

Due to the effects of water on paper fibers at a molecular level, we cannot return documents to looking ‘new’ but can dry them to allow possible use or digitization afterwards. Loose leaf documents will be returned in the same order as we received them.

Will I have to ship my documents to you? How safe will they be?

We will inventory package your documents on location, arrange shipping regardless of size and can pick up anywhere in the U.S. We will pick up and transport all documents in a secure vehicle with cold storage capability to freeze documents and stabilize them to prevent further damage. Once they arrive at SERVPRO® Corporate we can begin the restoration process immediately by vacuum freeze drying or placed in cold storage until processed.

How long will this take?

The timeframe from beginning to the return of your documents will take approximately 30-60 days. The processing time will depend on the quantity of documents or goods being restored, services being completed and the damage sustained to documents.

For more information on our document restoration services, give us a call at 254-224-5999.