You'll never know when you need SERVPRO of Greater Waco until you do.

Our house was days away from being listed for sale when a water heater failed and flooded half the house. I was heartbroken and clueless about who to call after the insurance and the realtors. Our realtors recommended Teddy at SERVPRO of Greater Waco. He explained every step of the cleanup and he went to work that afternoon.

Teddy texted updates throughout the mitigation process, sent images and told me when he would be at the property in case I needed to meet with him. He was also very good in his dealings with the insurance carrier and patient with their process.

Water does damage and we had had to replace flooring, drywall, carpet padding and have paint done. Normally that means contractors, and bids, and insurance issues, and, well, more. UGH. Fortunately, Teddy and his crew of SERVPRO Greater Waco can offer repair services. He never pressured the selection but by that time I trusted him and his work so it was an easy decision to keep him on the job. It was a great decision. The house looked better than before and received compliments from would-be buyers.

Bottom Line: There are other companies that do what SERVPRO of Greater Waco does but there isn't a better one.