Water Damage? Let Us Handle It For You!

5/24/2019 (Permalink)

SERVPRO® of Greater Waco takes great pride in providing our clients with emergency services 24 hours a day for any water event, large or small. Timeliness in responding to your call is of the upmost importance because a delay of a few hours can greatly increase the severity of water damage in your home or place of business. We understand that this is a stressful time for you, and you may be feeling confused and vulnerable because of circumstances beyond your control. Let SERVPRO® of Greater Waco be your guide through this crisis. Water damage restoration is the cornerstone of our business so our technicians are always highly trained and experienced in water damage restoration.

What we need from you

When we receive your call, you can anticipate that our SERVPRO® representative will ask you several questions regarding the water event in your home or business. We use the information you give us to determine the amount of equipment and resources necessary, including how many SERVPRO® technicians will be needed for the job. Some of the questions we may ask you are as follows:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• How many rooms are affected?
• Is there electricity available (on-site)?

Once we have gathered the required information, we can dispatch our crews and notify you with our expected time of arrival. Response time is critical and we understand that the sooner we arrive, the sooner we can begin the restoration process to make your loss “Like it never even happened.”

We are here, ready to help you. Call us today: 254-224-5999