Water Damage, What Now?

5/29/2018 (Permalink)

This living room carpet is flooded with an inch of water. SERVPRO® of Greater Waco was able to help this Waco home get back to preloss condition.

SERVPRO® of Greater Waco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We Answer the Phone Ready to Help Call Today – (254)-224-5999 We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Greater Waco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine the equipment and the resources necessary for your job, including how many trained SERVPRO® Professionals may be needed. Our SERVPRO® Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• How many rooms are affected?

• Is there electricity available (on-site)?

Once we have acquired the necessary information, we will then dispatch our crews and let you know what time to expect our team. We understand that response time is paramount and will arrive onsite as quickly as possible to begin to start the restoration process and make your loss "Like it never even happened."

About SERVPRO® of Greater Waco

SERVPRO® of Greater Waco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team maintains the following industry certifications:

• WRT - Water Damage Restoration Technician

• ASD – Applied Structural Drying Technician

• FSRT - Fire & Smoke Damage Restoration Technician

• CDS – Commercial Drying Specialist

• OSHA - 10-hour General and/or Construction Industry Training Program

• ECTP - Employee Certification Training Program

• RRRP - Lead-Based Paint Activities and Renovation